Urology clinics · WhatsApp marketing
Use WhatsApp to answer a worried family and to remind a patient who asked for it.
WhatsApp for a urology clinic is a private, familiar way for a patient to ask a question, send a report and receive a reminder. GullySales sets up a business number, saved replies and consent rules so that the channel stays useful and polite.
Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.
What WhatsApp marketing means
WhatsApp marketing is sending updates, offers and reminders to customers on the app most Indian buyers already check daily. GullySales sets up business WhatsApp, writes the message templates and keeps the list consented and current.
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For urology clinics
Where it usually goes wrong, and what we would do.
“Families send the report before they ring”
A stone patient's relative sends the scan report to the clinic number and waits. A number that is monitored and a saved reply that says who will read it and when the doctor is available turns that message into a booking.
“A shared personal number is a privacy risk”
If the doctor's own phone receives patient reports with the family photos, records mix with private life. A separate business number with limited access keeps patient material in one place.
“Broadcasts to patients can offend”
A promotional message to a man who consulted about a private problem can be seen by someone else. Limit messages to those who agreed, keep wording neutral and never name the condition in a message.
“Automation without a person feels cold”
A menu that sends a worried relative in circles loses the patient. Use automation for hours and directions, and route anything medical to a human.
What we do
What we deliver for urology clinics.
Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.
Business number set-up
A WhatsApp Business number with a profile, hours, address and a greeting that names the clinic.
Result: Messaging the number shows a profile that matches the clinic.
Saved replies for common questions
Replies for hours, hospital location, what to bring and how to send a report.
Result: The desk answers a repeat question with one tap.
Consent record for reminders
A simple record that the patient agreed to receive reminders, kept with the patient's entry.
Result: You can show who agreed and when.
Neutral reminder wording
Short reminder messages that name no diagnosis and give a way to stop.
Result: A reminder read over a shoulder reveals nothing private.
Escalation rule
A written rule on which messages go to the doctor and which the desk may answer.
Result: The desk knows when to hand over.
How the result is measured
- Messages delivered
- Reply rate
- Enquiries from WhatsApp
Recorded as a baseline before work starts, so every later report has an honest comparison.
Who it is for
This is written for these urology clinics.
- Single-doctor urology clinics operating at a nearby private hospital
- Urology and andrology practices with their own day-care theatre
- Urology departments inside multi-speciality hospitals that want direct patient enquiries
- Endourology and laser stone surgery practices
- Uro-oncology and robotic surgery specialists in the metros
- Men's health and andrology clinics
- Female urology and incontinence clinics
- Paediatric urology practices run by a visiting specialist
How it works
From your first message to the first report.
No open-ended retainer. Every step gives you something in writing.
First
Your brief
You tell us what you need in a few short steps: your business, what you want, where enquiries come from and how they are handled.
After the brief
A conversation and a written scope
We read it, then talk with whoever handles your enquiries. If you want our help, the scope, the fee and the reporting come in writing, and nothing starts before you have read them.
Before work starts
Baseline recorded
The numbers this work is meant to move, such as enquiries, quotations, orders, visits or renewals, written down so every later report has an honest comparison.
After the baseline
The first fix goes live
The fix we agreed to start with is put in place and measured against the baseline, whether that is a reply, a follow-up, a page, a listing or the handover between marketing and sales.
As agreed
Report against the baseline
What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.
At renewal
Renew on the numbers
The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.
How the whatsapp marketing work runs
- 1
Understand current WhatsApp use
We review how customers currently message you and how consistently, if at all, it is answered.
- 2
Audit common questions
We identify the questions that come up repeatedly, which decide what should be automated first.
- 3
Set up automation and templates
An automated first response and quick reply templates are built for the most common needs.
- 4
Connect to the CRM
Conversations are linked to customer records so context carries over between team members.
- 5
Measure and optimise
We track response time and conversion, refining automated responses based on what customers actually ask.
Why us
Why owners pick GullySales over an agency.
Marketing and sales, as one job
Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.
The person on the first call does the work
No account managers in between. You are never handed to someone you have not met.
A baseline before anything starts
Your numbers are written down on day one, so every later report compares against something honest.
The fee in writing, split three ways
Our time, your media spend and production on separate lines. You always see what goes to us.
No guarantees we cannot keep
The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.
One office, and we say so
Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.
#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.
Your brief
Tell us what you need, and we will read it before we call.
Eight short steps about your business, what you want and who decides. Most questions are a tap, and you can skip any you would rather answer on the call.
FAQ
Questions owners ask before they call.
Not here? More answers, or ask on WhatsApp.
Can we send offers on WhatsApp?
Who should hold the clinic's WhatsApp?
How much does it cost?
How long is the contract?
How soon will we see results?
Who will actually do the work?
What do you need from us?
What if we are not happy with the work?
More for urology clinics
Everything else we would do for you.
Or start from the overview: sales and marketing for urology clinics.
Your next practical step
Tell us what you are trying to grow, and we will read it before we call.
Eight short steps, mostly taps. Skip anything you would rather answer on the call.