Cardiology clinics · WhatsApp marketing
Answer on WhatsApp like a clinic, with the casualty advice written into the first reply.
WhatsApp marketing for a cardiology clinic is the use of WhatsApp Business to take appointment requests, send reminders and answer routine questions from patients who chose to message. GullySales sets up the account, the reply wording and the rules for symptom messages.
Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.
What WhatsApp marketing means
WhatsApp marketing is sending updates, offers and reminders to customers on the app most Indian buyers already check daily. GullySales sets up business WhatsApp, writes the message templates and keeps the list consented and current.
Last updated 18 Oct 2026. Rules for this trade differ by state and professional body, and they change. We describe restrictions in general terms, so check the current position with your own council or adviser before you publish anything.
For cardiology clinics
Where it usually goes wrong, and what we would do.
“Patients message the number on the board”
A family copies the clinic number and sends a line about chest pain at night. The clinic needs a reply that is short enough to read at once, sends urgent cases to casualty and offers the next appointment.
“Personal phones create gaps”
When the desk staff use their own phones, chats leave with the person. A shared business account keeps the history with the clinic and lets a second person reply.
“Reports and images arrive uninvited”
Patients send ECG photos and prescriptions on the chat. The clinic should say what it can read there, keep clinical decisions for the consultation and store files in its own system.
“Broadcast lists can annoy”
A list built from patients who never agreed to messages invites complaints and blocks. A list built on recorded consent, with a clear way out, keeps the channel welcome.
What we do
What we deliver for cardiology clinics.
Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.
WhatsApp Business account set up
Profile, hours, catalogue of services, greeting and away message for the clinic number.
Result: The clinic has a proper business profile.
Saved replies for common questions
Ready wording for timings, tests, preparation, address and insurance panels.
Result: The desk answers each question the same way.
A symptom-message protocol
A first reply that points urgent symptoms to casualty and routes others to booking, without medical advice.
Result: Every symptom message gets the same safe reply.
Consent-based reminder lists
Lists of patients who agreed, grouped by the review or test advised.
Result: Reminders go only to patients who said yes.
A shared-inbox routine and handover rules
Who answers, when, and how a chat is passed on, with a log of unanswered chats.
Result: No chat depends on one person's phone.
How the result is measured
- Messages delivered
- Reply rate
- Enquiries from WhatsApp
Recorded as a baseline before work starts, so every later report has an honest comparison.
Who it is for
This is written for these cardiology clinics.
- Consultant cardiologists with their own clinic
- Cardiology clinics attached to a nursing home
- Preventive cardiology and heart check clinics
- Paediatric and adult congenital heart clinics
- Heart failure and rhythm clinics
- Cardiac rehabilitation programmes
- Visiting cardiologists across several hospitals
How it works
From your first message to the first report.
No open-ended retainer. Every step gives you something in writing.
First
Your brief
You tell us what you need in a few short steps: your business, what you want, where enquiries come from and how they are handled.
After the brief
A conversation and a written scope
We read it, then talk with whoever handles your enquiries. If you want our help, the scope, the fee and the reporting come in writing, and nothing starts before you have read them.
Before work starts
Baseline recorded
The numbers this work is meant to move, such as enquiries, quotations, orders, visits or renewals, written down so every later report has an honest comparison.
After the baseline
The first fix goes live
The fix we agreed to start with is put in place and measured against the baseline, whether that is a reply, a follow-up, a page, a listing or the handover between marketing and sales.
As agreed
Report against the baseline
What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.
At renewal
Renew on the numbers
The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.
How the whatsapp marketing work runs
- 1
Understand current WhatsApp use
We review how customers currently message you and how consistently, if at all, it is answered.
- 2
Audit common questions
We identify the questions that come up repeatedly, which decide what should be automated first.
- 3
Set up automation and templates
An automated first response and quick reply templates are built for the most common needs.
- 4
Connect to the CRM
Conversations are linked to customer records so context carries over between team members.
- 5
Measure and optimise
We track response time and conversion, refining automated responses based on what customers actually ask.
Why us
Why owners pick GullySales over an agency.
Marketing and sales, as one job
Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.
The person on the first call does the work
No account managers in between. You are never handed to someone you have not met.
A baseline before anything starts
Your numbers are written down on day one, so every later report compares against something honest.
The fee in writing, split three ways
Our time, your media spend and production on separate lines. You always see what goes to us.
No guarantees we cannot keep
The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.
One office, and we say so
Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.
#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.
Your brief
Tell us what you need, and we will read it before we call.
Eight short steps about your business, what you want and who decides. Most questions are a tap, and you can skip any you would rather answer on the call.
FAQ
Questions owners ask before they call.
Not here? More answers, or ask on WhatsApp.
Can we send bulk messages to all patients?
Should the doctor answer on WhatsApp?
Can WhatsApp take payments or bookings?
How much does it cost?
How long is the contract?
How soon will we see results?
Who will actually do the work?
What do you need from us?
What if we are not happy with the work?
More for cardiology clinics
Everything else we would do for you.
Or start from the overview: sales and marketing for cardiology clinics.
Your next practical step
Tell us what you are trying to grow, and we will read it before we call.
Eight short steps, mostly taps. Skip anything you would rather answer on the call.