Your reviews get written about the repair, not about the sale.

1. A review ask after every sale and every repair

   A short request at handover with a direct link, used for retail sales, repairs and bulk deliveries rather than only after a good week.

   Result: New reviews arrive steadily instead of in bursts.

2. Service status updates while a machine is away

   A message when the machine goes to the brand, when the part is approved and when it comes back, sent without the customer having to ring.

   Result: A long repair stops turning into a bad review.

3. Reply drafts for the complaints that repeat

   Answers ready for warranty delays, refurbished stock questions, price disputes and data loss, written once and approved by the owner.

   Result: Nobody replies angrily on a Sunday night.

4. A written grade and warranty note for used stock

   A one-page handover for every refurbished machine stating the grade, what was replaced, the warranty period and what it excludes.

   Result: The mis-selling claim has paperwork against it.

5. Review requests to business customers

   A separate ask to the office or school after a bulk order is delivered and installed, aimed at the person who signed off on it.

   Result: The next office buyer reads the review that matters.

6. A monthly note on ratings and complaints

   New reviews, replies sent and any complaint that appeared more than once, measured against the rating when work began.

   Result: The problem behind the reviews gets dealt with.

1. 01 · Day 1

   Free audit call

   45 minutes with whoever handles your enquiries: how they arrive, how fast they are answered, where they are lost.

2. 02 · Within a few working days

   Written, scored report

   Six areas scored, fixes ranked by return and cost. If you want our help, the scope and fee come with it, in writing.

3. 03 · Before work starts

   Baseline recorded

   Enquiries by source, reply time, conversion and cost per order, written down so every later month has an honest comparison.

4. 04 · Month 1

   The first fix goes live

   Usually the cheapest one on the report: reply time, a follow-up sequence or the marketing-to-sales handover.

5. 05 · Every month

   Report against the baseline

   What moved, what did not, and what changes next, in plain words.

6. 06 · Month 3 to 6

   Renew on the numbers

   The term ends and you decide whether to continue from the results. No twelve-month lock.

• Marketing and sales, as one job

  Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

• The person on the first call does the work

  No account managers in between. You are never handed to someone you have not met.

• A baseline before anything starts

  Your numbers are written down on day one, so every monthly report compares against something honest.

• The fee in writing, split three ways

  Our time, your media spend and production on separate lines. You always see what goes to us.

• No lock-in, no guarantees we cannot keep

  Three to six months at a time. We never promise a ranking or a lead count, because nobody controls those.

• One office, and we say so

  Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.