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Web hosting companies · WhatsApp marketing

Answer the owner who asks about hosting on WhatsApp before they ask someone else.

WhatsApp marketing for a hosting company means using WhatsApp Business for pre-sales questions, setup help and renewal notices with customers who prefer a message to a ticket. GullySales works on the replies, the saved answers and the opt-in habits that keep it useful.

Tell us what you needor call +91 80958 58589

Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

A broadband technician explains a router to a customer

What WhatsApp marketing means

WhatsApp marketing is sending updates, offers and reminders to customers on the app most Indian buyers already check daily. GullySales sets up business WhatsApp, writes the message templates and keeps the list consented and current.

Also for web hosting companies

Sales and marketing for web hosting companies, the overview.

Last updated 18 Oct 2026.

For web hosting companies

Where it usually goes wrong, and what we would do.

  • “The owner messages before they email”

    A shop owner who has just paid a designer sends a short WhatsApp message asking which plan to buy. An unanswered message goes to the next host on the list, which replies the same minute.

  • “Setup help is a message, not a ticket”

    Customers new to websites find a ticket form daunting. A screenshot sent on WhatsApp gets the problem across at once, so a host that accepts it on a business number meets the customer at the point where confusion sets in.

  • “Renewal reminders belong in the channel they read”

    An email notice of renewal sits unopened. A short WhatsApp message with the plan, the date and the price is read the same day, provided the customer agreed to receive it.

  • “Personal numbers leak the relationship”

    When a sales person uses a personal phone, the chat leaves with them. A shared business number with logged conversations keeps the customer with the company.

What we do

What we deliver for web hosting companies.

Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.

  1. A WhatsApp Business setup

    Profile, catalogue of plans and greeting message, written in plain language and tied to a shared number.

    Result: Customers reach a single business number with a clear greeting.

  2. Saved replies for common questions

    Ready answers on plan choice, migration, email setup and domain pointing, in the words your team uses.

    Result: Frequent questions get a consistent answer.

  3. An opt-in routine

    A clear way to ask customers whether they agree to renewal and service messages on WhatsApp, and to record the answer.

    Result: Every message goes to someone who agreed to it.

  4. Renewal and setup message templates

    Short templates for renewal notice, setup check-in and ticket updates, ready for approval under the platform's current rules.

    Result: Your team sends messages from approved wording.

  5. Hand-off to the CRM

    A rule that every sales or renewal chat is logged against the customer record by the person who held it.

    Result: A chat history stays with the account when staff change.

How the result is measured

  • Messages delivered
  • Reply rate
  • Enquiries from WhatsApp

Recorded as a baseline before work starts, so every later report has an honest comparison.

Read the full WhatsApp marketing and automation page

Who it is for

This is written for these web hosting companies.

  • Small shops and clinics with a basic brochure website
  • WordPress and WooCommerce store owners
  • Freelance web designers hosting client sites
  • Web design and digital agencies running reseller accounts
  • Colleges, schools and trusts with a simple site and email
  • Bloggers and content publishers
  • Startups needing a first VPS before moving to the cloud
  • Businesses wanting hosted business email on their own domain

How it works

How the whatsapp marketing work runs

The work itself, in order. How an engagement starts, from your brief to a written scope, is set out on our method page.

  1. 1

    Understand current WhatsApp use

    We review how customers currently message you and how consistently, if at all, it is answered.

  2. 2

    Audit common questions

    We identify the questions that come up repeatedly, which decide what should be automated first.

  3. 3

    Set up automation and templates

    An automated first response and quick reply templates are built for the most common needs.

  4. 4

    Connect to the CRM

    Conversations are linked to customer records so context carries over between team members.

  5. 5

    Measure and optimise

    We track response time and conversion, refining automated responses based on what customers actually ask.

Where this fits

Three pieces of sales work, in this order.

This work sits inside sales process design, at stage 0, foundation. The audit comes before it, and sales management keeps it running.

  1. Step 1

    Sales audit

    Find where deals are being lost and what to fix first.

    Start here if you cannot say where orders are lost.

  2. Step 2 · you are here

    Sales process design

    One written way to sell, from first enquiry to repeat order.

    Start here if every salesperson sells differently.

  3. Step 3

    Sales management

    A target, a review routine and someone who owns the number.

    Start here if the team has targets and no routine.

Tell us what you need Your brief is read before we call. Scope, fee and term in writing.

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

Tell us what you need
Can we send bulk offers on WhatsApp?
Check the platform's current rules before any broadcast, and send only to customers who agreed. We focus on service and renewal messages, which customers expect, rather than mass offers.
Should support run on WhatsApp too?
For simple setup help, yes. For faults that need logs and servers, keep the ticket system and use WhatsApp to confirm receipt and updates, so nothing is lost.
How do we stop WhatsApp chats scattering across staff phones?
Use a shared business number or the business tools that allow several users, and log each chat in the customer record. We set this up with the routine for who answers.
How much does it cost?
There is no price list, because the work differs by business. The fee is scoped after we have read your brief and spoken to you, and put in writing before anything starts, split into our time, your media spend and production.
How long is the contract?
The term is agreed in writing after we have spoken, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
How soon will we see results?
It depends on the trade, the channel and what is already in place. After we have read your brief and spoken to you, we say what we would expect to move first and how it will be measured against the baseline. Nothing here is guaranteed.
Who will actually do the work?
The person you speak to before anything starts. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
Your brief, and a conversation. After that, access to whatever this work touches, such as your website, your accounts or your enquiry record, and time with the people who handle your enquiries.

More for web hosting companies

Everything else we would do for you.

Or start from the overview: sales and marketing for web hosting companies.

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