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Stationery stores · WhatsApp marketing

Let parents send the kit list on WhatsApp and get a clear answer back.

WhatsApp marketing for a stationery shop is the use of a business number to take lists, confirm stock, share kit bundles and remind past buyers. GullySales works on the setup, the replies and the lists you send to.

Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

Realistic editorial illustration of retailers at work in India

What WhatsApp marketing means

WhatsApp marketing is sending updates, offers and reminders to customers on the app most Indian buyers already check daily. GullySales sets up business WhatsApp, writes the message templates and keeps the list consented and current.

Last updated 18 Oct 2026.

For stationery stores

Where it usually goes wrong, and what we would do.

  • “The list arrives as a photograph”

    Parents photograph the school list and send it. A business number with labels and a shared inbox lets staff read it, mark items and reply, instead of passing a phone around the counter.

  • “A catalogue answers the first question”

    Messages ask whether an item is available. A WhatsApp Business catalogue with kits, art material and print services answers before staff type a word.

  • “Broadcasts work only for people who asked”

    A message to past buyers at the start of the term is welcome. A flood of offers to everyone is blocked. Keeping the list to people who dealt with the shop, and sending little, protects the number.

What we do

What we deliver for stationery stores.

Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.

  1. A WhatsApp Business setup

    Profile, hours, greeting and away message set so the number looks like the shop and answers when closed.

    Result: A parent who messages after hours gets a reply.

  2. A catalogue of kits and services

    Kit bundles, art sets and print services listed with plain names.

    Result: Customers see what you offer without asking.

  3. Labels and saved replies

    Labels for list received, pending, ready and delivered, plus saved replies for common questions.

    Result: Staff can see where every list stands.

  4. A consent-based broadcast list

    A list of past buyers who agreed to hear from you, grouped by parent, school and office.

    Result: You message only people who expect it.

  5. A reopening and exam message plan

    Short messages written for the start of term, projects and exams.

    Result: The right message goes out before each rush.

How the result is measured

  • Messages delivered
  • Reply rate
  • Enquiries from WhatsApp

Recorded as a baseline before work starts, so every later report has an honest comparison.

Who it is for

This is written for these stationery stores.

  • Retail stationery shops near schools and tuition centres
  • College-side stationery and project material stores
  • Art, craft and drawing material shops
  • Print, photocopy and stationery combined shops
  • Office stationery counters serving small offices and clinics
  • School kit and uniform-plus-stationery sellers
  • Stationery shops inside markets and malls
  • Gift stationery and premium pen and diary sellers

How it works

From your first message to the first report.

No open-ended retainer. Every step gives you something in writing.

  1. First

    Your brief

    You tell us what you need in a few short steps: your business, what you want, where enquiries come from and how they are handled.

  2. After the brief

    A conversation and a written scope

    We read it, then talk with whoever handles your enquiries. If you want our help, the scope, the fee and the reporting come in writing, and nothing starts before you have read them.

  3. Before work starts

    Baseline recorded

    The numbers this work is meant to move, such as enquiries, quotations, orders, visits or renewals, written down so every later report has an honest comparison.

  4. After the baseline

    The first fix goes live

    The fix we agreed to start with is put in place and measured against the baseline, whether that is a reply, a follow-up, a page, a listing or the handover between marketing and sales.

  5. As agreed

    Report against the baseline

    What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.

  6. At renewal

    Renew on the numbers

    The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.

How the whatsapp marketing work runs

  1. 1

    Understand current WhatsApp use

    We review how customers currently message you and how consistently, if at all, it is answered.

  2. 2

    Audit common questions

    We identify the questions that come up repeatedly, which decide what should be automated first.

  3. 3

    Set up automation and templates

    An automated first response and quick reply templates are built for the most common needs.

  4. 4

    Connect to the CRM

    Conversations are linked to customer records so context carries over between team members.

  5. 5

    Measure and optimise

    We track response time and conversion, refining automated responses based on what customers actually ask.

Why us

Why owners pick GullySales over an agency.

  • Marketing and sales, as one job

    Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

  • The person on the first call does the work

    No account managers in between. You are never handed to someone you have not met.

  • A baseline before anything starts

    Your numbers are written down on day one, so every later report compares against something honest.

  • The fee in writing, split three ways

    Our time, your media spend and production on separate lines. You always see what goes to us.

  • No guarantees we cannot keep

    The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

  • One office, and we say so

    Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.

Your brief

Tell us what you need, and we will read it before we call.

Eight short steps about your business, what you want and who decides. Most questions are a tap, and you can skip any you would rather answer on the call.

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

Can we send offers to everyone?
Only to people who have dealt with the shop and agreed. Check the platform's current rules on business messaging, and keep messages few.
Do we need the paid API?
Not for a counter shop. The Business app handles lists, replies and a modest broadcast. We suggest more only if volume outgrows it.
How much does it cost?
There is no price list, because the work differs by business. The fee is scoped after we have read your brief and spoken to you, and put in writing before anything starts, split into our time, your media spend and production.
How long is the contract?
The term is agreed in writing after we have spoken, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
How soon will we see results?
It depends on the trade, the channel and what is already in place. After we have read your brief and spoken to you, we say what we would expect to move first and how it will be measured against the baseline. Nothing here is guaranteed.
Who will actually do the work?
The person you speak to before anything starts. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
Your brief, and a conversation. After that, access to whatever this work touches, such as your website, your accounts or your enquiry record, and time with the people who handle your enquiries.
What if we are not happy with the work?
Tell us and the plan changes. Everything is reported against the baseline, so a number that is not moving is visible to both sides. The term is in your written scope, and the refund and cancellation policy sets out the rest.

Your next practical step

Tell us what you are trying to grow, and we will read it before we call.

Eight short steps, mostly taps. Skip anything you would rather answer on the call.