E-commerce fulfilment companies · Logistics
Be found by the D2C founder whose marketplace has just warned about late dispatches.
A skincare founder in Bengaluru is packing parcels on the dining table at eleven at night, and Amazon has just warned that late dispatches will hurt the seller metrics. Google gets a search for fulfilment near me, and two other founders in a WhatsApp group get asked who they use.
Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.
In one paragraph
An e-commerce fulfilment company stores, picks, packs and ships online orders for sellers, and handles returns and cash-on-delivery remittance. Marketing reaches brand founders and marketplace sellers who are outgrowing their own stockroom. Sales moves them from a rate card enquiry to a trial inventory transfer and a contract that holds at peak season.
Sellers shop on three things: price per order, whether you reach their customers' pincodes, and whether you have survived a Diwali sale without losing stock. A fulfilment company that explains its rate card and its returns handling clearly will be shortlisted ahead of one with a bigger warehouse but a vague website.
Last updated 18 Oct 2026.
How buyers decide
How E-commerce fulfilment companies are chosen.
In a small brand the founder decides after asking in seller communities, and compares four or five providers on a rate sheet covering storage per pallet or bin, pick-and-pack per order, packaging, and shipping and COD charges. A larger brand has an operations head and a finance lead who ask about WMS integration with Shopify, Amazon, Flipkart and Shiprocket, and who read the SLA carefully.
Trust comes from specifics: where the warehouse is, how inventory is counted, what happens to damaged returns, and how COD remittance reaches the seller. Sellers also check marketplace-approved status and ask to speak to a brand already using the service. A small trial transfer of stock is the common step before a contract is signed.
The problem
What usually goes wrong for E-commerce fulfilment companies.
What owners tell us on the first call, in their words.
“We are compared on one number”
Founders send the same rate enquiry to six providers and choose the cheapest, then complain about errors we could have explained.
“Good sellers find us late”
A brand reaches us after it has already lost ratings or run out of space, instead of when it begins to scale.
“Rate cards confuse buyers”
Storage, handling, packaging, returns and COD fees are listed in ways a first-time seller cannot compare.
“Peak season fills us with the wrong clients”
Brands turn up in September with a last-minute rush and take their stock back after the sale, which strains the floor and our margins.
“Returns put brands off”
We handle returns well, but nobody can see how, so sellers assume it is a weak spot.
“Enquiries from WhatsApp groups go cold”
A referral message arrives with one line, and the reply takes too long or asks too many questions at once.
What we do
What we do for E-commerce fulfilment companies.
Everything included for E-commerce fulfilment companies.
A rate and service page a seller can compare
A plain page that explains each charge, shows how one order is costed using a worked example marked as an illustration, and lists what is included and what is extra.
Pages by seller type
Separate pages for beauty and personal care, apparel with returns, food with expiry control, and electronics with serial tracking.
A returns and quality page
A step-by-step description of how returns come in, get checked, are restocked or written off, and reported to the seller.
A trial-transfer enquiry form
A short form that asks for SKU count, order volume, marketplaces used and city, then routes the answer to the right sales person.
Seller community presence
Useful answers in the seller groups and forums where founders ask for recommendations, written in your own people's voice.
How the result is measured
- Enquiries by source and by warehouse city
- Enquiries that arrived with SKU count and daily order volume filled in
- Trial stock transfers started
- Trials that became contracts
- Share of peak-season capacity filled by suitable accounts
- Referral introductions from existing brands
Recorded as a baseline before work starts, so every later report has an honest comparison.
Every service, written for E-commerce fulfilment companies
Each has its own page: what it involves for E-commerce fulfilment companies, what you get, and what it is measured on.
- Lead generationBring in sellers whose orders, products and pincodes fit your warehouse floor.
- SEOBe the page a seller finds when searching for who can pack and ship their orders.
- Local SEOAppear when a seller searches for a fulfilment warehouse in your city.
- Social media marketingShow founders the warehouse floor, the returns bench and the people who pack.
- Content marketingPublish the answers a warned seller wants before they ring any provider.
- Buyer personasWrite for the person who actually signs off the move, not a generic seller.
- CRMKeep every seller enquiry, rate quote and trial transfer in one record.
- Follow-up systemsReply to the seller before they shortlist someone else.
- WhatsApp marketingAnswer sellers where they already ask, in the seller groups and in direct chat.
- Digital marketingPlan search, content and referrals around the seller who is ready to hand over stock.
- WebsiteBuild a site that explains your charges, your floor and your returns before a call.
Worth a page and a campaign of their own
Storage, pick-and-pack and dispatch for online orders · Multi-marketplace inventory sync and order management · Returns, quality checks and restocking · COD remittance and reconciliation for sellers · Kitting, bundling, gift packaging and branded boxes · Pincode coverage and courier mix for delivery · Peak-season capacity booking before festive sales · Integration with Shopify, marketplaces and shipping aggregators
Priority campaigns
Campaigns for what E-commerce fulfilment companies most want to sell.
Each one planned around when your buyers decide, and measured against the baseline.
Google search for fulfilment in your cities
Ads and landing pages for fulfilment services, warehouse for ecommerce and Amazon seller fulfilment, split by the cities where your warehouses sit.
Pre-festive capacity campaign
Before the festive sales, a campaign to brands that need booked capacity, with a clear cut-off for onboarding stock.
Marketplace-penalty content
Articles and short posts that explain dispatch ratings and late shipment rules in plain words, with how outsourcing helps and when it does not.
Referral campaign to current brands
Founders in seller groups trust a name another founder gave them, so current clients get a simple way to make that introduction.
Beyond search
Where we reach buyers of E-commerce fulfilment companies, beyond Google.
Search matters, but it is rarely the only way this industry's buyers find a supplier.
D2C founders and operations heads
Brands still packing their own parcels, picked from public signs such as a widening marketplace catalogue, with the founder or operations head named.
Marketplace account managers and seller communities
Seller-support consultants and the owners of seller groups answer the question of who can pack and ship, so they get a plain sheet on your cities, categories and minimums.
Courier aggregators and platform partners
Shipping aggregators and store builders meet sellers early, and a clear partner page helps them refer.
Agencies serving online brands
A performance marketing agency sees an ad-driven spike in orders arrive just as a brand's own packing falls behind, so it needs one line on when to send a client your way.
Who it is for
This is written for these E-commerce fulfilment companies.
- D2C brands in beauty, personal care, food and apparel
- Marketplace sellers on Amazon, Flipkart, Meesho and Myntra
- Shopify and WooCommerce stores shipping across India
- Home-grown fashion and jewellery labels with high return rates
- Gourmet, snack and nutrition brands needing batch and expiry control
- Electronics and accessories sellers handling serial numbers
- Subscription box and gifting businesses with seasonal spikes
- Cross-border sellers shipping to or from India
Not for
It is not the right fit if.
- You want a guaranteed Google ranking or a guaranteed number of leads. Nobody honest can promise either.
- You need enquiries by next week and have nobody to answer them.
- You want posts and reach reported, not enquiries and orders.
How it works
From your first message to the first report.
No open-ended retainer. Every step gives you something in writing.
First
Your brief
You tell us what you need in a few short steps: your business, what you want, where enquiries come from and how they are handled.
After the brief
A conversation and a written scope
We read it, then talk with whoever handles your enquiries. If you want our help, the scope, the fee and the reporting come in writing, and nothing starts before you have read them.
Before work starts
Baseline recorded
The numbers this work is meant to move, such as enquiries, quotations, orders, visits or renewals, written down so every later report has an honest comparison.
After the baseline
The first fix goes live
The fix we agreed to start with is put in place and measured against the baseline, whether that is a reply, a follow-up, a page, a listing or the handover between marketing and sales.
As agreed
Report against the baseline
What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.
At renewal
Renew on the numbers
The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.
How the work runs for E-commerce fulfilment companies
- 1
Walk the floor
A visit or video tour of your warehouse, and a listen to how your team explains charges, errors and returns.
- 2
Pick the sellers who fit
Your leadership decides which seller types and order volumes suit the floor, and which to decline politely.
- 3
Write the pages
We write the rate page, returns page and seller-type pages, with your operations lead checking every claim.
- 4
Switch on the channels
Search ads, community answers and referral outreach go live, and each enquiry reaches your sales person with its SKU count and city attached.
- 5
Look at what converted
Which enquiries became trials and which became contracts is read with your team, and the pages are changed to match.
Why us
Why owners pick GullySales over an agency.
Marketing and sales, as one job
Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.
The person on the first call does the work
No account managers in between. You are never handed to someone you have not met.
A baseline before anything starts
Your numbers are written down on day one, so every later report compares against something honest.
The fee in writing, split three ways
Our time, your media spend and production on separate lines. You always see what goes to us.
No guarantees we cannot keep
The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.
One office, and we say so
Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.
#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.
Engagement options
Ways to work with us.
Pick the size of commitment that fits. Every option starts with your brief and a conversation.
Option 1
The conversation on its own
A call after you send your brief. It says honestly whether you need outside help, and many fixes are ones your own team can make.
Option 2
One fix, scoped
Start with the fix that matters most, such as reply time or follow-up. The fee is in writing before anything starts.
Option 3
An ongoing programme
We run the work, report against the baseline, and you renew on the numbers. The term and the reporting are agreed in writing first.
Option 4
Guidance for your own team or agency
We plan, brief and check the work of your in-house team or current agency, instead of replacing them.
Your brief
Tell us what you need, and we will read it before we call.
Eight short steps about your business, what you want and who decides. Most questions are a tap, and you can skip any you would rather answer on the call.
FAQ
Questions E-commerce fulfilment companies ask before they call.
Not here? More answers, or ask on WhatsApp.
Should we publish our rates?
Can we name the brands we serve?
How do we avoid a flood of tiny sellers?
Are marketplace ads or search ads better for us?
Do you run our warehouse software or dispatch?
How much does it cost?
How long is the contract?
How soon will we see results?
Who will actually do the work?
What do you need from us?
Part of Logistics. See the other industries in the sector.
Your next practical step
Tell us what you are trying to grow, and we will read it before we call.
Eight short steps, mostly taps. Skip anything you would rather answer on the call.