Authorised car service centres · Social media
Stay in the owner's feed between visits so the next service comes back to you.
Social media marketing for a service centre means showing owners the workshop, the people and the jobs between their visits. GullySales plans the posts, the replies and the approvals, and keeps every post inside your manufacturer's brand guidelines.
Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

What social media means
Social media is the ongoing posting your business does on platforms such as Instagram, Facebook and LinkedIn to stay visible to customers and prospects between purchases. GullySales plans a posting calendar, writes captions and designs the images so the page looks active and answers what a visitor would ask.
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Sales and marketing for authorised car service centres, the overview.
Last updated 18 Oct 2026.
For authorised car service centres
Where it usually goes wrong, and what we would do.
“The owner sees you only at visits, so each post carries weight”
An owner visits a few times a year. Between visits the workshop is invisible unless it appears in a feed. A short post showing a bay at work or a reminder for the season keeps the name familiar.
“Brand guidelines decide what a dealer may post”
Manufacturers supply approved creatives and restrict offers, logos and claims on dealer pages. A post that ignores this is removed, so the plan begins with the manual and the approval route.
“Showing the work builds trust that a discount cannot”
A photo of a technician explaining a worn part to an owner, shared with the owner's consent, tells a buyer how the estimate is handled. Staff faces and genuine parts shown plainly beat a crowded offer poster.
“Comments and messages are service requests”
An owner asks about a slot or a charge in a comment. A reply that moves the question to the booking number, and records it, turns a comment into a job.
What we do
What we deliver for authorised car service centres.
Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.
Post plan around the service calendar
A plan for posts tied to the monsoon, festival travel, free service endings and new model features.
Result: A plan listing each post, its purpose and its approver.
Approved templates
Post layouts made from the manufacturer's assets, with space for your workshop's name, address and booking route.
Result: The front desk can fill a template without a designer.
Workshop story posts
Short posts that show advisors, technicians and the genuine-parts counter, shared with the staff's agreement.
Result: Owners can recognise the faces they will meet.
Reply and escalation guide
Wording for common comments and a rule for moving a complaint to the service manager.
Result: Each comment has an owner and a next step.
Platform choice
A short note on which platforms suit your owners and your staff time, with rules checked against each platform's current terms.
Result: A written choice of platforms and the reason for each.
How the result is measured
- Posts published
- Engagement rate
- Enquiries from social profiles
Recorded as a baseline before work starts, so every later report has an honest comparison.
Who it is for
This is written for these authorised car service centres.
- Passenger car dealership workshops
- Premium and luxury car service centres
- SUV and MPV brand service centres
- Dealer groups with several service outlets
- Authorised bodyshops attached to a dealership
- Authorised workshops serving cab and corporate fleets
- Service centres for electric and hybrid models of a brand
- Authorised workshops for older, post-warranty cars
How it works
How the social media work runs
The work itself, in order. How an engagement starts, from your brief to a written scope, is set out on our method page.
- 1
Understand your audience and platforms
We identify which platforms your specific buyers actually use and what kind of content they respond to.
- 2
Audit current presence
We review existing pages, past content performance and any gaps in consistency.
- 3
Build the content calendar
A plan is created, balancing genuine value with occasional direct offers.
- 4
Implement and post
Content is created and published consistently on the agreed schedule.
- 5
Measure and optimise
We track enquiries alongside engagement and adjust the content mix based on what actually performs.
Where this fits
Three pieces of sales work, in this order.
This work sits inside sales process design, at stage 0, foundation. The audit comes before it, and sales management keeps it running.
Step 1
Sales audit
Find where deals are being lost and what to fix first.
Start here if you cannot say where orders are lost.
Step 2 · you are here
Sales process design
One written way to sell, from first enquiry to repeat order.
Start here if every salesperson sells differently.
Step 3
Sales management
A target, a review routine and someone who owns the number.
Start here if the team has targets and no routine.
FAQ
Questions owners ask before they call.
Not here? More answers, or ask on WhatsApp.
Should we boost posts?
Who in the workshop should post?
Can we show customer cars?
How much does it cost?
How long is the contract?
How soon will we see results?
Who will actually do the work?
What do you need from us?
What if we are not happy with the work?
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Or start from the overview: sales and marketing for authorised car service centres.
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