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Refrigerator repair services · WhatsApp marketing

Let the household send a photo of the fault and get a booked visit back.

WhatsApp marketing for a fridge repair service is the use of a business number to take enquiries, share quotes and keep past customers informed. GullySales works on the profile, the replies and the messages that move a chat to a visit.

Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

Refrigerators product collection

What WhatsApp marketing means

WhatsApp marketing is sending updates, offers and reminders to customers on the app most Indian buyers already check daily. GullySales sets up business WhatsApp, writes the message templates and keeps the list consented and current.

Last updated 18 Oct 2026.

For refrigerator repair services

Where it usually goes wrong, and what we would do.

  • “The buyer sends a photo before they call”

    A frosted back panel or a water pool on the floor is easier to show than to describe. A WhatsApp number that accepts the picture lets your technician judge the fault before the visit.

  • “Chats go cold as calls do”

    A homemaker who messages and hears nothing messages the next mechanic. A set of ready replies, a greeting and a clear order for answering keep the first reply from being an afterthought.

  • “Personal numbers hide the business”

    When enquiries land on a technician's own phone, nobody else can see them and a change of job leaves the history behind. A business number with a shared inbox keeps the chats with the firm.

  • “Broadcast without permission annoys the buyer”

    Sending offers to a list that never asked is a sure way to be blocked. Messages should go to customers who have contacted you, with a reason and a way to stop.

What we do

What we deliver for refrigerator repair services.

Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.

  1. A business profile and catalogue

    The business name, areas, hours, a short description and a list of the fault types you handle.

    Result: A new contact sees a business, not a personal number.

  2. Saved replies for the first questions

    Saved answers for visit charge, areas covered, brands and how to send a photo of the fault.

    Result: The first reply is clear and consistent.

  3. A booking flow in chat

    A short sequence that asks for the fault, brand, locality and preferred slot, and ends in a confirmation.

    Result: A chat ends in a booked visit or a clear reason it did not.

  4. Templates for quotes and part updates

    Messages for the quote after the visit, the part delay and the job closed.

    Result: Customers get the same plain information each time.

  5. A permission-based list

    Past customers who agreed to hear from you, tagged by appliance and locality, with a note on how to opt out.

    Result: You can message the right group without annoying anyone.

How the result is measured

  • Messages delivered
  • Reply rate
  • Enquiries from WhatsApp

Recorded as a baseline before work starts, so every later report has an honest comparison.

Who it is for

This is written for these refrigerator repair services.

  • Independent multi-brand fridge mechanics with two or three technicians
  • Repair firms that cover refrigerators, washing machines and ACs together
  • Specialists in inverter compressors and control boards
  • Technicians who work on side-by-side and French-door models
  • Commercial refrigeration repairers for bakeries, sweet shops and ice cream parlours
  • Service teams that handle visi-coolers and deep freezers for retail shops
  • Authorised service partners of a brand who also take out-of-warranty work
  • Repair businesses in apartment-heavy localities where a building society sends referrals

How it works

From your first message to the first report.

No open-ended retainer. Every step gives you something in writing.

  1. First

    Your brief

    You tell us what you need in a few short steps: your business, what you want, where enquiries come from and how they are handled.

  2. After the brief

    A conversation and a written scope

    We read it, then talk with whoever handles your enquiries. If you want our help, the scope, the fee and the reporting come in writing, and nothing starts before you have read them.

  3. Before work starts

    Baseline recorded

    The numbers this work is meant to move, such as enquiries, quotations, orders, visits or renewals, written down so every later report has an honest comparison.

  4. After the baseline

    The first fix goes live

    The fix we agreed to start with is put in place and measured against the baseline, whether that is a reply, a follow-up, a page, a listing or the handover between marketing and sales.

  5. As agreed

    Report against the baseline

    What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.

  6. At renewal

    Renew on the numbers

    The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.

How the whatsapp marketing work runs

  1. 1

    Understand current WhatsApp use

    We review how customers currently message you and how consistently, if at all, it is answered.

  2. 2

    Audit common questions

    We identify the questions that come up repeatedly, which decide what should be automated first.

  3. 3

    Set up automation and templates

    An automated first response and quick reply templates are built for the most common needs.

  4. 4

    Connect to the CRM

    Conversations are linked to customer records so context carries over between team members.

  5. 5

    Measure and optimise

    We track response time and conversion, refining automated responses based on what customers actually ask.

Why us

Why owners pick GullySales over an agency.

  • Marketing and sales, as one job

    Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

  • The person on the first call does the work

    No account managers in between. You are never handed to someone you have not met.

  • A baseline before anything starts

    Your numbers are written down on day one, so every later report compares against something honest.

  • The fee in writing, split three ways

    Our time, your media spend and production on separate lines. You always see what goes to us.

  • No guarantees we cannot keep

    The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

  • One office, and we say so

    Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.

Your brief

Tell us what you need, and we will read it before we call.

Eight short steps about your business, what you want and who decides. Most questions are a tap, and you can skip any you would rather answer on the call.

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

Do we need the official business API?
Not to start. The WhatsApp Business app handles profile, saved replies and labels. Move to the API when volume or several agents require it. Check the platform's current rules on messaging and templates.
Can we send offers to everyone in our phone?
No. Message people who have contacted you or agreed to hear from you, and give a simple way to opt out. Unwanted messages lead to blocks and can hurt your number, so keep the list clean.
How much does it cost?
There is no price list, because the work differs by business. The fee is scoped after we have read your brief and spoken to you, and put in writing before anything starts, split into our time, your media spend and production.
How long is the contract?
The term is agreed in writing after we have spoken, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
How soon will we see results?
It depends on the trade, the channel and what is already in place. After we have read your brief and spoken to you, we say what we would expect to move first and how it will be measured against the baseline. Nothing here is guaranteed.
Who will actually do the work?
The person you speak to before anything starts. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
Your brief, and a conversation. After that, access to whatever this work touches, such as your website, your accounts or your enquiry record, and time with the people who handle your enquiries.
What if we are not happy with the work?
Tell us and the plan changes. Everything is reported against the baseline, so a number that is not moving is visible to both sides. The term is in your written scope, and the refund and cancellation policy sets out the rest.

Your next practical step

Tell us what you are trying to grow, and we will read it before we call.

Eight short steps, mostly taps. Skip anything you would rather answer on the call.