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Authorised car service centres · Lead generation

Fill the bays with owners who want paid service, repair and packages from your workshop.

Lead generation for an authorised service centre means finding the owners of your brand who need work done and have not yet booked it. That includes new buyers from your showroom, owners who drifted to a garage, and insurance repair referrals. GullySales sets up the sources, the enquiry capture and the record that shows which source sent which car.

Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

Realistic editorial illustration of auto repair shops at work in India

What lead generation means

Lead generation is the combined work of every channel that brings in a new enquiry, whether from search, adverts, referrals or a stall at an exhibition. GullySales runs these channels together and reports the number of enquiries each one produced, not the activity behind it.

Last updated 18 Oct 2026.

For authorised car service centres

Where it usually goes wrong, and what we would do.

  • “The showroom already holds your best leads”

    Every car your showroom delivered is a future service visit. The delivery register carries the model, the date and the owner's number, yet the workshop works from job cards alone. Cars that never came for a first service sit unseen in the register while the advisor waits for walk-ins.

  • “An enquiry for a paid service is a different lead from a warranty visit”

    An owner asking about a first paid service is comparing you with a neighbourhood garage. An owner whose car is under warranty is mostly asking for a slot. The two need different replies, and one enquiry form for both loses the difference.

  • “Accident repair leads come from people, not search”

    After a collision the owner asks the insurance agent, the surveyor or a family member where to go. The workshop that is named in that moment gets the car. Search alone misses that owner in time, so the referral route needs its own effort.

  • “A lead that is not logged is gone by the next shift”

    A call taken at the counter, a message on the workshop number and a walk-in enquiry land in three places. Without one list, a package enquiry is forgotten once the advisor's queue grows.

What we do

What we deliver for authorised car service centres.

Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.

  1. Source map for the workshop

    A list of every place a service enquiry can start, from showroom handover to insurance desks, with the person responsible for each.

    Result: Each source has a named owner and a place to record what arrived.

  2. Registers matched to visits

    The delivery register compared with job cards to show cars that never came for a first service or stopped visiting.

    Result: A list of cars due or lapsed, sorted by model and age.

  3. Enquiry capture for the front desk

    One short form and a shared sheet for calls, messages and walk-ins, with fields for the model, the need and the preferred slot.

    Result: The advisor can see every open enquiry in one place.

  4. Landing pages by job

    Separate pages for paid service, extended warranty, accident repair and pick-up and drop, each written inside your manufacturer's brand rules.

    Result: Each page names the brand, the location and what the centre handles.

  5. Source tally for the manager

    A simple count of enquiries by source and by outcome, kept beside booked and completed jobs.

    Result: The manager can name the sources that filled the bays.

How the result is measured

  • Enquiries generated
  • Cost per enquiry
  • Enquiries by source

Recorded as a baseline before work starts, so every later report has an honest comparison.

Who it is for

This is written for these authorised car service centres.

  • Passenger car dealership workshops
  • Premium and luxury car service centres
  • SUV and MPV brand service centres
  • Dealer groups with several service outlets
  • Authorised bodyshops attached to a dealership
  • Authorised workshops serving cab and corporate fleets
  • Service centres for electric and hybrid models of a brand
  • Authorised workshops for older, post-warranty cars

How it works

How the lead generation work runs

The work itself, in order. How an engagement starts, from your brief to a written scope, is set out on our method page.

  1. 1

    Understand your capacity

    We agree how many enquiries your sales team can actually handle well, so the system is not built to overwhelm it.

  2. 2

    Audit current sources

    We check what already brings in enquiries today, even informally, before adding anything new.

  3. 3

    Strategise the channel mix

    Content, search and paid channels are chosen based on where your buyers already look.

  4. 4

    Implement capture and follow-up

    Pages, forms and a follow-up process are built and connected end to end.

  5. 5

    Measure and optimise

    We track enquiry volume and quality and adjust the channel mix to match.

Where this fits

Three pieces of sales work, in this order.

This work sits inside sales process design, at stage 1, prospecting and lead generation. The audit comes before it, and sales management keeps it running.

  1. Step 1

    Sales audit

    Find where deals are being lost and what to fix first.

    Start here if you cannot say where orders are lost.

  2. Step 2 · you are here

    Sales process design

    One written way to sell, from first enquiry to repeat order.

    Start here if every salesperson sells differently.

  3. Step 3

    Sales management

    A target, a review routine and someone who owns the number.

    Start here if the team has targets and no routine.

Tell us what you need Your brief is read before we call. Scope, fee and term in writing.

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

Can you generate leads for cars we did not sell?
Yes, where the brand and your territory permit it. Owners of the same brand who bought elsewhere search for a nearby authorised centre. We build the pages and profile that answer that search, within your manufacturer's rules.
How do we avoid enquiries for work we do not do?
By stating on each page what the centre handles and for which models. A clear page filters out the wrong enquiries before the phone rings, and the form asks for the model first.
Do paid ads belong in this?
Once the free sources are in order. Your manufacturer controls claims and offers, so we ask for the guidelines first and check the platform's current rules before any advert is written.
How much does it cost?
There is no price list, because the work differs by business. The fee is scoped after we have read your brief and spoken to you, and put in writing before anything starts, split into our time, your media spend and production.
How long is the contract?
The term is agreed in writing after we have spoken, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
How soon will we see results?
It depends on the trade, the channel and what is already in place. After we have read your brief and spoken to you, we say what we would expect to move first and how it will be measured against the baseline. Nothing here is guaranteed.
Who will actually do the work?
The person you speak to before anything starts. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
Your brief, and a conversation. After that, access to whatever this work touches, such as your website, your accounts or your enquiry record, and time with the people who handle your enquiries.
What if we are not happy with the work?
Tell us and the plan changes. Everything is reported against the baseline, so a number that is not moving is visible to both sides. The term is in your written scope, and the refund and cancellation policy sets out the rest.

Your next practical step

Tell us what you are trying to grow, and we will read it before we call.

Eight short steps, mostly taps. Skip anything you would rather answer on the call.