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CRM, lead flow and sales techniques · Inbound business strategy and alignment

Find out how much of your time and money goes to what pays today.

A resource split shows how your time and money divide between the core business, growth plays that extend it and new bets that may become something different. This page covers the initiative list, tagging and counting family hours, and ends with a resource split and a stop or start decision.

Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

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In one paragraph

A resource split shows how your time and money divide between the core business, growth plays that extend it and new bets that may become something different. This page covers the initiative list, tagging and counting family hours, and ends with a resource split and a stop or start decision.

A cloth trader on Ring Road, Surat, runs a wholesale counter that pays every bill. A cousin has been building a saree label on Instagram for a year, and the trader has spent more evenings on the label than on the counter. The label has not paid for itself. Ask how the week divides between the two and the answer is a shrug. Nobody has added it up.

This page adds it up. Every initiative gets a row with rupees and hours for last quarter, and every row is tagged core, growth or new bet. The core is what pays today. Growth is more of the same in a new city or a new customer type. A new bet is a different model with unknown demand.

The owner fills it with the senior team. It replaces the feeling that the new thing is going fine. It sits after the purpose statement and before the one-page plan, because the plan should show where the split will move.

Where this sits

Topic 13 of 13 in crm, lead flow and sales techniques: inbound business strategy and alignment. Company-level planning that keeps sales, marketing and service aligned.

The topic before
Selling after the sale

If you want this done for you

Pick the one direction your business should grow in next, and park the rest.

The work

What this is actually like.

  • “Family hours are real hours”

    The owner's evenings, a son's weekends and a spouse's accounts help are unpaid, and they are still the scarcest thing you spend. Count them at what you would pay someone to do the same work. If they stay off the sheet, the new bet looks cheap and the core looks overstaffed.

  • “The core is starved quietly”

    A new idea gets the owner's best hours and the core business gets what is left. Orders slow, a dealer drifts away, and nobody connects it. Compare the hour split with the rupee split by month and look for a core line that is falling while the new line grows.

  • “Tag honestly”

    A second shop in the same town selling the same goods is growth, not a new bet. A new product line sold to existing dealers is growth. Selling online direct when you have only sold wholesale is a new bet. Have someone outside the project check each tag.

  • “A new bet needs a stopping rule”

    Write the number it must reach and the date by which it must reach it, before more money goes in. Without the rule, a bet never ends. It just gets another quarter.

What we do

What you end up with.

The documents this topic produces, what each one is for, and how you know it is finished.

  1. The initiative list

    Every initiative: name, start date, rupees spent last quarter, hours by person including family, and the owner. Pull the rupees from the books and the hours from a week of honest notes.

    Result: Finished when the rupee total reconciles to your quarter's expense and no hours are left uncounted.

  2. The tagging sheet

    Each initiative tagged core, growth or new bet with one line of reason. A second person checks the tags.

    Result: Finished when no initiative is tagged on the owner's say alone.

  3. The split table

    Current share of rupees and hours against the share you intend, for each of the three tags. Pick the intended split yourself, write it down and expect to argue with it.

    Result: Finished when the gap between current and intended is a number, not an impression.

  4. The stop and start decision

    One thing to stop, one to cut back, one to fund, each with a rupee figure and a date. For each new bet, the number it must reach and its review date.

    Result: Finished when every new bet has a number and a date to be judged on.

Why us

Why owners pick GullySales over an agency.

  • Marketing and sales, as one job

    Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

  • The person on the first call does the work

    No account managers in between. You are never handed to someone you have not met.

  • A baseline before anything starts

    Your numbers are written down on day one, so every later report compares against something honest.

  • The fee in writing, split three ways

    Our time, your media spend and production on separate lines. You always see what goes to us.

  • No guarantees we cannot keep

    The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

  • One office, and we say so

    Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.

Your brief

Tell us what you need, and we will read it before we call.

Eight short steps about your business, what you want and who decides. Most questions are a tap, and you can skip any you would rather answer on the call.

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

What split should a business like mine have?
There is no fixed split that fits every trade. Pick one deliberately, with the core getting the larger share, and compare it with where you are. The gap is more useful than the target itself.
Should I stop all new bets?
No. Stop the ones with no stopping rule. A new bet with a number and a date is a controlled experiment. One without is a hobby paid for by the core.
How do I count the staff time spent on these?
Take a week of honest notes from each person, and ask them to estimate the share by initiative. It will be rough. A rough number is better than a feeling, and you can improve it next quarter.
Does this apply if I am a one-person business?
Yes, and it is quicker. List what you spend the week on and tag each item. The new thing may be eating the core without anyone noticing, and only the sheet shows it.
How much does it cost?
There is no price list, because the work differs by business. The fee is scoped after we have read your brief and spoken to you, and put in writing before anything starts. For sales work it is mostly our time, with production only where scripts, decks or CRM setup need it.
How long is the contract?
The term is agreed in writing after we have spoken, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
How soon will we see results?
Fixes to reply time and follow-up are the quickest to show, because the enquiries already exist. Process, CRM and training changes show as the team uses them. Each one is tracked against the baseline.
Who will actually do the work?
The person you speak to before anything starts. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
To start, last month's enquiries in any format and time with whoever handles them. After that, access to the accounts the work touches, such as the website, Google Business Profile or CRM.

Your next practical step

Tell us what you are trying to grow, and we will read it before we call.

Eight short steps, mostly taps. Skip anything you would rather answer on the call.