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GullySales

E-commerce · Office Supplies & Equipment

The price on the printer is the smaller half of what the buyer is working out.

A printer that is cheap to buy and expensive to run is the commonest regret in this category. Buyers have heard that, so the careful ones ask what a page costs, whether the ink tank refills, and whether anyone local will come when it jams.

A 90-minute audit call and a written, scored report. Turnaround, reporting and term are agreed in writing after the audit.

In one paragraph

Printers online are inkjet, ink tank, laser, all-in-one and label printers, sold to homes, small offices and businesses who compare running cost, print speed and service as much as the machine price. GullySales works on how your listings explain cost per page and what the machine will really be used for, how service and installation are promised, and how printer buyers are kept for the consumables.

The sale of the machine is also the start of a long sale of ink, toner and service. A seller who treats the printer as a one-off order throws away the better half.

Last updated 7 Oct 2026.

Who it is for

This is written for you if you sell printers online.

  • Authorised and independent printer dealers selling on their own sites and marketplaces
  • Sellers of ink tank and laser printers to home offices and small firms
  • Label, receipt and barcode printer sellers supplying shops and warehouses
  • Service providers who rent or lease printers to offices

Not for

It is not the right fit if.

  • A reseller with no installation, no warranty route and no one to call when the machine fails
  • Sellers who list a printer without its compatibility with cartridges that are actually in stock

How buyers choose

What decides the sale of printers.

  1. Print type and the real use

    Documents, school projects, photographs, labels or invoices. A buyer printing a few pages a month and one printing hundreds need different machines, and a listing that asks the use gets the right one.

  2. Running cost and the refill route

    Cost of one black or colour page, whether the tank is refillable, whether the cartridge is branded or third party. The honest answer decides a lot of sales.

  3. Print, copy, scan and connectivity

    Single function or all-in-one, automatic duplex, WiFi, a phone app, an ADF for scanning stacks. Buyers check which of these the printer has.

  4. Warranty, installation and service

    Who sets it up, who handles the warranty and where the service centre is. Offices ask this before price.

Where sales are lost

What usually goes wrong when you sell printers online.

In the words sellers use on the first call.

  • “Buyers compare us with the price on Amazon”

    A flat price match is a race down. What you can offer that a marketplace seller cannot is setup, service and a person to call.

  • “Customers buy the printer and then the cartridges elsewhere”

    The machine sale was yours, the better margin goes to someone else because nothing connected the two.

  • “A buyer calls us about a fault and the order was on a marketplace”

    You carry the service cost for a customer whose details you do not have, and you cannot invite them back.

What we do

What you get for printers.

Each deliverable and what it is there to change.

  1. A printer chooser by use

    Four or five questions that point a buyer to a model with a plain reason for it.

  2. A cost-per-page explainer

    A page that shows how each printer type is used and what it costs to keep running, without making a benchmark claim.

  3. A service and installation page by city

    What you set up, who visits, how a complaint is raised, and the warranty route.

  4. A consumable link on every printer

    Each printer page leads to its own cartridges or ink bottles, and the confirmation email repeats them.

How the result is measured

  • Purchases
  • Qualified business enquiries
  • Quotation requests
  • Orders won
  • Consumable orders per printer sold
  • Service enquiries from marketplace buyers

Recorded as a baseline before work starts, so every later report has an honest comparison.

How it works

From your first message to the first report.

No open-ended retainer. Every step gives you something in writing.

  1. First

    Free audit call

    90 minutes with whoever handles your enquiries: how they arrive, how fast they are answered, where they are lost.

  2. After the call

    Written, scored report

    Six areas scored, fixes ranked by return and cost. If you want our help, the scope, the fee and the reporting come with it, in writing.

  3. Before work starts

    Baseline recorded

    Enquiries by source, reply time, conversion and cost per order, written down so every later report has an honest comparison.

  4. After the baseline

    The first fix goes live

    Usually the cheapest one on the report: reply time, a follow-up sequence or the marketing-to-sales handover.

  5. As agreed

    Report against the baseline

    What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.

  6. At renewal

    Renew on the numbers

    The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.

What we need from you

What to have ready before the audit call.

None of it has to be tidy. We read what you have.

  • The printers you sell with their consumables
  • Your service set-up and who answers a call
  • Orders split by home, office and marketplace buyers
  • Complaints and returns about running cost or setup
  • Your listing and ad accounts

Selling in India and abroad

Selling printers beyond your own market.

Where you sell decides sizes, units, seasons and returns. We work from Bengaluru and have no overseas office, so for a new country we start from your own sales and the platforms you already use.

  1. Electrical standards and certification

    Printers are electrical goods with their own plug, voltage and approval requirements by country, and warranty rarely crosses borders. Check with your adviser before selling abroad.

  2. Service is local

    A buyer in another country needs a repair route near them, so cross-border printer selling is hard to do well. Label and consumable products travel more easily.

FAQ

Questions about selling printers online.

Not here? More answers, or ask on WhatsApp.

How can I compete with marketplace prices on printers?
Do not lead with price. Offer installation, an actual service person and consumables on the same page. A buyer paying for support will often pay a little more for it, and you keep the customer details.
Should the printer page talk about running cost?
Yes. It is the question buyers carry in. Say what kind of cartridge or tank it uses and what refilling involves. We would not put a cost-per-page figure on the page unless you can stand behind it.
How do I sell consumables to people who bought the printer from me?
Give them the right ink or toner in the order confirmation and again before it runs out. They bought the printer to print, so a message about the thing it needs is welcome.
How long is the contract?
The term is agreed in writing after the audit, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
How soon will we see results?
Fixes to reply time, follow-up and your Google Business Profile are the quickest to show, because the enquiries already exist. Ads can follow soon after follow-up is in place. SEO and content take longer. How long each takes depends on your business, and the audit tells you which applies to you. Nothing here is guaranteed.
Who will actually do the work?
The person you meet on the audit call. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
For the audit, last month's enquiries in any format and 90 minutes with whoever handles them. After that, access to the accounts the work touches, such as the website, Google Business Profile or CRM, and time for the review meetings.
What if we are not happy with the work?
Tell us and the plan changes. Everything is reported against the baseline, so a number that is not moving is visible to both sides. The term is in your written scope, and the refund and cancellation policy sets out the rest.

More in Office Supplies & Equipment

Sellers of printers also need

Also selling from a shop, a workshop or a warehouse? See the page for stationery and office supply dealers and home and office automation.

This page is part of the e-commerce section. The D2C brands page covers the arithmetic of acquisition cost and the second order for any brand.

Why us

Why owners pick GullySales over an agency.

  • Marketing and sales, as one job

    Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

  • The person on the first call does the work

    No account managers in between. You are never handed to someone you have not met.

  • A baseline before anything starts

    Your numbers are written down on day one, so every later report compares against something honest.

  • The fee in writing, split three ways

    Our time, your media spend and production on separate lines. You always see what goes to us.

  • No guarantees we cannot keep

    The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

  • One office, and we say so

    Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.

Engagement options

Ways to work with us.

Pick the size of commitment that fits. Every option starts with the free audit.

  1. Option 1

    The audit on its own

    A 90-minute call and a written, scored report. It says honestly whether you need outside help, and many fixes are ones your own team can make.

  2. Option 2

    One fix, scoped

    Start with the fix the audit ranks first, such as reply time or follow-up. The fee is in writing before anything starts.

  3. Option 3

    An ongoing programme

    We run the work, report against the baseline, and you renew on the numbers. The term and the reporting are agreed in writing first.

  4. Option 4

    Guidance for your own team or agency

    We plan, brief and check the work of your in-house team or current agency, instead of replacing them.

The offer

Start with a free audit of how your printers sell.

It is useful on its own, whether or not you hire us.

What you receive

  • A 90-minute call with the person who will do the work
  • A written, scored report on the six places orders leak
  • Every fix ranked by what it returns and what it costs
  • The one thing to do first, and why
  • An honest line on whether you need outside help at all
  • If you do, the scope and the fee in writing

No invoice. No obligation. No sales script.

How the audit scores you: the Order Leak Framework

Book your free audit

Tell us a little about your business so we can prepare.

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Your next practical step

Get a free audit of how you sell, and a scored report of where the work is.

90 minutes. A written, scored report. No invoice and no obligation.