She asked for a green cotton, and the reply came four hours later.

1. The running stock photographed and indexed

   Every design shot in daylight against a plain sheet and tagged by fabric, colour, width and rate band, in a catalogue the staff can search.

   Result: A reply goes out in a minute rather than an evening.

2. Saved replies for the questions that repeat

   This colour in cotton, the rate per metre and whether a cut piece can be couriered, each answered with a photograph and a line on the shade.

   Result: Nobody waits until closing for a one-line answer.

3. A measurement visit booked on the call

   A slot offered while the caller is still on the line, with the address taken and a reminder sent, instead of a promise to call back.

   Result: Curtain enquiries reach a measurement.

4. A trade account book with reorder prompts

   Every tailor, boutique, curtain stitcher and uniform contractor listed with what they buy, how often and when they last did.

   Result: You hear an account has gone quiet in weeks, not at Diwali.

5. The institution list with order months

   Schools, hotels, hospitals and factories nearby, with the month each one fixes its uniform lot and the person who signs it off.

   Result: You reach the committee before it decides.

6. An enquiry register split retail and trade

   Every call, message and walk-in recorded by source and by kind, so a thaan question is not answered like a two-metre one.

   Result: The trade buyer stops being the one who leaves.

1. 01 · Day 1

   Free audit call

   45 minutes with whoever handles your enquiries: how they arrive, how fast they are answered, where they are lost.

2. 02 · Within a few working days

   Written, scored report

   Six areas scored, fixes ranked by return and cost. If you want our help, the scope and fee come with it, in writing.

3. 03 · Before work starts

   Baseline recorded

   Enquiries by source, reply time, conversion and cost per order, written down so every later month has an honest comparison.

4. 04 · Month 1

   The first fix goes live

   Usually the cheapest one on the report: reply time, a follow-up sequence or the marketing-to-sales handover.

5. 05 · Every month

   Report against the baseline

   What moved, what did not, and what changes next, in plain words.

6. 06 · Month 3 to 6

   Renew on the numbers

   The term ends and you decide whether to continue from the results. No twelve-month lock.

• Marketing and sales, as one job

  Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

• The person on the first call does the work

  No account managers in between. You are never handed to someone you have not met.

• A baseline before anything starts

  Your numbers are written down on day one, so every monthly report compares against something honest.

• The fee in writing, split three ways

  Our time, your media spend and production on separate lines. You always see what goes to us.

• No lock-in, no guarantees we cannot keep

  Three to six months at a time. We never promise a ranking or a lead count, because nobody controls those.

• One office, and we say so

  Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.