Track quote turnaround and reorder rate, not just total enquiries.

1. Quote turnaround as a tracked number

   The time from enquiry to quote sent recorded for every dealer and export enquiry, not estimated after the fact.

   Result: You know exactly how fast your team actually responds.

2. Repeat order rate by account

   A calculation of how often each dealer reorders, built from your existing order records rather than a new system.

   Result: A small, frequent account is recognised as valuable, not overlooked for a bigger one-off order.

3. Sample-to-order conversion for exports

   A tracked measure of how many export samples sent turn into a confirmed order.

   Result: You can see whether the export pipeline is genuinely moving or stuck at sample stage.

4. Enquiry source and category breakdown

   Enquiries counted by part category and by the channel they arrived on, marketplace, search, trade show or referral.

   Result: You know which part category and channel are worth more attention.

5. Metrics report against the baseline

   All of the above reported together against the baseline recorded at the audit, in one document.

   Result: The numbers are reviewed against a fixed starting point, not against memory.

1. 01 · Day 1

   Free audit call

   90 minutes with whoever handles your enquiries: how they arrive, how fast they are answered, where they are lost.

2. 02 · After the call

   Written, scored report

   Six areas scored, fixes ranked by return and cost. If you want our help, the scope, the fee and the reporting come with it, in writing.

3. 03 · Before work starts

   Baseline recorded

   Enquiries by source, reply time, conversion and cost per order, written down so every later month has an honest comparison.

4. 04 · Month 1

   The first fix goes live

   Usually the cheapest one on the report: reply time, a follow-up sequence or the marketing-to-sales handover.

5. 05 · As agreed

   Report against the baseline

   What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.

6. 06 · At the end of the term

   Renew on the numbers

   The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.

• Marketing and sales, as one job

  Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

• The person on the first call does the work

  No account managers in between. You are never handed to someone you have not met.

• A baseline before anything starts

  Your numbers are written down on day one, so every later report compares against something honest.

• The fee in writing, split three ways

  Our time, your media spend and production on separate lines. You always see what goes to us.

• No guarantees we cannot keep

  The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

• One office, and we say so

  Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.