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E-commerce · Laboratory & Scientific Supplies

The pipette tips ran out on Thursday and the technician is waiting for the carton.

Lab consumables are the part of the lab that never stops being used. A technician runs through tips, tubes and plates every day, and the store officer has a minimum quantity below which work stops. The supplier who is out of stock on a Thursday is remembered on Friday.

A 90-minute audit call and a written, scored report. Turnaround, reporting and term are agreed in writing after the audit.

In one paragraph

Lab consumables e-commerce is the selling of pipette tips, sample tubes, petri dishes, filter papers, syringe filters, vials, swabs and similar single-use items to diagnostic labs, research groups and quality labs. GullySales builds the pages found by item, fit and pack, and sets up the standing order that turns a first carton into a supply.

This is a business of small, repeated orders, and of fit. A tip must fit a specific pipette. A vial must fit an autosampler tray. A buyer who finds a close match on a page will order it, and one who finds a vague one will ring first.

Last updated 7 Oct 2026. Product, labelling and advertising rules for laboratory & scientific supplies differ by product and change. We describe them in general terms, so check the current position with your own adviser or the regulator before you publish a claim.

Who it is for

This is written for you if you sell lab consumables online.

  • Suppliers of pipette tips, microtubes, centrifuge tubes and racks in cartons and bulk
  • Sellers of petri dishes, culture bottles, swabs and sterile disposables
  • Dealers for filter papers, membranes, syringe filters and chromatography vials
  • Suppliers who bundle consumables for a diagnostic or research lab on a standing order

Not for

It is not the right fit if.

  • Sellers who list sterile or certified items with no document from the maker. Buyers will not use them in a procedure.
  • A supplier with no stock and an uncertain import route. A lab that runs out will not wait for a shipment.

How buyers choose

What decides the sale of lab consumables.

  1. Fit for the instrument

    A tip is bought for a pipette make and model, a vial for an autosampler, a tube for a rotor. Buyers search by the make they hold, and a compatibility list makes your page the one they open.

  2. Pack size, material and finish

    Polypropylene or glass, graduated or not, filtered or unfiltered, racked or loose, bags or boxes. Each choice changes the price per piece, and buyers compare on the piece.

  3. Sterility and documents

    For sterile products, buyers ask for the maker's statement and batch details. The page should show what is supplied and make no claim beyond the maker's.

  4. Price per piece and the carton

    A lab calculates cost per use. A carton of tips at a lower rate that jams in the pipette is not cheaper. Buyers ask for a sample before changing.

Where sales are lost

What usually goes wrong when you sell lab consumables online.

In the words sellers use on the first call.

  • “Labs order the same tips from three suppliers and switch on price”

    A standing arrangement, with a named lab's items and a price valid for a stated period, lets you hold the account without a new quotation each time.

  • “We list the item and the buyer cannot tell if it fits”

    A page that does not say which pipette or instrument it suits creates a phone call. A fit table by make takes the question away.

  • “A lab's store officer orders and the lab head decides”

    Two people hold the account. A page for the store officer, with item numbers and a reorder form, and a call to the lab head about the trial of a new item, serves both.

  • “Small buyers want ten boxes and our minimum is a hundred”

    A single clinic lab cannot take a bulk carton. A small-pack route, priced honestly, brings them in without lowering your bulk rate.

What we do

What you get for lab consumables.

Each deliverable and what it is there to change.

  1. A fit-by-instrument table

    Each consumable against the pipettes, rotors and autosamplers it suits, as the maker states. A buyer finds the right item without a call.

  2. A list-based reorder page

    A lab pastes item numbers and quantities and sends them. It is faster than the phone and your desk receives a clean list.

  3. A standing-order sheet per lab

    Items, usual quantities, price validity and next expected order, so the store officer and you work from the same page.

  4. A trial and feedback record

    Which lab tried which new item, what they said and the date of the call. It tells you which trials are converting.

How the result is measured

  • Qualified enquiries
  • Quotation requests
  • Trial packs requested
  • Follow-up on each quotation
  • Orders won
  • Repeat orders by lab

Recorded as a baseline before work starts, so every later report has an honest comparison.

How it works

From your first message to the first report.

No open-ended retainer. Every step gives you something in writing.

  1. First

    Free audit call

    90 minutes with whoever handles your enquiries: how they arrive, how fast they are answered, where they are lost.

  2. After the call

    Written, scored report

    Six areas scored, fixes ranked by return and cost. If you want our help, the scope, the fee and the reporting come with it, in writing.

  3. Before work starts

    Baseline recorded

    Enquiries by source, reply time, conversion and cost per order, written down so every later report has an honest comparison.

  4. After the baseline

    The first fix goes live

    Usually the cheapest one on the report: reply time, a follow-up sequence or the marketing-to-sales handover.

  5. As agreed

    Report against the baseline

    What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.

  6. At renewal

    Renew on the numbers

    The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.

What we need from you

What to have ready before the audit call.

None of it has to be tidy. We read what you have.

  • Your item list with numbers, volumes, materials and pack sizes
  • The pipette and instrument makes each item is meant to fit, from the maker
  • The maker's statements and documents for sterile items
  • A list of current labs with what each reorders
  • Your stock position on the fastest-moving items

Selling in India and abroad

Selling lab consumables beyond your own market.

Where you sell decides sizes, units, seasons and returns. We work from Bengaluru and have no overseas office, so for a new country we start from your own sales and the platforms you already use.

  1. Fit and standards for another market

    A buyer abroad uses different pipette and instrument makes. State which makes your items fit, in their terms, and list only those you can supply.

  2. Light, cheap and bulky

    Plastic consumables are light but take volume, so freight shapes the price. Your forwarder confirms whether export pays before a page invites foreign orders.

FAQ

Questions about selling lab consumables online.

Not here? More answers, or ask on WhatsApp.

How do I get a lab to switch from its current tips or tubes?
Send a trial pack to the lab head, ask for feedback on fit and performance, and call after they have used it. Labs will not change on price alone, because a bad tip costs a run.
Do labs buy consumables through a cart?
Small ones do. Larger labs send a list for a quotation and place a purchase order. A page that supports both, with a list form for the bigger lab, covers the buyers you meet.
Can I say my items are sterile or certified?
Only as the maker states it, with the document on hand. Do not add your own claim. If the buyer needs a certificate, supply the maker's.
How much does it cost?
There is no price list, because the work differs by business. The fee is scoped in the free audit and put in writing before anything starts, split into our time, your media spend and production.
How long is the contract?
The term is agreed in writing after the audit, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
How soon will we see results?
Fixes to reply time, follow-up and your Google Business Profile are the quickest to show, because the enquiries already exist. Ads can follow soon after follow-up is in place. SEO and content take longer. How long each takes depends on your business, and the audit tells you which applies to you. Nothing here is guaranteed.
Who will actually do the work?
The person you meet on the audit call. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
For the audit, last month's enquiries in any format and 90 minutes with whoever handles them. After that, access to the accounts the work touches, such as the website, Google Business Profile or CRM, and time for the review meetings.
What if we are not happy with the work?
Tell us and the plan changes. Everything is reported against the baseline, so a number that is not moving is visible to both sides. The term is in your written scope, and the refund and cancellation policy sets out the rest.

More in Laboratory & Scientific Supplies

Sellers of lab consumables also need

Also selling from a shop, a workshop or a warehouse? See the page for laboratory and scientific equipment suppliers.

This page is part of the e-commerce section. The D2C brands page covers the arithmetic of acquisition cost and the second order for any brand.

Why us

Why owners pick GullySales over an agency.

  • Marketing and sales, as one job

    Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

  • The person on the first call does the work

    No account managers in between. You are never handed to someone you have not met.

  • A baseline before anything starts

    Your numbers are written down on day one, so every later report compares against something honest.

  • The fee in writing, split three ways

    Our time, your media spend and production on separate lines. You always see what goes to us.

  • No guarantees we cannot keep

    The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

  • One office, and we say so

    Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.

Engagement options

Ways to work with us.

Pick the size of commitment that fits. Every option starts with the free audit.

  1. Option 1

    The audit on its own

    A 90-minute call and a written, scored report. It says honestly whether you need outside help, and many fixes are ones your own team can make.

  2. Option 2

    One fix, scoped

    Start with the fix the audit ranks first, such as reply time or follow-up. The fee is in writing before anything starts.

  3. Option 3

    An ongoing programme

    We run the work, report against the baseline, and you renew on the numbers. The term and the reporting are agreed in writing first.

  4. Option 4

    Guidance for your own team or agency

    We plan, brief and check the work of your in-house team or current agency, instead of replacing them.

The offer

Start with a free audit of how your lab consumables sell.

It is useful on its own, whether or not you hire us.

What you receive

  • A 90-minute call with the person who will do the work
  • A written, scored report on the six places orders leak
  • Every fix ranked by what it returns and what it costs
  • The one thing to do first, and why
  • An honest line on whether you need outside help at all
  • If you do, the scope and the fee in writing

No invoice. No obligation. No sales script.

How the audit scores you: the Order Leak Framework

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Your next practical step

Get a free audit of how you sell, and a scored report of where the work is.

90 minutes. A written, scored report. No invoice and no obligation.