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Translation and interpretation services · Sales process

Write the steps from first scan to paid delivery, so every file goes through the same ones.

A sales process for a translation or interpretation agency is the written route from an enquiry to a paid and delivered job: receive, assess, quote, confirm, deliver, collect. GullySales sets down the steps with your team, assigns an owner to each and builds the record that follows them.

Tell us what you needor call +91 80958 58589

Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

Editorial illustration for Sales process design and implementation

What sales process means

A sales process is the fixed sequence of steps, such as enquiry, site visit, quote and order, that every deal is expected to pass through in the same order. GullySales writes this sequence down for your business and checks that every salesperson actually follows it.

Also for translation and interpretation services

Sales and marketing for translation and interpretation services, the overview.

Last updated 11 Oct 2026.

For translation and interpretation services

Where it usually goes wrong, and what we would do.

  • “Every quote is a fresh calculation”

    One person counts words, another counts pages and the price differs for the same document. Clients notice.

  • “A job starts before it is confirmed”

    The translator begins on a promise on WhatsApp. The client then asks for a change, or does not pay.

  • “Corporate buyers and individuals get the same pitch”

    A procurement manager wants a quote on a letterhead and a vendor form. A student wants a price on WhatsApp in an hour.

What we do

What we deliver for translation and interpretation services.

Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.

  1. A written stage list

    Receive, assess, quote, confirm, translate, review, certify, deliver and collect, in the words your team uses.

    Result: Everyone describes a job the same way.

  2. An assessment checklist

    What to check in a file before pricing: legibility, handwriting, language, specialist terms, certification and deadline.

    Result: A quote reflects the real work.

  3. A standard quote format

    Basis of count, rate basis, deadline, certification, delivery mode and payment terms, in one layout.

    Result: Clients get a clear and comparable quote.

  4. A confirmation rule

    No translator starts until the client has confirmed and, where agreed, paid an advance.

    Result: A job never begins on an unconfirmed promise.

  5. A corporate onboarding step

    A vendor form, a sample test, a glossary and a named contact for each company client.

    Result: A company client moves from one test file to regular work.

How the result is measured

  • Deals following the process
  • Time spent at each step
  • Drop-off rate by step

Recorded as a baseline before work starts, so every later report has an honest comparison.

Read the full sales process design and implementation page

Steps of a sale

The steps from an enquiry to a paid job, in the way a translation agency says them.

Enquiry received
Record the client, the document, the languages, the purpose and the deadline. Reply to say who is assessing it.
Assess the file
Read the scan, check for handwriting or stamps, and note specialist terms. Ask for a better scan if text is unclear.
Quote
State the count, the rate basis, the certification and the deadline. Say what is not included, such as notarisation or courier.
Confirmation
Record the client's yes and any advance. Confirm the deadline in writing before the file is assigned.
Delivery and review
Record the delivery date and ask the client to check names and dates against the original. Note any corrections.
Payment and close
Record payment, the invoice number and the client's next likely need. A satisfied client is also the best source of a referral.

Who it is for

This is written for these translation and interpretation services.

  • Certified translation for visa, immigration and admission files
  • Legal and court document translation
  • Technical and manufacturing manual translation
  • Medical and pharma document translation
  • Website and software localisation
  • Subtitling and audio translation
  • Business and conference interpreters
  • Medical and international patient interpreters

Not for

It is not the right fit if.

  • You want a guaranteed Google ranking or a guaranteed number of leads. Nobody honest can promise either.
  • You need enquiries by next week and have nobody to answer them.
  • You want posts and reach reported, not enquiries and orders.

How it works

From your first message to the first report.

No open-ended retainer. Every step gives you something in writing.

  1. First

    Your brief

    You tell us what you need in a few short steps: your business, what you want, where enquiries come from and how they are handled.

  2. After the brief

    A conversation and a written scope

    We read it, then talk with whoever handles your enquiries. If you want our help, the scope, the fee and the reporting come in writing, and nothing starts before you have read them.

  3. Before work starts

    Baseline recorded

    Enquiries by source, reply time, conversion and cost per order, written down so every later report has an honest comparison.

  4. After the baseline

    The first fix goes live

    The fix we agreed to start with is put in place and measured against the baseline, whether that is reply time, a follow-up sequence, the page buyers land on or the handover between marketing and sales.

  5. As agreed

    Report against the baseline

    What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.

  6. At renewal

    Renew on the numbers

    The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.

How the sales process work runs

  1. 1

    Study current deal flow

    We trace how deals actually move today, comparing across reps and outcomes.

  2. 2

    Define the stages

    Clear stages and criteria are designed to match how deals genuinely progress and close.

  3. 3

    Configure the CRM

    The process is built into your CRM so it is enforced structurally, not just documented.

  4. 4

    Train the team

    Reps are trained on the new process and why each stage exists.

  5. 5

    Review adoption

    We check after rollout whether the process is being followed and adjust where it is not.

Why us

Why owners pick GullySales over an agency.

  • Marketing and sales, as one job

    Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

  • The person on the first call does the work

    No account managers in between. You are never handed to someone you have not met.

  • A baseline before anything starts

    Your numbers are written down on day one, so every later report compares against something honest.

  • The fee in writing, split three ways

    Our time, your media spend and production on separate lines. You always see what goes to us.

  • No guarantees we cannot keep

    The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

  • One office, and we say so

    Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.

Your brief

Tell us what you need, and we will read it before we call.

Eight short steps about your business, what you want and who decides. Most questions are a tap, and you can skip any you would rather answer on the call.

Tell us what you needor call +91 80958 58589

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

Tell us what you need
Who should do which step?
A coordinator takes the enquiry and the quote, a reviewer checks the work and the owner handles corporate terms. Put a name beside each step in the record, so no file waits between people.
When should we quote?
When you have seen the full file and know the count. A quote on a half-seen file leads to a revised price, which clients remember. Reply to the enquiry at once and say when the quote follows.
What if the client wants only the lowest price?
Say what is included at your rate and what is not, and let them decide. A client who compares only on rate will move on. Do not cut quality review to match.
What should we write down about each job?
The count, the deadline, the translator, the reviewer, any corrections and the date of payment. These allow you to answer a query a year later and to see which clients return.
Do you translate documents for us?
No. GullySales is a sales and marketing firm. We bring the enquiries in and help turn them into orders, and your own translators and reviewers do the language work.
Can you promise our pages will rank for visa translation?
No one can. We build pages that answer what clients search and record the requests that come from them. Rankings depend on search engines and competitors, and are never promised.
How long is the contract?
The term is agreed in writing after we have spoken, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
How soon will we see results?
It depends on the trade, the channel and what is already in place. After we have read your brief and spoken to you, we say what we would expect to move first and how it will be measured against the baseline. Nothing here is guaranteed.
Who will actually do the work?
The person you speak to before anything starts. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
Your brief, and a conversation. After that, access to whatever this work touches, such as your website, your accounts or your enquiry record, and time with the people who handle your enquiries.

More for translation and interpretation services

Everything else we would do for you.

Or start from the overview: sales and marketing for translation and interpretation services.

Your next practical step

Tell us what you are trying to grow, and we will read it before we call.

Eight short steps, mostly taps. Skip anything you would rather answer on the call.

Tell us what you need