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E-commerce · Baby Products

Parents will not order a car seat until someone has told them it fits their car.

A car seat is bought for one child and one car. The parent has a weight, a height and a car, and the question is whether this seat goes in that car and how. A seat that is returned because the belt did not reach, or because the car's back seat is too narrow, is a loss for everyone.

A 90-minute audit call and a written, scored report. Turnaround, reporting and term are agreed in writing after the audit.

In one paragraph

Car seat e-commerce is the online sale of infant carriers, convertible seats and booster seats for children travelling in a car, chosen by the child's weight and height and by the vehicle they will be fitted in. GullySales works on pages and replies that put the fitting method and the vehicle question first, on what you may say about safety, and on the enquiry that has to be answered by a person before the order.

This is a product where a page cannot do the whole job. Parents ask which seat for which car, and whether a seat they saw is the right one for their baby, and the answer must come from someone who knows the product and the vehicle. We write the product facts and the questions; what a seat is approved for, and what the rules say, is for your adviser and the regulator.

Last updated 7 Oct 2026. Product, labelling and advertising rules for baby products differ by product and change. We describe them in general terms, so check the current position with your own adviser or the regulator before you publish a claim.

Who it is for

This is written for you if you sell car seats online.

  • Brands and importers of infant carriers and convertible car seats
  • Sellers of booster seats for older children
  • Baby stores that sell car seats alongside strollers and want online enquiries
  • Sellers of car seat accessories such as mirrors, covers and seat protectors

Not for

It is not the right fit if.

  • A seller who wants to say a seat is crash tested, certified or the safest, without papers and adviser approval
  • A seller who cannot answer a fitting question by phone or WhatsApp

How buyers choose

What decides the sale of car seats.

  1. Child's weight and height range

    Seats are labelled by weight and height ranges, and parents look for a range that covers their child now and for as long as possible after. The label's own ranges are what the page shows.

  2. The fitting method and the car

    Whether the seat is fitted with the seat belt or with fixed anchor points, and whether the car has them. Parents ask for a vehicle compatibility list and for a fitting video.

  3. Direction of travel and the baby's position

    Rear-facing and forward-facing models, and how a convertible seat changes as the child grows. Buyers read the manual online before ordering.

  4. Size, weight and moving it between cars

    A seat that goes between two cars, or onto a stroller frame, has to be light enough for the parent to carry.

Where sales are lost

What usually goes wrong when you sell car seats online.

In the words sellers use on the first call.

  • “Buyers ask whether it fits their car and I cannot tell from a message”

    A compatibility list built from the cars you have tested, with a clear statement of what you have not, answers most of them. For the rest, a video call with the car seat belt in view works.

  • “The seat was returned because it did not fit”

    Seats are bulky and reselling a returned one is hard. A fitting guide before the order and a clear policy on returns of a fitted seat reduce the loss.

  • “Reviews talk about safety and I cannot argue”

    A parent who says a seat felt unsafe is making a statement about their experience. The reply should thank them, ask what they saw, and offer help, and must not claim the seat is safe.

What we do

What you get for car seats.

Each deliverable and what it is there to change.

  1. A car-by-seat compatibility table

    The cars you have fitted each seat in, with the fitting method used, and a plain note for cars not on the list.

  2. A fitting video for each seat

    A clip showing the seat going into a car, built from the manual, with the parts and anchor points named.

  3. A seat-by-stage guide

    Your seats arranged by the child's weight and height ranges on the label, with the next seat clearly shown.

  4. A claims and safety wording sheet

    Words your copy may use and may not, drawn up from your papers and cleared with your adviser.

How the result is measured

  • Purchases
  • Conversion rate
  • Customer acquisition cost
  • Average order value
  • Return rate
  • Fitting enquiries answered before purchase

Recorded as a baseline before work starts, so every later report has an honest comparison.

How it works

From your first message to the first report.

No open-ended retainer. Every step gives you something in writing.

  1. First

    Free audit call

    90 minutes with whoever handles your enquiries: how they arrive, how fast they are answered, where they are lost.

  2. After the call

    Written, scored report

    Six areas scored, fixes ranked by return and cost. If you want our help, the scope, the fee and the reporting come with it, in writing.

  3. Before work starts

    Baseline recorded

    Enquiries by source, reply time, conversion and cost per order, written down so every later report has an honest comparison.

  4. After the baseline

    The first fix goes live

    Usually the cheapest one on the report: reply time, a follow-up sequence or the marketing-to-sales handover.

  5. As agreed

    Report against the baseline

    What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.

  6. At renewal

    Renew on the numbers

    The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.

What we need from you

What to have ready before the audit call.

None of it has to be tidy. We read what you have.

  • Your seats with manuals and the labelled weight and height ranges
  • Any compatibility testing or fitting records you hold
  • Returns and enquiries that mention fit
  • The cars your buyers ask about most
  • Test reports and approvals you hold for each seat

Selling in India and abroad

Selling car seats beyond your own market.

Where you sell decides sizes, units, seasons and returns. We work from Bengaluru and have no overseas office, so for a new country we start from your own sales and the platforms you already use.

  1. Seats are regulated per country

    A seat approved for use in one country may not be allowed in another, and what a page may say about it differs. Check with your adviser and the destination's regulator before listing a seat anywhere abroad.

  2. Parents abroad ordering for India

    A family visiting India may want a seat for a rental or a relative's car. We start from your own orders to see whether that happens.

FAQ

Questions about selling car seats online.

Not here? More answers, or ask on WhatsApp.

Can I say my car seat is crash tested or certified?
Only if you hold the papers and your adviser has approved the exact wording. Safety and testing claims are checked by regulators and platforms. Without that, we write the labelled weight and height ranges, the fitting method and the construction.
How do I answer a parent who asks if it fits their car?
Tell them what you have fitted, name the car, and say what you have not checked. Offer a video call with the seat and the car. A guess that proves wrong costs you a return and a review.
Should I sell car seats on marketplaces?
They bring buyers who compare price. Fit is the problem, because the marketplace page cannot answer it. Your own site, with the compatibility table and a line to a person, is where a parent who is unsure orders.
How much does it cost?
There is no price list, because the work differs by business. The fee is scoped in the free audit and put in writing before anything starts, split into our time, your media spend and production.
How long is the contract?
The term is agreed in writing after the audit, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
How soon will we see results?
Fixes to reply time, follow-up and your Google Business Profile are the quickest to show, because the enquiries already exist. Ads can follow soon after follow-up is in place. SEO and content take longer. How long each takes depends on your business, and the audit tells you which applies to you. Nothing here is guaranteed.
Who will actually do the work?
The person you meet on the audit call. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
For the audit, last month's enquiries in any format and 90 minutes with whoever handles them. After that, access to the accounts the work touches, such as the website, Google Business Profile or CRM, and time for the review meetings.
What if we are not happy with the work?
Tell us and the plan changes. Everything is reported against the baseline, so a number that is not moving is visible to both sides. The term is in your written scope, and the refund and cancellation policy sets out the rest.

More in Baby Products

Sellers of car seats also need

Also selling from a shop, a workshop or a warehouse? See the page for retailers.

This page is part of the e-commerce section. The D2C brands page covers the arithmetic of acquisition cost and the second order for any brand.

Why us

Why owners pick GullySales over an agency.

  • Marketing and sales, as one job

    Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

  • The person on the first call does the work

    No account managers in between. You are never handed to someone you have not met.

  • A baseline before anything starts

    Your numbers are written down on day one, so every later report compares against something honest.

  • The fee in writing, split three ways

    Our time, your media spend and production on separate lines. You always see what goes to us.

  • No guarantees we cannot keep

    The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

  • One office, and we say so

    Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.

Engagement options

Ways to work with us.

Pick the size of commitment that fits. Every option starts with the free audit.

  1. Option 1

    The audit on its own

    A 90-minute call and a written, scored report. It says honestly whether you need outside help, and many fixes are ones your own team can make.

  2. Option 2

    One fix, scoped

    Start with the fix the audit ranks first, such as reply time or follow-up. The fee is in writing before anything starts.

  3. Option 3

    An ongoing programme

    We run the work, report against the baseline, and you renew on the numbers. The term and the reporting are agreed in writing first.

  4. Option 4

    Guidance for your own team or agency

    We plan, brief and check the work of your in-house team or current agency, instead of replacing them.

The offer

Start with a free audit of how your car seats sell.

It is useful on its own, whether or not you hire us.

What you receive

  • A 90-minute call with the person who will do the work
  • A written, scored report on the six places orders leak
  • Every fix ranked by what it returns and what it costs
  • The one thing to do first, and why
  • An honest line on whether you need outside help at all
  • If you do, the scope and the fee in writing

No invoice. No obligation. No sales script.

How the audit scores you: the Order Leak Framework

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Your next practical step

Get a free audit of how you sell, and a scored report of where the work is.

90 minutes. A written, scored report. No invoice and no obligation.