Skip to content

Orthopaedic equipment suppliers · Healthcare

Be the shop an orthopaedic clinic sends patients to for the brace they need.

A knee replacement patient in Dharwad is discharged with the surgeon's note: walker, knee brace and a raised toilet seat.

Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

Orthopaedic hospitals and clinics: show a real physical business scene illustrating Fracture clinic and casualty record. Register trauma cases with the injury, X-ray orders, the plaster or splint applied and the decision to treat or admit, all on the patient’s record.

In one paragraph

An orthopaedic equipment supplier sells braces, supports, walkers, crutches, traction sets, wheelchairs and rehabilitation aids to patients, clinics, physiotherapists and hospitals. Marketing makes you the shop they are sent to. Sales is the right fit, the demonstration and the follow-up when a product does not suit. GullySales builds the referral routine and the product pages behind both.

The family has an afternoon to find all three, and the first surgical shop they reach has a walker without height adjustment and no one to explain the brace. The shop that understands the discharge note and fits the product is the one that can sell all three.

This trade lives on referrals from orthopaedic surgeons, physiotherapists and hospital discharge desks. A patient does not compare ten websites. They follow the name they are given and then check it on Google Maps. Suppliers who are not on that referral list lose the order, however good the stock.

Last updated 18 Oct 2026. Rules for this trade differ by state and professional body, and they change. We describe restrictions in general terms, so check the current position with your own council or adviser before you publish anything.

How buyers decide

How orthopaedic equipment suppliers are chosen.

Patients and families start with the doctor's or physiotherapist's advice, then pick a shop that has the item in stock, can fit it and is nearby. The conversation is about size, comfort and price, and about whether the shop will take it back or replace it if it does not fit.

Clinics and physiotherapy centres buy in bulk or on a standing order. They look at supply reliability, product range and whether the supplier will stock what their patients are asked to buy. Hospitals buy mobility aids and rehabilitation equipment through purchase teams and ask for a trial or a demonstration.

Rules on medical devices and on any item that requires a prescription differ and change, so each product claim should be checked against manufacturer information and your own adviser. Pages describe the item and how to choose it, without promising a medical outcome.

The problem

What usually goes wrong for orthopaedic equipment suppliers.

What owners tell us on the first call, in their words.

  • “Patients buy from the shop closest to the hospital, not from us”

    The discharge desk names one or two shops, and we are not among them.

  • “Customers come with a prescription note we cannot match to stock”

    The doctor's note lists items by clinical name, and our team spends time working out what it means.

  • “People buy the wrong size or fit and bring it back”

    There is no one to measure or explain, and returns cost margin and goodwill.

  • “Our online presence is a catalogue with prices”

    Someone searching for a post-operative knee brace or a folding walker for an elderly parent finds nothing that helps them choose.

  • “Physiotherapists recommend products but we never speak to them”

    They send patients to whichever shop they know, and we have no routine to introduce ourselves.

  • “Rentals and sales are handled in different notebooks”

    We cannot see who rented a wheelchair or traction set, when it is due back or whether they want to buy.

What we do

What we do for orthopaedic equipment suppliers.

Everything included for orthopaedic equipment suppliers.

  1. Product choice pages

    Plain-language pages for knee braces, back supports, walkers, crutches and wheelchairs, explaining how to choose a size, what to ask and when to speak to the doctor. No claim of treatment or recovery is made.

  2. A clinic and physiotherapist referral pack

    A one-page document listing the range you stock, the fitting you offer, delivery to the home and how patients can contact you.

  3. Discharge desk introduction

    A short introduction for hospital discharge coordinators, listing the items you keep in stock after joint replacement and fracture surgery.

  4. Fit and return script

    Wording for the counter and the phone on measuring, explaining and handling an exchange.

  5. Rental and sales record

    One list of every rental and sale, with return dates and a reminder call for rentals, kept simple enough for the counter staff.

  6. Google Business Profile and reviews

    A complete listing with the range, opening hours and a routine for asking happy customers to review the shop, with nothing about any doctor or treatment in the request.

How the result is measured

  • Walk-ins and calls by source
  • Referrals received from surgeons and physiotherapists
  • Baskets with more than one item
  • Exchanges and returns
  • Rentals converted to purchases
  • Reviews added on the Maps profile

Recorded as a baseline before work starts, so every later report has an honest comparison.

Worth a page and a campaign of their own

Referrals from surgeons and physiotherapists · Discharge desk relationships · Product choice pages for patients · Fitting and size guidance · Rental and purchase records · Clinic and physiotherapy centre supply · Local search and Maps visibility · Reviews from patients and families

Priority campaigns

Campaigns for what orthopaedic equipment suppliers most want to sell.

Each one planned around when your buyers decide, and measured against the baseline.

  • Post-surgery basket campaign

    Content and search ads for joint replacement and fracture discharge needs, offering a checked list of items and delivery to the home.

  • Physiotherapy centre introduction campaign

    A visit and a pack for physiotherapy centres in your area, listing the items their patients are told to buy that you stock. Nothing is offered in return for recommending you.

  • Senior citizen mobility campaign

    Meta and WhatsApp content aimed at adult children living away from parents, on walkers, bathroom supports and wheelchairs, with delivery to the parent's city.

  • Rental to purchase follow-up

    A call or message to customers who have rented for a long period, with the purchase option and a trade-in on the rental charge only if you offer one.

Beyond search

Where we reach buyers of orthopaedic equipment suppliers, beyond Google.

Search matters, but it is rarely the only way this industry's buyers find a supplier.

  • Orthopaedic surgeons

    The surgeon writes the discharge note that names walker, brace and seat. A short introduction tells the clinic which of those items you keep in stock and who fits them.

  • Physiotherapists and rehabilitation centres

    A pack and a visit script for physiotherapy and rehabilitation centres, since the therapist is the one who names a brand to the patient.

  • Hospital discharge desks

    The coordinator hands the family a shop name on discharge day, and the ward nursing supervisor adds another. Both need your address and number on a single sheet.

  • Elderly care and home nursing agencies

    A supply note for agencies that set up a bed, a commode and a walker when a patient comes home.

Who it is for

This is written for these orthopaedic equipment suppliers.

  • Orthopaedic and surgical goods shops in hospital areas
  • Suppliers of braces, belts and supports to patients and clinics
  • Mobility aid suppliers selling walkers, crutches and wheelchairs
  • Home care and rental suppliers for hospital beds and traction sets
  • Rehabilitation equipment suppliers for physiotherapy centres
  • Distributors of orthopaedic aids to chemists and surgical stores
  • Suppliers who tie up with orthopaedic clinics and hospital discharge desks
  • Online sellers of orthopaedic supports with local delivery

Not for

It is not the right fit if.

  • You want a guaranteed Google ranking or a guaranteed number of leads. Nobody honest can promise either.
  • You need enquiries by next week and have nobody to answer them.
  • You want posts and reach reported, not enquiries and orders.

How it works

From your first message to the first report.

No open-ended retainer. Every step gives you something in writing.

  1. First

    Your brief

    You tell us what you need in a few short steps: your business, what you want, where enquiries come from and how they are handled.

  2. After the brief

    A conversation and a written scope

    We read it, then talk with whoever handles your enquiries. If you want our help, the scope, the fee and the reporting come in writing, and nothing starts before you have read them.

  3. Before work starts

    Baseline recorded

    The numbers this work is meant to move, such as enquiries, quotations, orders, visits or renewals, written down so every later report has an honest comparison.

  4. After the baseline

    The first fix goes live

    The fix we agreed to start with is put in place and measured against the baseline, whether that is a reply, a follow-up, a page, a listing or the handover between marketing and sales.

  5. As agreed

    Report against the baseline

    What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.

  6. At renewal

    Renew on the numbers

    The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.

How the work runs for orthopaedic equipment suppliers

  1. 1

    Ask the last fifty customers who sent them

    Note each answer, then compare the list with what a family searches for when a discharge note is in hand.

  2. 2

    Fix the counter and the record

    Sales and rentals go into one simple record, and the counter gets a script for fitting, exchanges and return calls.

  3. 3

    Build the pages and profile

    Choice pages for each product group and a complete Maps profile come next, with wording checked against manufacturer information.

  4. 4

    Reach the referrers

    Surgeons, physiotherapists and discharge desks each get their own introduction and call script.

  5. 5

    Grow the repeat base

    A rental that runs long becomes a purchase conversation, and a family that was fitted well becomes the next referral.

Proof

What happened when owners fixed this.

Real clients, the work we did, and the result as it was recorded. Where no number was recorded, none is claimed.

All case studies
  • Chord Road Hospital

    Situation
    Patients who knew the hospital trusted it. Patients who searched for a department or a treatment in the area did not find it.
    What we did
    • Website rebuilt around patient needs
    • Search visibility
    • Social media on a schedule
    • Review management
    Result
    • Organic traffic increased 60% within six months
    • Online appointment bookings increased 40%
    • Social following grew 45%, and engagement on it rose 70%
    Read the case study
  • Nanda Arthritis and Rheumatology Center

    Situation
    There was no website, so a patient looking for a rheumatologist had no way to learn about the centre. Enquiries were few, and the ones that arrived came by word of mouth.
    What we did
    • A website for patients
    • Search work
    • Google Business and reviews
    • Lead capture and advertising
    Result
    No numbers were recorded for this engagement. The work is described in full in the case study.
    Read the case study

Also worked with

Curtain Label · Difesa Security Services · Felicity Inn · Hands On CSR · Implevista · Kambar Group · Kalessi · Kerur Pain Clinic · LL Trust · Lucky Deals · Natural Gases · NavaShakthi Souhardha · NewCom Logistics · Proton Technical Services · SB Engineering · Shakthi Foundation · Shakthi Group · Urbanest · Insyde Studio · Venkateshwara Laser Tech · Vivara Studios

Why us

Why owners pick GullySales over an agency.

  • Marketing and sales, as one job

    Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

  • The person on the first call does the work

    No account managers in between. You are never handed to someone you have not met.

  • A baseline before anything starts

    Your numbers are written down on day one, so every later report compares against something honest.

  • The fee in writing, split three ways

    Our time, your media spend and production on separate lines. You always see what goes to us.

  • No guarantees we cannot keep

    The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

  • One office, and we say so

    Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.

Engagement options

Ways to work with us.

Pick the size of commitment that fits. Every option starts with your brief and a conversation.

  1. Option 1

    The conversation on its own

    A call after you send your brief. It says honestly whether you need outside help, and many fixes are ones your own team can make.

  2. Option 2

    One fix, scoped

    Start with the fix that matters most, such as reply time or follow-up. The fee is in writing before anything starts.

  3. Option 3

    An ongoing programme

    We run the work, report against the baseline, and you renew on the numbers. The term and the reporting are agreed in writing first.

  4. Option 4

    Guidance for your own team or agency

    We plan, brief and check the work of your in-house team or current agency, instead of replacing them.

Your brief

Tell us what you need, and we will read it before we call.

Eight short steps about your business, what you want and who decides. Most questions are a tap, and you can skip any you would rather answer on the call.

FAQ

Questions orthopaedic equipment suppliers ask before they call.

Not here? More answers, or ask on WhatsApp.

Can you help us get referrals from doctors?
We prepare a professional introduction and a visit routine. Doctors choose whom to recommend, and we do not offer anything in return for referrals.
Will you write about which brace treats which problem?
No. We describe what an item is and how to choose a size, and we send people to their doctor or physiotherapist for advice about their condition.
Can you help us sell online?
Yes, with product pages and local delivery in the areas you can serve. Fit and size guidance matters more here than discounts.
How do you handle rentals?
With a single record of every rental and a reminder before the return date. It lets you see which rentals could be converted into a sale.
Are you the same as an orthotics and prosthetics workshop page?
No. That trade makes custom limbs and braces for individuals. This page is for suppliers who stock and fit ready-made supports and mobility aids.
How much does it cost?
There is no price list, because the work differs by business. The fee is scoped after we have read your brief and spoken to you, and put in writing before anything starts, split into our time, your media spend and production.
How long is the contract?
The term is agreed in writing after we have spoken, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
How soon will we see results?
Fixes to reply time, follow-up and your Google Business Profile are the quickest to show, because the enquiries already exist. Ads can follow soon after follow-up is in place. SEO and content take longer. How long each takes depends on your business, and we tell you which applies to you after we have spoken. Nothing here is guaranteed.
Who will actually do the work?
The person you speak to before anything starts. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
To start, last month's enquiries in any format and time with whoever handles them. After that, access to the accounts the work touches, such as the website, Google Business Profile or CRM.

Part of Healthcare. See the other industries in the sector.

Your next practical step

Tell us what you are trying to grow, and we will read it before we call.

Eight short steps, mostly taps. Skip anything you would rather answer on the call.