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Game development studios · CRM

Record each pitch, build sent and reply so no publisher is lost between meetings.

A CRM for a game studio records publishers, scouts, brand contacts and testers, with the builds each has seen and what was said. GullySales works on the fields, stages and habits that suit a small team pitching and delivering.

Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

A developer helping a colleague test a virtual reality experience

What CRM means

A CRM is the record where every enquiry, call and quote is kept against a customer, replacing separate notebooks, spreadsheets and memory. GullySales sets up or cleans an existing CRM and reports from it by enquiry outcome rather than by activity logged.

Last updated 22 Oct 2026.

For game development studios

Where it usually goes wrong, and what we would do.

  • “A pitch has a version”

    Publishers see a specific build on a specific date. If the record only says pitched, the next message cannot refer to what changed since.

  • “Client work and own titles run side by side”

    A brand lead and a publisher lead need different stages. A single list mixes them and hides the status of both.

  • “Testers are part of the pipeline”

    Players who test builds are a source of feedback and of the audience a publisher asks about. They need records too, with permission and notes.

  • “Small teams forget who said what”

    A founder who pitched at an event remembers a conversation. A producer who joins later cannot. Notes in a shared record carry the memory.

What we do

What we deliver for game development studios.

Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.

  1. Separate pipelines for publishers and clients

    Two sets of stages, one for publisher deals and one for commissioned work, in one tool.

    Result: Each pipeline shows its own stages.

  2. A build history per contact

    A field that lists each build sent, the date and the reaction.

    Result: Each contact shows the builds they have seen.

  3. A tester list with permission

    A list of testers, how they joined and what feedback they gave.

    Result: A list with permission noted for every person.

  4. A note template after calls

    A short template for what was said, what was asked and the next step.

    Result: Each call leaves a note in the record.

  5. A pipeline review in team meetings

    A short review of contacts without a next step.

    Result: A list of stalled contacts with an owner.

How the result is measured

  • Enquiries logged in the CRM
  • Data completeness
  • Reports generated from CRM data

Recorded as a baseline before work starts, so every later report has an honest comparison.

Who it is for

This is written for these game development studios.

  • Mobile game publishers looking for casual and hyper-casual titles
  • Console and PC publishers scouting indie prototypes
  • Brands and agencies commissioning branded or advergames
  • Edtech and training companies wanting game-based learning
  • Larger studios outsourcing art, porting or co-development
  • Media and film companies wanting a tie-in game
  • Founders building their own title and seeking funding
  • AR and VR clients commissioning experiences for events and showrooms

How it works

How the CRM work runs

The work itself, in order. How an engagement starts, from your brief to a written scope, is set out on our method page.

  1. 1

    Map the sales process

    We record how a deal actually moves from enquiry to close in your business today.

  2. 2

    Configure stages and fields

    The CRM's pipeline and fields are built to match that process exactly, not a generic template.

  3. 3

    Set up automations

    Reminders, assignment rules and follow-up triggers are configured so routine steps happen without manual effort.

  4. 4

    Test with real deals

    We run the configuration against actual current deals to catch gaps before the whole team relies on it.

Where this fits

Three pieces of sales work, in this order.

This work sits inside sales management. A target, a review routine and someone who owns the number.

  1. Step 1

    Sales audit

    Find where deals are being lost and what to fix first.

    Start here if you cannot say where orders are lost.

  2. Step 2

    Sales process design

    One written way to sell, from first enquiry to repeat order.

    Start here if every salesperson sells differently.

  3. Step 3 · you are here

    Sales management

    A target, a review routine and someone who owns the number.

    Start here if the team has targets and no routine.

Tell us what you need Your brief is read before we call. Scope, fee and term in writing.

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

Is a CRM overkill for a small studio?
A sheet is enough at first. Use a CRM once several people pitch or when you want reminders. Whichever you pick, record the build, the reply and the next step every time.
What stages should a publisher pipeline have?
Use plain ones, such as contacted, build sent, build played, call held, term sheet and signed. Rename them if your process differs, but write down what moves a contact on.
Should testers sit in the same CRM?
Keep them in a separate list or view so they do not clutter deal records. Link them to builds so you can see who tested what.
How much does it cost?
There is no price list, because the work differs by business. The fee is scoped after we have read your brief and spoken to you, and put in writing before anything starts, split into our time, your media spend and production.
How long is the contract?
The term is agreed in writing after we have spoken, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
How soon will we see results?
It depends on the trade, the channel and what is already in place. After we have read your brief and spoken to you, we say what we would expect to move first and how it will be measured against the baseline. Nothing here is guaranteed.
Who will actually do the work?
The person you speak to before anything starts. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
Your brief, and a conversation. After that, access to whatever this work touches, such as your website, your accounts or your enquiry record, and time with the people who handle your enquiries.
What if we are not happy with the work?
Tell us and the plan changes. Everything is reported against the baseline, so a number that is not moving is visible to both sides. The term is in your written scope, and the refund and cancellation policy sets out the rest.

Your next practical step

Tell us what you are trying to grow, and we will read it before we call.

Eight short steps, mostly taps. Skip anything you would rather answer on the call.