AC repair services · CRM
Keep each customer's units, last service and next due date in one place.
A CRM for an AC repair service is the record of who you serve, which units they own and what was done on each visit. GullySales works on setting up that record in a tool your team will use, such as a shared sheet or a simple CRM app, and on how it is filled.
Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.
What CRM means
A CRM is the record where every enquiry, call and quote is kept against a customer, replacing separate notebooks, spreadsheets and memory. GullySales sets up or cleans an existing CRM and reports from it by enquiry outcome rather than by activity logged.
Last updated 18 Oct 2026.
For AC repair services
Where it usually goes wrong, and what we would do.
“One customer owns several units”
A flat may have a bedroom split, a hall split and a window unit, each of a different brand and gas. A single row per customer cannot hold that. The record needs a line for each unit, with room, brand and last visit.
“The memory sits in a technician's head”
When a technician knows which house has the old window unit, the knowledge walks out if they leave. Writing it down turns a person's memory into the business's record, and a new technician arrives knowing the house.
“Peak calls cannot wait on a chat search”
In the hot weeks, scrolling through WhatsApp to find a customer's last visit costs a call. A searchable record by name, phone and area lets whoever picks up answer with confidence.
“Contract customers need a history to file”
An office with a maintenance order wants to see every visit to every unit. A record kept from the first visit produces that history without a scramble before renewal.
What we do
What we deliver for AC repair services.
Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.
A unit-wise record layout
A sheet or CRM structure with a customer, a site and a line per unit, holding brand, room, gas type and visit history.
Result: A layout in which you can find any unit in seconds.
A tool recommendation
A choice between a shared sheet and a small CRM app, based on your team size and who will keep it updated.
Result: A written choice with the reasons stated.
A job-closing entry
A short phone form the technician fills at the end of each visit, covering work done, parts and the next due date.
Result: Every closed job leaves one entry.
A due-date view
A list of units that are due for servicing, so you can message them before the hot months.
Result: A filtered list ready to work through.
Old records moved in
Job books, diaries and chats typed into the new record so past customers are not lost.
Result: A record that opens with your earlier customers already in it.
A contract tab
A separate view for office and shop contracts showing units, visits made and visits due.
Result: A page you can print for a contract customer.
How the result is measured
- Enquiries logged in the CRM
- Data completeness
- Reports generated from CRM data
Recorded as a baseline before work starts, so every later report has an honest comparison.
Who it is for
This is written for these AC repair services.
- Home AC repair and servicing technicians
- AC installation and relocation teams
- Split and window AC servicing specialists
- Gas charging and leak repair specialists
- Annual maintenance providers for offices and shops
- Technicians attached to AC dealers
- VRV and ducted AC servicing teams for commercial sites
- Servicing teams for apartment societies and landlords
How it works
From your first message to the first report.
No open-ended retainer. Every step gives you something in writing.
First
Your brief
You tell us what you need in a few short steps: your business, what you want, where enquiries come from and how they are handled.
After the brief
A conversation and a written scope
We read it, then talk with whoever handles your enquiries. If you want our help, the scope, the fee and the reporting come in writing, and nothing starts before you have read them.
Before work starts
Baseline recorded
The numbers this work is meant to move, such as enquiries, quotations, orders, visits or renewals, written down so every later report has an honest comparison.
After the baseline
The first fix goes live
The fix we agreed to start with is put in place and measured against the baseline, whether that is a reply, a follow-up, a page, a listing or the handover between marketing and sales.
As agreed
Report against the baseline
What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.
At renewal
Renew on the numbers
The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.
How the CRM work runs
- 1
Map the sales process
We record how a deal actually moves from enquiry to close in your business today.
- 2
Configure stages and fields
The CRM's pipeline and fields are built to match that process exactly, not a generic template.
- 3
Set up automations
Reminders, assignment rules and follow-up triggers are configured so routine steps happen without manual effort.
- 4
Test with real deals
We run the configuration against actual current deals to catch gaps before the whole team relies on it.
Why us
Why owners pick GullySales over an agency.
Marketing and sales, as one job
Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.
The person on the first call does the work
No account managers in between. You are never handed to someone you have not met.
A baseline before anything starts
Your numbers are written down on day one, so every later report compares against something honest.
The fee in writing, split three ways
Our time, your media spend and production on separate lines. You always see what goes to us.
No guarantees we cannot keep
The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.
One office, and we say so
Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.
#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.
Your brief
Tell us what you need, and we will read it before we call.
Eight short steps about your business, what you want and who decides. Most questions are a tap, and you can skip any you would rather answer on the call.
FAQ
Questions owners ask before they call.
Not here? More answers, or ask on WhatsApp.
Is a spreadsheet enough?
Who owns the customer data?
How much does it cost?
How long is the contract?
How soon will we see results?
Who will actually do the work?
What do you need from us?
What if we are not happy with the work?
More for AC repair services
Everything else we would do for you.
Closest to this: leads and follow-up
Also for AC repair services
Or start from the overview: sales and marketing for AC repair services.
Your next practical step
Tell us what you are trying to grow, and we will read it before we call.
Eight short steps, mostly taps. Skip anything you would rather answer on the call.