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E-waste recycling companies · CRM

Keep every lot, certificate and revision against the client who asked.

A CRM for an e-waste recycler is the single record of clients, lots, quotes, certificates and the next call due. GullySales works on setting up the fields, the stages and the habits so the lot history stays with the client and not with one person's phone.

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Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

A recycling supervisor explains sorted material bales to a visitor

What CRM means

A CRM is the record where every enquiry, call and quote is kept against a customer, replacing separate notebooks, spreadsheets and memory. GullySales sets up or cleans an existing CRM and reports from it by enquiry outcome rather than by activity logged.

Also for e-waste recycling companies

Sales and marketing for e-waste recycling companies, the overview.

Last updated 18 Oct 2026.

For e-waste recycling companies

Where it usually goes wrong, and what we would do.

  • “A lot has a history, and the history is the sale”

    A quote on two hundred laptops goes through grade changes, a revised weight and a pickup date. If those sit in different chats, the person who picks up the thread restarts the conversation.

  • “Repeat disposal depends on remembering the last lot”

    The same office retires equipment again at its next audit. Without the earlier lot, the certificate number and the date stored against the client, the reminder never goes out.

  • “Producer work is a record-keeping job”

    A producer asks what was handled by month and by type. If the records sit in separate sheets, producing a report takes days. A structured entry at the time of each lot makes the answer a filter.

  • “Households do not need a heavy tool”

    A pickup booking has a name, an address, the items and a day. A light sheet or form serves this volume, and forcing it into a corporate pipeline slows the people who do the booking.

What we do

What we deliver for e-waste recycling companies.

Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.

  1. Fields for a lot

    Client, buyer type, items, counts, condition, location, quote, revisions, pickup date and certificate number.

    Result: One row describes one lot from enquiry to certificate.

  2. Stages from enquiry to certificate

    A short list of stages, from first call through quote, revision, pickup, processing and certificate sent.

    Result: Anyone can see where a lot stands.

  3. A separate household booking sheet

    A simple form and sheet for household pickups with items, address, day and status.

    Result: Household pickups do not clutter the corporate list.

  4. Repeat client reminders from the record

    A field for each client's audit or write-off period, with a flag when a reminder is due.

    Result: The reminder list comes from the record.

  5. A producer report layout

    A layout that groups handled material by month and type from the lot entries.

    Result: A producer's request is answered by filtering the record.

How the result is measured

  • Enquiries logged in the CRM
  • Data completeness
  • Reports generated from CRM data

Recorded as a baseline before work starts, so every later report has an honest comparison.

Read the full CRM implementation and customisation page

Who it is for

This is written for these e-waste recycling companies.

  • Authorised dismantlers and recyclers for IT and telecom equipment
  • Collection centres and aggregators feeding larger recyclers
  • Producer responsibility partners for electronics brands
  • Refurbishers and resellers of used laptops and phones
  • Battery and lead acid recyclers
  • Data destruction and IT asset disposal specialists
  • Recyclers of appliances like refrigerators and air conditioners
  • Recyclers serving government offices and institutions

How it works

How the CRM work runs

The work itself, in order. How an engagement starts, from your brief to a written scope, is set out on our method page.

  1. 1

    Map the sales process

    We record how a deal actually moves from enquiry to close in your business today.

  2. 2

    Configure stages and fields

    The CRM's pipeline and fields are built to match that process exactly, not a generic template.

  3. 3

    Set up automations

    Reminders, assignment rules and follow-up triggers are configured so routine steps happen without manual effort.

  4. 4

    Test with real deals

    We run the configuration against actual current deals to catch gaps before the whole team relies on it.

Where this fits

Three pieces of sales work, in this order.

This work sits inside sales management. A target, a review routine and someone who owns the number.

  1. Step 1

    Sales audit

    Find where deals are being lost and what to fix first.

    Start here if you cannot say where orders are lost.

  2. Step 2

    Sales process design

    One written way to sell, from first enquiry to repeat order.

    Start here if every salesperson sells differently.

  3. Step 3 · you are here

    Sales management

    A target, a review routine and someone who owns the number.

    Start here if the team has targets and no routine.

Tell us what you need Your brief is read before we call. Scope, fee and term in writing.

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

Tell us what you need
Which CRM tool should we use?
The one your team will open daily. We set up the fields and stages first and then check them against the tool you already use or can afford, before suggesting a change.
Will the CRM replace our plant records?
No. It holds the sales side: who asked, what was quoted and which certificate went out. Plant weighing, processing and compliance records stay in your own systems.
How much does it cost?
There is no price list, because the work differs by business. The fee is scoped after we have read your brief and spoken to you, and put in writing before anything starts, split into our time, your media spend and production.
How long is the contract?
The term is agreed in writing after we have spoken, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
How soon will we see results?
It depends on the trade, the channel and what is already in place. After we have read your brief and spoken to you, we say what we would expect to move first and how it will be measured against the baseline. Nothing here is guaranteed.
Who will actually do the work?
The person you speak to before anything starts. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
Your brief, and a conversation. After that, access to whatever this work touches, such as your website, your accounts or your enquiry record, and time with the people who handle your enquiries.
What if we are not happy with the work?
Tell us and the plan changes. Everything is reported against the baseline, so a number that is not moving is visible to both sides. The term is in your written scope, and the refund and cancellation policy sets out the rest.

More for e-waste recycling companies

Everything else we would do for you.

Closest to this: leads and follow-up

Also for e-waste recycling companies

Or start from the overview: sales and marketing for e-waste recycling companies.

Your next practical step

Tell us what you are trying to grow, and we will read it before we call.

Eight short steps, mostly taps. Skip anything you would rather answer on the call.

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