Your reviews get written in the monsoon, about service nobody gave.

1. Monitoring on Maps, Google and local groups

   Reviews and mentions checked on a routine across the places a homeowner or an association looks, with anything new sent to the person who can act.

   Result: A complaint is answered while it can still be fixed.

2. A written service standard after handover

   What is attended under warranty, how quickly, and what happens in the first monsoon, given to the customer at handover rather than argued about later.

   Result: The customer knows who to call, so they call you.

3. A pre-monsoon service round

   A call or visit to past installations in April and May, checking sills, drainage and sealant before the rain finds them.

   Result: The leak complaint never reaches a review page.

4. A reply routine for a leak complaint

   A short public reply that says somebody is attending, gives a name and number, and leaves the diagnosis for the site rather than the comment box.

   Result: The next reader sees a company that turns up.

5. Review requests at handover and after a service call

   The request made in person when the installation is clean and working, and again after a service visit that went well.

   Result: The review is written while the window is new and quiet.

6. Snag lists closed and signed on projects

   A written snag closure for every builder and architect project, signed off before the crew leaves site and kept on file.

   Result: The next tender is argued from a signed document.

7. A monthly summary of reviews and their causes

   New reviews, the rating, the reply rate and whether complaints were about leaks, hardware or delays, against the starting position.

   Result: You can see whether fabrication or service is the problem.

1. 01 · Day 1

   Free audit call

   45 minutes with whoever handles your enquiries: how they arrive, how fast they are answered, where they are lost.

2. 02 · Within a few working days

   Written, scored report

   Six areas scored, fixes ranked by return and cost. If you want our help, the scope and fee come with it, in writing.

3. 03 · Before work starts

   Baseline recorded

   Enquiries by source, reply time, conversion and cost per order, written down so every later month has an honest comparison.

4. 04 · Month 1

   The first fix goes live

   Usually the cheapest one on the report: reply time, a follow-up sequence or the marketing-to-sales handover.

5. 05 · Every month

   Report against the baseline

   What moved, what did not, and what changes next, in plain words.

6. 06 · Month 3 to 6

   Renew on the numbers

   The term ends and you decide whether to continue from the results. No twelve-month lock.

• Marketing and sales, as one job

  Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

• The person on the first call does the work

  No account managers in between. You are never handed to someone you have not met.

• A baseline before anything starts

  Your numbers are written down on day one, so every monthly report compares against something honest.

• The fee in writing, split three ways

  Our time, your media spend and production on separate lines. You always see what goes to us.

• No lock-in, no guarantees we cannot keep

  Three to six months at a time. We never promise a ranking or a lead count, because nobody controls those.

• One office, and we say so

  Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.