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Shipping companies · Social media

Use social channels to show the sailing, the port and the people who answer the call.

Social media marketing for a shipping company means posting the operational facts that logistics managers and forwarders follow, mainly on LinkedIn, with WhatsApp carrying the direct conversations. GullySales plans the posts and the page presence around your lanes and your people.

Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

Realistic editorial illustration of freight and transport companies at work in India

What social media means

Social media is the ongoing posting your business does on platforms such as Instagram, Facebook and LinkedIn to stay visible to customers and prospects between purchases. GullySales plans a posting calendar, writes captions and designs the images so the page looks active and answers what a visitor would ask.

Last updated 18 Oct 2026.

For shipping companies

Where it usually goes wrong, and what we would do.

  • “LinkedIn is where logistics managers read”

    Export heads, forwarder owners and procurement managers follow industry updates there. A page that posts only greetings gives them nothing to remember, while a clear note on a new sailing gives them a reason to call.

  • “Port and vessel updates earn attention”

    Congestion at a berth, a revised schedule or a new service call is news to a shipper planning cargo. A short factual post, with a contact for questions, shows you are watching the port.

  • “People make a faceless sector approachable”

    A shipper wants to know who handles the booking and who answers at the port. A post introducing the documentation or customer service desk gives the buyer a name before there is a problem.

  • “Boasting about vessels does not win bookings”

    A photograph of a ship says little to the person with a cut-off time. Posts that explain a route, a transit plan or a documentation tip speak to the problem the shipper has this week.

What we do

What we deliver for shipping companies.

Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.

  1. A posting plan by audience

    A plan for what forwarders, exporters and ship owners each want to read, with the posts sorted by who they serve.

    Result: Each post has an intended reader and a reason.

  2. Port and schedule post templates

    Ready formats for a new service, a schedule change and a port advisory, filled with facts from operations.

    Result: Operations can pass details and a post is ready without a fresh brief.

  3. Team introduction posts

    Short profiles of the people shippers deal with, written with their agreement.

    Result: Customers see the desk behind the booking.

  4. Page set-up and clean-up

    Profile, banner, about text and links on the platforms you use, checked against your current services.

    Result: A visitor to your page can tell what you carry and where.

  5. Enquiry link-back

    Each post points to a lane page or an enquiry form, with the source recorded.

    Result: Enquiries from social posts can be counted.

How the result is measured

  • Posts published
  • Engagement rate
  • Enquiries from social profiles

Recorded as a baseline before work starts, so every later report has an honest comparison.

Who it is for

This is written for these shipping companies.

  • Container shipping lines serving Indian ports
  • NVOCC and consolidators selling LCL and FCL space
  • Ship agents handling port calls and husbandry
  • Coastal and feeder shipping operators
  • Bulk and break-bulk charterers moving commodities
  • Project cargo and out-of-gauge shipping specialists
  • Ro-ro and car carrier agents
  • Inland waterway and short-sea operators

How it works

From your first message to the first report.

No open-ended retainer. Every step gives you something in writing.

  1. First

    Your brief

    You tell us what you need in a few short steps: your business, what you want, where enquiries come from and how they are handled.

  2. After the brief

    A conversation and a written scope

    We read it, then talk with whoever handles your enquiries. If you want our help, the scope, the fee and the reporting come in writing, and nothing starts before you have read them.

  3. Before work starts

    Baseline recorded

    The numbers this work is meant to move, such as enquiries, quotations, orders, visits or renewals, written down so every later report has an honest comparison.

  4. After the baseline

    The first fix goes live

    The fix we agreed to start with is put in place and measured against the baseline, whether that is a reply, a follow-up, a page, a listing or the handover between marketing and sales.

  5. As agreed

    Report against the baseline

    What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.

  6. At renewal

    Renew on the numbers

    The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.

How the social media work runs

  1. 1

    Understand your audience and platforms

    We identify which platforms your specific buyers actually use and what kind of content they respond to.

  2. 2

    Audit current presence

    We review existing pages, past content performance and any gaps in consistency.

  3. 3

    Build the content calendar

    A plan is created, balancing genuine value with occasional direct offers.

  4. 4

    Implement and post

    Content is created and published consistently on the agreed schedule.

  5. 5

    Measure and optimise

    We track enquiries alongside engagement and adjust the content mix based on what actually performs.

Why us

Why owners pick GullySales over an agency.

  • Marketing and sales, as one job

    Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

  • The person on the first call does the work

    No account managers in between. You are never handed to someone you have not met.

  • A baseline before anything starts

    Your numbers are written down on day one, so every later report compares against something honest.

  • The fee in writing, split three ways

    Our time, your media spend and production on separate lines. You always see what goes to us.

  • No guarantees we cannot keep

    The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

  • One office, and we say so

    Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.

Your brief

Tell us what you need, and we will read it before we call.

Eight short steps about your business, what you want and who decides. Most questions are a tap, and you can skip any you would rather answer on the call.

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

Which platform matters most for us?
LinkedIn first, since the buyers are working professionals. Other platforms matter if you want to reach small exporters who follow trade groups there, and the plan can add them later.
Should we post about delays?
Yes, factually and early, with a contact for questions. Shippers remember who told them about a rolled vessel before they found out themselves.
How much does it cost?
There is no price list, because the work differs by business. The fee is scoped after we have read your brief and spoken to you, and put in writing before anything starts, split into our time, your media spend and production.
How long is the contract?
The term is agreed in writing after we have spoken, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
How soon will we see results?
It depends on the trade, the channel and what is already in place. After we have read your brief and spoken to you, we say what we would expect to move first and how it will be measured against the baseline. Nothing here is guaranteed.
Who will actually do the work?
The person you speak to before anything starts. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
Your brief, and a conversation. After that, access to whatever this work touches, such as your website, your accounts or your enquiry record, and time with the people who handle your enquiries.
What if we are not happy with the work?
Tell us and the plan changes. Everything is reported against the baseline, so a number that is not moving is visible to both sides. The term is in your written scope, and the refund and cancellation policy sets out the rest.

Your next practical step

Tell us what you are trying to grow, and we will read it before we call.

Eight short steps, mostly taps. Skip anything you would rather answer on the call.