Psychiatry clinics · WhatsApp marketing
Answer on WhatsApp the way a good receptionist answers a frightened caller.
WhatsApp for a psychiatry clinic is the channel a hesitant patient or relative picks because it feels private and unhurried. GullySales works on the first reply, the booking steps and the consent rules for any message beyond a reply.
Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.
What WhatsApp marketing means
WhatsApp marketing is sending updates, offers and reminders to customers on the app most Indian buyers already check daily. GullySales sets up business WhatsApp, writes the message templates and keeps the list consented and current.
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For psychiatry clinics
Where it usually goes wrong, and what we would do.
“A message is easier to write than a call is to make”
Someone who cannot say the words aloud will type them. That message carries weeks of hesitation, and the reply is the clinic's first appearance in their life. Its tone decides whether a second message is ever sent.
“A business account is a front desk, not a diary”
A personal number on the doctor's phone mixes patients with family. A business account gives the clinic a name, hours, a greeting and saved replies, and keeps patient messages away from private chats.
“Broadcasts need explicit consent”
Sending awareness messages to everyone in the phone book breaks trust and the platform's rules. Only people who asked to hear from the clinic should receive anything beyond a reply, and each needs an easy way out.
“Voice notes and photos arrive unasked”
A patient may send a prescription photo, a long voice note or a report. The clinic needs a rule on what is read, where it is stored and what is said back, because clinical content sent in a chat is not an appointment request.
What we do
What we deliver for psychiatry clinics.
Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.
A business account set up for the clinic
Name, greeting, hours and an away message that gives emergency instructions first.
Result: An after-hours message points a person in crisis to help.
A set of approved replies
Saved answers for address, hours, language, first-visit questions and privacy, each reviewed by the doctor.
Result: Every member of staff answers in the same kind words.
A booking path from first message to confirmed time
A short exchange asking only for a name, a number and a preferred slot.
Result: A booking needs no reason typed.
Consent capture
A plain request, made once, to send reminders on this channel, with the answer recorded.
Result: The register shows who agreed.
A rule for attachments and voice notes
What staff do when clinical material arrives in a chat, and the sentence they reply with.
Result: Clinical material is routed to the doctor, not kept in a chat.
A count from conversation to booking
Conversations started, first appointments booked and reviews kept, taken from the register.
Result: One sheet shows how many chats became appointments.
How the result is measured
- Messages delivered
- Reply rate
- Enquiries from WhatsApp
Recorded as a baseline before work starts, so every later report has an honest comparison.
Who it is for
This is written for these psychiatry clinics.
- Individual psychiatrists with a consulting room
- Psychiatry clinics offering counselling and medication
- Child and adolescent psychiatry clinics
- De-addiction and substance use clinics
- Geriatric psychiatry clinics
- Sleep and anxiety clinics
- Psychiatrists visiting hospitals and nursing homes
How it works
From your first message to the first report.
No open-ended retainer. Every step gives you something in writing.
First
Your brief
You tell us what you need in a few short steps: your business, what you want, where enquiries come from and how they are handled.
After the brief
A conversation and a written scope
We read it, then talk with whoever handles your enquiries. If you want our help, the scope, the fee and the reporting come in writing, and nothing starts before you have read them.
Before work starts
Baseline recorded
The numbers this work is meant to move, such as enquiries, quotations, orders, visits or renewals, written down so every later report has an honest comparison.
After the baseline
The first fix goes live
The fix we agreed to start with is put in place and measured against the baseline, whether that is a reply, a follow-up, a page, a listing or the handover between marketing and sales.
As agreed
Report against the baseline
What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.
At renewal
Renew on the numbers
The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.
How the whatsapp marketing work runs
- 1
Understand current WhatsApp use
We review how customers currently message you and how consistently, if at all, it is answered.
- 2
Audit common questions
We identify the questions that come up repeatedly, which decide what should be automated first.
- 3
Set up automation and templates
An automated first response and quick reply templates are built for the most common needs.
- 4
Connect to the CRM
Conversations are linked to customer records so context carries over between team members.
- 5
Measure and optimise
We track response time and conversion, refining automated responses based on what customers actually ask.
Why us
Why owners pick GullySales over an agency.
Marketing and sales, as one job
Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.
The person on the first call does the work
No account managers in between. You are never handed to someone you have not met.
A baseline before anything starts
Your numbers are written down on day one, so every later report compares against something honest.
The fee in writing, split three ways
Our time, your media spend and production on separate lines. You always see what goes to us.
No guarantees we cannot keep
The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.
One office, and we say so
Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.
#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.
Your brief
Tell us what you need, and we will read it before we call.
Eight short steps about your business, what you want and who decides. Most questions are a tap, and you can skip any you would rather answer on the call.
FAQ
Questions owners ask before they call.
Not here? More answers, or ask on WhatsApp.
May we send reminders on WhatsApp?
Can the doctor use a personal number?
Should we use a chatbot?
How much does it cost?
How long is the contract?
How soon will we see results?
Who will actually do the work?
What do you need from us?
What if we are not happy with the work?
More for psychiatry clinics
Everything else we would do for you.
Or start from the overview: sales and marketing for psychiatry clinics.
Your next practical step
Tell us what you are trying to grow, and we will read it before we call.
Eight short steps, mostly taps. Skip anything you would rather answer on the call.