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Mineral export companies · WhatsApp marketing

Use WhatsApp for sheets, photos and quick answers, with the record kept in your system.

WhatsApp for a mineral exporter means using the app that overseas buyers and agents already have, to share the sheet, the stack photo and the loading plan, and to answer short questions. GullySales sets the routine for who replies, what is sent and how each chat reaches the enquiry record.

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Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

Quarry staff examine aggregate samples at a safe observation point

What WhatsApp marketing means

WhatsApp marketing is sending updates, offers and reminders to customers on the app most Indian buyers already check daily. GullySales sets up business WhatsApp, writes the message templates and keeps the list consented and current.

Also for mineral export companies

Sales and marketing for mineral export companies, the overview.

Last updated 18 Oct 2026.

For mineral export companies

Where it usually goes wrong, and what we would do.

  • “Photos and sheets travel best on a chat”

    An importer on a phone wants the product sheet, a picture of the stack and a loading photo in one place. A chat holds them together and lets the buyer forward them to a colleague. Prepare a small set of files that your team can send without hunting.

  • “A personal number hides the history”

    When an export manager handles buyers from a private phone, the conversation leaves with the person. Use a business account where it suits, keep a shared inbox if several people reply, and copy key facts into the enquiry record.

  • “Chat is for questions, not for contracts”

    Quantities, prices and terms agreed on a chat need to be confirmed in writing by email or a proforma. Use the chat to move the conversation, and write the commitment down in the form your adviser expects.

  • “Platform rules decide what you may send”

    Business messaging has rules on consent and on message types, and they change. Message only buyers who have contacted you or agreed to hear from you, and check the platform's current rules before any broadcast.

What we do

What we deliver for mineral export companies.

Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.

  1. Business account set-up

    A WhatsApp Business profile with company description, product list, catalogue and a clear greeting for overseas contacts.

    Result: A buyer who messages you sees a complete business profile.

  2. Prepared file set

    A folder of the sheets, stack photos, loading photos and company profile in a form that sends cleanly from a phone.

    Result: Your team replies with the right files in one message.

  3. Reply routine

    Rules for who monitors chats, how to acknowledge a message that arrives overnight and when to move to email.

    Result: No overseas message waits without an acknowledgement.

  4. Chat-to-record habit

    A simple step to log each qualified chat in the CRM, with the mineral, grade, quantity and next step.

    Result: Chat conversations are not lost when a person leaves.

  5. Consent and list guide

    A short guide on whom you may message and how to record permission.

    Result: Messages go only to contacts who have agreed to hear from you.

How the result is measured

  • Messages delivered
  • Reply rate
  • Enquiries from WhatsApp

Recorded as a baseline before work starts, so every later report has an honest comparison.

Read the full WhatsApp marketing and automation page

What to capture or send

Messages worth sending an importer on WhatsApp, and what to keep from the chat.

Product sheet as a PDF
Send the current sheet with the lot number once the buyer has said what they need. Keep a copy of what was sent and on which date.
Photo of the stack with a tape and a tag
Taken the same day, with the lot marking visible. It answers whether the material matches the sample without a long call.
Loading and sealing photos
Sent as each step happens. The buyer sees the container closed and the seal number before the shipping papers arrive.
Quote request details
Ask for mineral, grade, quantity and port in one message and save the answer to the record. Do not agree terms in the chat.
Courier reference for a sample
Send the reference with a short note on what to test. It gives the importer a clear next step and you a dated record.

Who it is for

This is written for these mineral export companies.

  • Barytes, bauxite and iron ore exporters
  • Granite block and slab exporters
  • Mica, quartz and feldspar exporters
  • Industrial mineral and mineral powder exporters
  • Manganese and chromite ore exporters
  • Exporters shipping through merchant exporters or agents
  • Mineral processors who have begun to export
  • Traders who source across states and ship through one port

Not for

It is not the right fit if.

  • Your team uses personal numbers and will not move the history into a shared record
  • Your buyers abroad prefer email and have never used chat with you, so a new channel would add noise
  • You plan to send price lists to a broadcast group of overseas contacts who did not ask for them

How it works

How the whatsapp marketing work runs

The work itself, in order. How an engagement starts, from your brief to a written scope, is set out on our method page.

  1. 1

    Read the chats you already have

    We read how customers write to you, which questions repeat and where a chat goes quiet. The repeated questions decide what gets automated first.

  2. 2

    Sort the list and the permission

    Contacts who asked to hear from you are separated from numbers that only sit in a phone book. We agree the wording new contacts will see before they say yes.

  3. 3

    Choose the app or the API

    One phone and a small team can stay on the ordinary app. Several people on one number, templates or a CRM link need the API through a provider, which is its own piece of setup work.

  4. 4

    Write the replies and the plan

    The greeting, away message, saved replies and handover rule are written in your words and approved by you. The message plan and its templates follow.

  5. 5

    Connect the record and test

    Each link carries its source line and each chat lands in the CRM. We test on real phones, including a customer who asks for a person.

  6. 6

    Read the unanswered questions

    A question the first reply could not answer becomes a new saved reply or a fixed handover. Stop requests are watched too, with the number's quality rating where the API is used, since both show a message plan that has gone too far.

Where this fits

Three pieces of sales work, in this order.

This work sits inside sales process design, at stage 0, foundation. The audit comes before it, and sales management keeps it running.

  1. Step 1

    Sales audit

    Find where deals are being lost and what to fix first.

    Start here if you cannot say where orders are lost.

  2. Step 2 · you are here

    Sales process design

    One written way to sell, from first enquiry to repeat order.

    Start here if every salesperson sells differently.

  3. Step 3

    Sales management

    A target, a review routine and someone who owns the number.

    Start here if the team has targets and no routine.

Tell us what you need Your brief is read before we call. Scope, fee and term in writing.

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

Tell us what you need
Should we use broadcast lists for overseas buyers?
Only for people who have agreed to receive messages, and only after checking the platform's current rules. For a mineral exporter, a direct, personal message to a qualified buyer works better than a broadcast.
Do overseas buyers use WhatsApp?
Buyers in the Gulf, Africa and parts of Asia use it, but not every market does. Your enquiry record will show which channel each buyer prefers. Ask the buyer, and use email where that is the buyer's choice.
Is a shared business number better than personal ones?
Yes for a team. A business number keeps the history when someone leaves and lets two people answer. Check the platform's current rules on business accounts and on messaging people who have not opted in before you send anything in volume.
Can we agree a contract over WhatsApp?
Keep chat for questions, photos and updates. Put prices, quantity and payment terms into a written offer or contract that both sides sign. A chat can be misread across languages, and the signed document is what your adviser or bank will ask for.
How much does it cost?
There is no price list, because the work differs by business. The fee is scoped after we have read your brief and spoken to you, and put in writing before anything starts, split into our time, your media spend and production.
How soon will we see results?
It depends on the trade, the channel and what is already in place. After we have read your brief and spoken to you, we say what we would expect to move first and how it will be measured against the baseline. Nothing here is guaranteed.
Who will actually do the work?
The person you speak to before anything starts. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
Your brief, and a conversation. After that, access to whatever this work touches, such as your website, your accounts or your enquiry record, and time with the people who handle your enquiries.
What if we are not happy with the work?
Tell us and the plan changes. Everything is reported against the baseline, so a number that is not moving is visible to both sides. The term is in your written scope, and the refund and cancellation policy sets out the rest.

More for mineral export companies

Everything else we would do for you.

Or start from the overview: sales and marketing for mineral export companies.

Your next practical step

Tell us what you are trying to grow, and we will read it before we call.

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