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CRM, lead flow and sales techniques · Sales reporting and dashboards

Read the pipeline for what moved, what slipped and why deals were lost.

Pipeline analytics reads how deal value moved in a month, how many closing dates slipped, how long deals sit in each stage and why they were lost. This page also sets consistent forecast labels and ends in a monthly snapshot. Forecasting methods are covered on other pages.

Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

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In one paragraph

Pipeline analytics reads how deal value moved in a month, how many closing dates slipped, how long deals sit in each stage and why they were lost. This page also sets consistent forecast labels and ends in a monthly snapshot. Forecasting methods are covered on other pages.

A machine-tool dealer in Rajkot opens the month with a pipeline the sales head calls strong. By month end half the deals due to close have new dates, two have gone to a competitor with no reason recorded, and the forecast quoted at the start is nowhere near the result.

The snapshot is a one-page monthly sheet. Opening pipeline value, plus new additions, minus won, minus lost, minus value moved to later months, gives the closing value. Beside it sit the push rate, the average days in each stage, and a table of loss reasons by count and rupee value. The sales head fills it from the CRM and walks the owner through it.

The page does not choose a forecasting method. It sets the plain labels each deal carries, so the same deal means the same thing to every rep. It follows the pipeline stage design and comes before the review pack.

Where this sits

Topic 9 of 13 in crm, lead flow and sales techniques: sales reporting and dashboards. Reports and dashboards that lead to action.

The topic before
CRM setup and data
The topic after
Frictionless selling

If you want this done for you

Know which deals are actually going to close this month, not which ones you hope will.

The work

What this is actually like.

  • “Push rate shows hope, not progress”

    Divide the deals whose close date was moved out by the deals due to close this month. A high figure means the forecast is built on dates nobody believes. Track it each month beside the forecast, and ask reps why the date moved, not just where it moved to.

  • “Time in stage finds the stuck deals”

    Set the longest sensible time for each stage from your own history. A deal sitting at quotation for twice that is a follow-up to make today, not a number to carry forward.

  • “Loss reasons need a fixed list”

    If reps type a free-text reason, you get forty phrasings of price. Pick six reasons, require one on every lost deal, and record the value lost. The ranking by rupees can disagree with the ranking by count.

  • “Keep values free of GST”

    Record every deal value excluding GST, or every one including it, never a mix. Which is right for your books is a question for your CA, but the rule on the sheet must be the same for every rep.

What we do

What you end up with.

The documents this topic produces, what each one is for, and how you know it is finished.

  1. Stage to forecast label map

    Each pipeline stage mapped to one plain label such as committed, likely, open or parked, with the win expectation written beside it.

    Result: Finished when two reps given the same deal choose the same label.

  2. Monthly pipeline snapshot

    Opening value, additions, won, lost, moved, closing value, push rate, days in stage and loss reasons by value, on one page.

    Result: Finished when the closing value reconciles to the CRM figure to the rupee.

  3. Weekly forecast call notes

    For each open deal: the label, the next step and its date, recorded in the call.

    Result: Finished when every deal over the owner's chosen value has a dated next step.

  4. Forecast accuracy line

    At month end, closed revenue entered beside the forecast made at the start.

    Result: Finished when the gap is recorded for three months running.

Why us

Why owners pick GullySales over an agency.

  • Marketing and sales, as one job

    Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

  • The person on the first call does the work

    No account managers in between. You are never handed to someone you have not met.

  • A baseline before anything starts

    Your numbers are written down on day one, so every later report compares against something honest.

  • The fee in writing, split three ways

    Our time, your media spend and production on separate lines. You always see what goes to us.

  • No guarantees we cannot keep

    The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

  • One office, and we say so

    Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.

Your brief

Tell us what you need, and we will read it before we call.

Eight short steps about your business, what you want and who decides. Most questions are a tap, and you can skip any you would rather answer on the call.

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

How is this different from forecasting?
Forecasting is the method that produces a number. This page reads what the pipeline did and sets the labels the method works on. Without consistent labels, any method returns noise.
Our deals are few and large. Does this still apply?
Yes, and the push rate matters more because each slip moves a large share of the month. With very few deals, read them one by one and keep the snapshot as a record.
Who sets the labels?
The sales head proposes, the reps test them on live deals, and the owner signs. Labels the reps did not help set are the ones they ignore.
How much does it cost?
There is no price list, because the work differs by business. The fee is scoped after we have read your brief and spoken to you, and put in writing before anything starts. For sales work it is mostly our time, with production only where scripts, decks or CRM setup need it.
How long is the contract?
The term is agreed in writing after we have spoken, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
How soon will we see results?
Fixes to reply time and follow-up are the quickest to show, because the enquiries already exist. Process, CRM and training changes show as the team uses them. Each one is tracked against the baseline.
Who will actually do the work?
The person you speak to before anything starts. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
To start, last month's enquiries in any format and time with whoever handles them. After that, access to the accounts the work touches, such as the website, Google Business Profile or CRM.
What if we are not happy with the work?
Tell us and the plan changes. Everything is reported against the baseline, so a number that is not moving is visible to both sides. The term is in your written scope, and the refund and cancellation policy sets out the rest.

Your next practical step

Tell us what you are trying to grow, and we will read it before we call.

Eight short steps, mostly taps. Skip anything you would rather answer on the call.