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Heat treatment companies · WhatsApp marketing

Handle lot enquiries, drawings and test reports on the app your buyers already use.

WhatsApp for a heat treater means using a business number to receive enquiries, send quotes and share reports with tool rooms and machine shops that already work on the app. GullySales works on the profile, the message templates and the rules for keeping chats tied to your records.

Tell us what you needor call +91 80958 58589

Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

Realistic editorial illustration of cnc machining companies at work in India

What WhatsApp marketing means

WhatsApp marketing is sending updates, offers and reminders to customers on the app most Indian buyers already check daily. GullySales sets up business WhatsApp, writes the message templates and keeps the list consented and current.

Also for heat treatment companies

Sales and marketing for heat treatment companies, the overview.

Last updated 18 Oct 2026.

For heat treatment companies

Where it usually goes wrong, and what we would do.

  • “Enquiries arrive as photographs of a part”

    A tool room owner sends a photograph of a die with a line of text. Without a standard reply asking for steel grade, hardness target and quantity, the chat drifts into back and forth.

  • “Personal numbers hold the customer list”

    When the supervisor's own phone holds every customer chat, a change of staff takes the relationships away. A business number with shared access keeps them in the shop.

  • “Reports shared by chat go missing”

    A hardness report sent as a photograph is lost in the thread. Buyers searching later find nothing, and the shop cannot show what was agreed.

  • “Broadcasts to the wrong people annoy”

    Sending a general message to every contact irritates quality engineers who wanted only report updates. Without groups by customer type, messages become noise.

What we do

What we deliver for heat treatment companies.

Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.

  1. A WhatsApp Business profile

    A complete profile with treatments, hours, location and a catalogue of services.

    Result: A buyer sees what you treat before the first message.

  2. Quick replies for enquiries

    Saved responses asking for grade, target hardness, section and quantity, and acknowledging a trial lot.

    Result: Every new chat gets the same clear questions.

  3. A rule for saving chats and reports

    A short routine for moving details and reports into the CRM and a shared folder.

    Result: Nothing important stays only in a chat.

  4. Customer labels and lists

    Labels for tool rooms, forges, fastener makers and prospects, with permission-based lists for updates.

    Result: Messages reach only those who asked for them.

  5. A consent note

    Wording to ask a buyer's permission before adding them to updates.

    Result: You message only people who agreed.

How the result is measured

  • Messages delivered
  • Reply rate
  • Enquiries from WhatsApp

Recorded as a baseline before work starts, so every later report has an honest comparison.

Read the full WhatsApp marketing and automation page

Who it is for

This is written for these heat treatment companies.

  • Hardening and tempering shops for tools, dies and moulds
  • Case hardening and carburising for gears and shafts
  • Nitriding and surface hardening units
  • Vacuum heat treatment providers
  • Induction hardening specialists
  • Annealing and stress relieving for fabricators and castings
  • Heat treatment for forgings and fasteners
  • In-house heat treatment units that take outside work

How it works

From your first message to the first report.

No open-ended retainer. Every step gives you something in writing.

  1. First

    Your brief

    You tell us what you need in a few short steps: your business, what you want, where enquiries come from and how they are handled.

  2. After the brief

    A conversation and a written scope

    We read it, then talk with whoever handles your enquiries. If you want our help, the scope, the fee and the reporting come in writing, and nothing starts before you have read them.

  3. Before work starts

    Baseline recorded

    The numbers this work is meant to move, such as enquiries, quotations, orders, visits or renewals, written down so every later report has an honest comparison.

  4. After the baseline

    The first fix goes live

    The fix we agreed to start with is put in place and measured against the baseline, whether that is a reply, a follow-up, a page, a listing or the handover between marketing and sales.

  5. As agreed

    Report against the baseline

    What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.

  6. At renewal

    Renew on the numbers

    The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.

How the whatsapp marketing work runs

  1. 1

    Understand current WhatsApp use

    We review how customers currently message you and how consistently, if at all, it is answered.

  2. 2

    Audit common questions

    We identify the questions that come up repeatedly, which decide what should be automated first.

  3. 3

    Set up automation and templates

    An automated first response and quick reply templates are built for the most common needs.

  4. 4

    Connect to the CRM

    Conversations are linked to customer records so context carries over between team members.

  5. 5

    Measure and optimise

    We track response time and conversion, refining automated responses based on what customers actually ask.

Why us

Why owners pick GullySales over an agency.

  • Marketing and sales, as one job

    Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

  • The person on the first call does the work

    No account managers in between. You are never handed to someone you have not met.

  • A baseline before anything starts

    Your numbers are written down on day one, so every later report compares against something honest.

  • The fee in writing, split three ways

    Our time, your media spend and production on separate lines. You always see what goes to us.

  • No guarantees we cannot keep

    The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

  • One office, and we say so

    Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.

Your brief

Tell us what you need, and we will read it before we call.

Eight short steps about your business, what you want and who decides. Most questions are a tap, and you can skip any you would rather answer on the call.

Tell us what you needor call +91 80958 58589

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

Tell us what you need
Can we send promotional messages to all contacts?
Only to people who have agreed. Check the platform's current rules on business messaging and keep messages relevant. Report updates to a customer are different from general promotions.
Should staff use their own numbers?
No. Use a business number with shared access so customers stay with the shop when staff change. Personal numbers should not be the only record of a customer.
Is the WhatsApp Business API needed?
A shop with modest enquiry volume can start with the Business app. The API suits larger teams needing automation, and we assess that once the basics work.
How much does it cost?
There is no price list, because the work differs by business. The fee is scoped after we have read your brief and spoken to you, and put in writing before anything starts, split into our time, your media spend and production.
How long is the contract?
The term is agreed in writing after we have spoken, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
How soon will we see results?
It depends on the trade, the channel and what is already in place. After we have read your brief and spoken to you, we say what we would expect to move first and how it will be measured against the baseline. Nothing here is guaranteed.
Who will actually do the work?
The person you speak to before anything starts. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
Your brief, and a conversation. After that, access to whatever this work touches, such as your website, your accounts or your enquiry record, and time with the people who handle your enquiries.
What if we are not happy with the work?
Tell us and the plan changes. Everything is reported against the baseline, so a number that is not moving is visible to both sides. The term is in your written scope, and the refund and cancellation policy sets out the rest.

More for heat treatment companies

Everything else we would do for you.

Or start from the overview: sales and marketing for heat treatment companies.

Your next practical step

Tell us what you are trying to grow, and we will read it before we call.

Eight short steps, mostly taps. Skip anything you would rather answer on the call.

Tell us what you need