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Sales management · Quotas and targets

Put sales, margin, expense and activity against quota on one sheet each month.

A quota attainment dashboard is a single sheet showing how each rep and the team stand against their quotas. It covers sales, margin, expense and activity, and it ends with an action per rep. This page shows the columns, where the actuals come from and how to tell whether the quotas were set right.

Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

Editorial illustration for Management dashboards and reporting

In one paragraph

A quota attainment dashboard is a single sheet showing how each rep and the team stand against their quotas. It covers sales, margin, expense and activity, and it ends with an action per rep. This page shows the columns, where the actuals come from and how to tell whether the quotas were set right.

A building-materials dealer in Davanagere reviews reps by asking how the month went. The answers are weather, a delayed truck and a customer who did not pay. The owner cannot tell who is behind, who is ahead on sales but losing money on discounts, and who has simply stopped visiting. Everyone sounds equally busy.

The dashboard gives each rep four numbers against four quotas. Sales is the obvious one. Gross margin shows whether the sales were bought with discount. Expense shows what the territory cost to run. Activity, such as visits or quotations sent, shows what the rep is doing about it. The sales manager prepares it from the books and the owner reads it.

It replaces the verbal review. It sits after the signed quotas, because it cannot measure what was never written down, and before any incentive payout, since the payout calculation should read the same sheet.

The sales review cadence page covers the meeting where this sheet is discussed. This page covers the sheet itself and how to read it for a second purpose: checking whether the quotas were pitched at the right level.

Where this sits

Topic 9 of 14 in sales management: quotas and targets. Setting targets reps accept and the business can afford.

The topic before
Sales expenses

If you want this done for you

See the whole sales and marketing picture on one screen instead of four different logins.

The work

What this is actually like.

  • “Sales without margin flatters the discounter”

    A rep at 110 per cent of the sales quota who gave away margin to get there has cost you money. Showing margin beside sales makes the trade-off visible, and it stops reps buying their numbers.

  • “Primary and secondary sales tell different stories”

    If you sell through distributors, a rep can load the distributor and look strong while the shelves stay full. Show sales to the distributor and sales from the distributor to the retailer in separate columns, and judge the rep on the second.

  • “Activity is a diagnosis, not a target to worship”

    Counting visits tells you whether a missed number is a work problem or a market problem. A rep behind on sales and ahead on visits needs different help from one behind on both. Do not pay on activity alone.

  • “If everyone hits quota, the quota was too low”

    When the whole team sits at or above target, you have measured the quota, not the people. When nobody does, the same applies in reverse. Look at the share of reps at quota each quarter and adjust next year's method.

What we do

What you end up with.

The documents this topic produces, what each one is for, and how you know it is finished.

  1. The attainment table

    One row per rep. Columns: sales quota and actual, margin quota and actual, expense quota and actual, activity quota and actual, each with a percentage. The sales manager fills it from the accounting software's sales register.

    Result: Finished when every figure in the table matches a register entry the owner can open.

  2. The team roll-up

    A bottom row for the team and a line for the company, showing attainment on each of the four quota types. It tells the owner at a glance where the whole business is, not only who is missing.

    Result: Finished when the roll-up equals the sum of the rows with no manual adjustment.

  3. The definitions tab

    A second sheet saying what counts as a sale, which invoices are excluded, how returns are handled and what a visit means. Without it, two people produce two different dashboards from the same books.

    Result: Finished when a second person, given only the tab, produces the same numbers.

  4. The calibration note

    A short note, written when a quarter closes, giving the share of reps at or above quota and the owner's reading of it: quotas too low, too high or about right. It feeds next year's territory quota build.

    Result: Finished when the note names one change to make to next year's method.

  5. The action list

    One line per rep: what the sales manager and the rep agreed to do before the next sheet, whether coaching, a customer introduction or a changed beat. Review last month's list before this month's numbers.

    Result: Finished when each rep leaves the review knowing the one thing they will do differently.

Why us

Why owners pick GullySales over an agency.

  • Marketing and sales, as one job

    Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

  • The person on the first call does the work

    No account managers in between. You are never handed to someone you have not met.

  • A baseline before anything starts

    Your numbers are written down on day one, so every later report compares against something honest.

  • The fee in writing, split three ways

    Our time, your media spend and production on separate lines. You always see what goes to us.

  • No guarantees we cannot keep

    The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

  • One office, and we say so

    Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.

Your brief

Tell us what you need, and we will read it before we call.

Eight short steps about your business, what you want and who decides. Most questions are a tap, and you can skip any you would rather answer on the call.

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

Where do the actuals come from?
From your accounting software's sales and expense registers, exported by invoice date. For a distributor-led business add the distributor's own sales statement. Keep one export routine so the figures never come from a rep's memory.
Do we need all four quota types?
No. Start with sales and margin, because those two catch the discounter. Add expense when travel costs bother you, and activity when you cannot tell why a rep is behind. A dashboard with too many columns is not read.
Should reps see the whole team's dashboard?
Show each rep their own row and the team roll-up. Posting every name against every number embarrasses the bottom rep and teaches the top rep to protect a lead. Share the ranking only if your team already works that way.
What if the books are not up to date?
Then the dashboard will be late, and that is a book-keeping problem to fix first. A sheet built on guessed actuals is worse than none because it gets argued over. Ask your accountant to close sales entries by a fixed date each month.
How much does it cost?
There is no price list, because the work differs by business. The fee is scoped after we have read your brief and spoken to you, and put in writing before anything starts. For sales work it is mostly our time, with production only where scripts, decks or CRM setup need it.
How long is the contract?
The term is agreed in writing after we have spoken, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
How soon will we see results?
Fixes to reply time and follow-up are the quickest to show, because the enquiries already exist. Process, CRM and training changes show as the team uses them. Each one is tracked against the baseline.
Who will actually do the work?
The person you speak to before anything starts. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
To start, last month's enquiries in any format and time with whoever handles them. After that, access to the accounts the work touches, such as the website, Google Business Profile or CRM.
What if we are not happy with the work?
Tell us and the plan changes. Everything is reported against the baseline, so a number that is not moving is visible to both sides. The term is in your written scope, and the refund and cancellation policy sets out the rest.

Your next practical step

Tell us what you are trying to grow, and we will read it before we call.

Eight short steps, mostly taps. Skip anything you would rather answer on the call.