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Charitable trusts · Social media

Use social media to show what the trust does, with consent and with care.

Social media for a charitable trust means a small, steady presence that shows the institution at work and tells supporters what is open for them to do. GullySales plans what to post and who approves it, and the trustees keep the final say.

Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

NGOs and trusts: show a real physical business scene illustrating Donor and donation register. Record every donor with contact details, tax number where given, all their donations, and the fund head each one belongs to. Each gift is entered once.

What social media means

Social media is the ongoing posting your business does on platforms such as Instagram, Facebook and LinkedIn to stay visible to customers and prospects between purchases. GullySales plans a posting calendar, writes captions and designs the images so the page looks active and answers what a visitor would ask.

Last updated 18 Oct 2026.

For charitable trusts

Where it usually goes wrong, and what we would do.

  • “Photographs of beneficiaries need written consent”

    A picture of a student, a patient or a resident belongs to that person, or to a guardian where the person is a minor. Without written consent, post the building, the event setting or the work, and leave the face out. Check with your own adviser about the form of consent.

  • “A founder's anniversary draws the supporters who matter”

    Posts on the founder's remembrance day, an annual function or a hostel milestone reach the relatives and alumni who already care. Their replies and shares carry the trust's name to others of the community who might give.

  • “A trust that posts once for a festival then goes silent”

    A page that wakes up only for an occasion looks unattended. A visitor deciding whether to give or apply wants to see that someone is there. A short list of recurring posts, shared among a few volunteers, keeps the page alive.

  • “Fundraising claims invite scrutiny”

    A post that gives an amount raised or a promise about what a gift will achieve must match the accounts exactly. Do not post figures the accountant has not seen. Collection and appeal rules differ by state and by body, so check with your own adviser.

What we do

What we deliver for charitable trusts.

Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.

  1. A posting plan agreed with the trustees

    A short list of post types, such as events, notices, history and open needs, with who writes and who approves each.

    Result: Trustees can see the plan and the approver for each post.

  2. A consent form and photograph rule

    A plain form for photographs, with guidance on when to leave faces out, written for the office staff.

    Result: The office has one form and one rule to follow.

  3. Profile set-up for the trust's pages

    Name, description, contact, address and link to the enquiry page, matched to the Google listing.

    Result: Profile details match the trust's other listings.

  4. A post library from the trust's history

    Dated, factual posts drawn from records the trustees supply, checked before use.

    Result: A stock of approved posts ready for an anniversary or a function.

  5. A reply guide for comments and messages

    Short, polite answers to common questions about eligibility, bookings and giving, with a route to a person.

    Result: Messages are answered in the trust's own voice.

How the result is measured

  • Posts published
  • Engagement rate
  • Enquiries from social profiles

Recorded as a baseline before work starts, so every later report has an honest comparison.

Who it is for

This is written for these charitable trusts.

  • Education trusts running schools, hostels and scholarships
  • Medical and dispensary trusts
  • Community and caste-based welfare trusts
  • Dharamshala, guesthouse and marriage hall trusts
  • Family and founder-named charitable trusts
  • Memorial and endowment trusts
  • Cultural, library and music trusts
  • Old-age and orphanage trusts

How it works

How the social media work runs

The work itself, in order. How an engagement starts, from your brief to a written scope, is set out on our method page.

  1. 1

    Understand your audience and platforms

    We identify which platforms your specific buyers actually use and what kind of content they respond to.

  2. 2

    Audit current presence

    We review existing pages, past content performance and any gaps in consistency.

  3. 3

    Build the content calendar

    A plan is created, balancing genuine value with occasional direct offers.

  4. 4

    Implement and post

    Content is created and published consistently on the agreed schedule.

  5. 5

    Measure and optimise

    We track enquiries alongside engagement and adjust the content mix based on what actually performs.

Where this fits

Three pieces of sales work, in this order.

This work sits inside sales process design, at stage 0, foundation. The audit comes before it, and sales management keeps it running.

  1. Step 1

    Sales audit

    Find where deals are being lost and what to fix first.

    Start here if you cannot say where orders are lost.

  2. Step 2 · you are here

    Sales process design

    One written way to sell, from first enquiry to repeat order.

    Start here if every salesperson sells differently.

  3. Step 3

    Sales management

    A target, a review routine and someone who owns the number.

    Start here if the team has targets and no routine.

Tell us what you need Your brief is read before we call. Scope, fee and term in writing.

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

Which platform should a trust start with?
Start where your own supporters already are. In India, that is WhatsApp groups and Facebook or Instagram. We ask who the trust wants to reach, then choose one or two, not all.
Can we post pictures of the children in the hostel?
Not without written consent from the parent or guardian, and then with care. When in doubt, show the building or an activity without faces. Take your own adviser's view on child-protection practice.
Who should reply to comments?
A named volunteer or staff member with a short guide, and a trustee for anything about money or complaints. Replies in the trust's own voice build confidence.
How much does it cost?
There is no price list, because the work differs by business. The fee is scoped after we have read your brief and spoken to you, and put in writing before anything starts, split into our time, your media spend and production.
How long is the contract?
The term is agreed in writing after we have spoken, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
How soon will we see results?
It depends on the trade, the channel and what is already in place. After we have read your brief and spoken to you, we say what we would expect to move first and how it will be measured against the baseline. Nothing here is guaranteed.
Who will actually do the work?
The person you speak to before anything starts. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
Your brief, and a conversation. After that, access to whatever this work touches, such as your website, your accounts or your enquiry record, and time with the people who handle your enquiries.
What if we are not happy with the work?
Tell us and the plan changes. Everything is reported against the baseline, so a number that is not moving is visible to both sides. The term is in your written scope, and the refund and cancellation policy sets out the rest.

Your next practical step

Tell us what you are trying to grow, and we will read it before we call.

Eight short steps, mostly taps. Skip anything you would rather answer on the call.