PCB manufacturers · CRM
Keep every Gerber, quote and repeat order in one record the whole team can read.
A CRM for a PCB fab holds each customer, each RFQ and each quote so that nothing sits in a personal inbox. GullySales sets up a pipeline that fits your quoting steps and trains the team to keep it current.
Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.
What CRM means
A CRM is the record where every enquiry, call and quote is kept against a customer, replacing separate notebooks, spreadsheets and memory. GullySales sets up or cleans an existing CRM and reports from it by enquiry outcome rather than by activity logged.
Last updated 18 Oct 2026.
For PCB manufacturers
Where it usually goes wrong, and what we would do.
“Quotes live in inboxes and memories”
When an RFQ comes in by email and the quote goes out from a personal mailbox, nobody else can see its state. If the sales person is away, the buyer waits and the team cannot tell what was promised.
“A board type belongs on the record”
A customer who orders multilayer boards today and metal-core boards next quarter needs a record that shows both. Without it, each order starts from guesses.
“Repeat orders hide a pricing history”
An OEM that reorders the same board uses the last price as a benchmark. A record of past quotes, quantities and revisions lets the team respond with facts.
“Documents belong with the customer”
Test reports, certificates and approvals asked for by a customer should be reachable from that customer's record, so an audit request does not turn into a search.
What we do
What we deliver for PCB manufacturers.
Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.
Pipeline stages for RFQ to repeat order
Stages such as file received, CAM review, quote sent, sample, first order and repeat, named in your own words.
Result: Every opportunity shows its stage.
Customer and board records
Fields for contact role, board family, layer type, finish and typical quantity.
Result: You can search customers by what they buy.
Quote log
A record of each quote with its revision, price basis and outcome.
Result: Pricing history is available when a repeat buyer asks.
Document links
Links from each customer record to the certificates and reports sent to them.
Result: An audit request is answered from one place.
Team habits and training
Short guidance on who updates the record and when, written with your sales and CAM staff.
Result: The record stays in use after setup.
How the result is measured
- Enquiries logged in the CRM
- Data completeness
- Reports generated from CRM data
Recorded as a baseline before work starts, so every later report has an honest comparison.
Who it is for
This is written for these PCB manufacturers.
- Single-sided and double-sided board makers for consumer and appliance electronics
- Multilayer and HDI board fabs for industrial and telecom electronics
- Aluminium and metal-core board makers for LED lighting and power electronics
- Flexible and rigid-flex circuit makers
- Quick-turn prototype fabs serving startups and R&D labs
- High-volume fabs working for automotive and EV electronics
- Fabs supplying defence, aerospace and medical device electronics
- Captive board shops inside larger electronics groups opening to outside work
How it works
From your first message to the first report.
No open-ended retainer. Every step gives you something in writing.
First
Your brief
You tell us what you need in a few short steps: your business, what you want, where enquiries come from and how they are handled.
After the brief
A conversation and a written scope
We read it, then talk with whoever handles your enquiries. If you want our help, the scope, the fee and the reporting come in writing, and nothing starts before you have read them.
Before work starts
Baseline recorded
The numbers this work is meant to move, such as enquiries, quotations, orders, visits or renewals, written down so every later report has an honest comparison.
After the baseline
The first fix goes live
The fix we agreed to start with is put in place and measured against the baseline, whether that is a reply, a follow-up, a page, a listing or the handover between marketing and sales.
As agreed
Report against the baseline
What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.
At renewal
Renew on the numbers
The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.
How the CRM work runs
- 1
Map the sales process
We record how a deal actually moves from enquiry to close in your business today.
- 2
Configure stages and fields
The CRM's pipeline and fields are built to match that process exactly, not a generic template.
- 3
Set up automations
Reminders, assignment rules and follow-up triggers are configured so routine steps happen without manual effort.
- 4
Test with real deals
We run the configuration against actual current deals to catch gaps before the whole team relies on it.
Why us
Why owners pick GullySales over an agency.
Marketing and sales, as one job
Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.
The person on the first call does the work
No account managers in between. You are never handed to someone you have not met.
A baseline before anything starts
Your numbers are written down on day one, so every later report compares against something honest.
The fee in writing, split three ways
Our time, your media spend and production on separate lines. You always see what goes to us.
No guarantees we cannot keep
The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.
One office, and we say so
Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.
#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.
Your brief
Tell us what you need, and we will read it before we call.
Eight short steps about your business, what you want and who decides. Most questions are a tap, and you can skip any you would rather answer on the call.
FAQ
Questions owners ask before they call.
Not here? More answers, or ask on WhatsApp.
Which CRM should a PCB fab use?
Do we need to connect the CRM to our ERP?
What if the CAM team will not update it?
How much does it cost?
How long is the contract?
How soon will we see results?
Who will actually do the work?
What do you need from us?
What if we are not happy with the work?
More for PCB manufacturers
Everything else we would do for you.
Closest to this: leads and follow-up
Also for PCB manufacturers
Or start from the overview: sales and marketing for PCB manufacturers.
Your next practical step
Tell us what you are trying to grow, and we will read it before we call.
Eight short steps, mostly taps. Skip anything you would rather answer on the call.