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Translation and interpretation services · WhatsApp marketing

Use the channel clients already send documents on, and keep it orderly.

WhatsApp marketing for a translation agency means using WhatsApp Business to receive enquiries, send quotes and update clients on their files, with a record of who agreed to receive messages. GullySales sets up the profile, the quick replies, the consent record and a safe way to handle documents.

Tell us what you needor call +91 80958 58589

Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

Editorial illustration for WhatsApp marketing and automation

What WhatsApp marketing means

WhatsApp marketing is sending updates, offers and reminders to customers on the app most Indian buyers already check daily. GullySales sets up business WhatsApp, writes the message templates and keeps the list consented and current.

Also for translation and interpretation services

Sales and marketing for translation and interpretation services, the overview.

Last updated 11 Oct 2026.

For translation and interpretation services

Where it usually goes wrong, and what we would do.

  • “Clients send private documents to a personal number”

    Certificates and ID scans land on a staff member's phone. When the person leaves, so do the files.

  • “There is no standard reply”

    One person quotes by word, another by page, and a client compares two numbers from the same agency.

  • “Status updates are asked for, not sent”

    A client waiting for a certified copy messages three times to ask where the file is. Nobody has recorded it.

What we do

What we deliver for translation and interpretation services.

Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.

  1. A WhatsApp Business profile

    Business name, description, hours, address and catalogue of services, on a number owned by the company.

    Result: A client sees a business, not a private number.

  2. Quick replies for standard questions

    Replies for quotes, accepted document types, payment and delivery of certified copies, each reviewed by the owner.

    Result: Every client gets the same clear answer.

  3. An opt-in and consent record

    A note of how and when each client agreed to receive messages, and a way to opt out.

    Result: You message only those who agreed.

  4. A status update routine

    Messages for received, in translation, under review and ready, linked to the file number.

    Result: A client does not need to ask where the file is.

  5. A document handling guide for staff

    Where files are saved, who may open them and when to delete them from phones.

    Result: A client's private papers do not sit on personal devices.

How the result is measured

  • Messages delivered
  • Reply rate
  • Enquiries from WhatsApp

Recorded as a baseline before work starts, so every later report has an honest comparison.

Read the full WhatsApp marketing and automation page

What must be in place first

What must be ready before an agency uses WhatsApp for business.

A business number in the company's name
Use a number that belongs to the company, not a staff member's personal SIM. If a person leaves, the number and the chats stay with you.
A business profile that says what you do
Fill in the name, hours, address and the services you offer, and add the languages. Check WhatsApp's current business policy for what is allowed.
An opt-in record
Note the date and way each client agreed to be messaged. A client who sent a document has agreed to messages about that file only.
Message templates and who pays
For messages the business starts, templates and charges apply through the API. Check WhatsApp's current business policy and pricing before planning.
A way to opt out
Give a plain way to stop messages and record it at once. Never message a client who has said no.
A person to answer, and a rule on documents
Name who replies, and the hours. Say in writing how files are saved and deleted. Do not forward a client's document to other staff or groups.

Who it is for

This is written for these translation and interpretation services.

  • Certified translation for visa, immigration and admission files
  • Legal and court document translation
  • Technical and manufacturing manual translation
  • Medical and pharma document translation
  • Website and software localisation
  • Subtitling and audio translation
  • Business and conference interpreters
  • Medical and international patient interpreters

Not for

It is not the right fit if.

  • You want a guaranteed Google ranking or a guaranteed number of leads. Nobody honest can promise either.
  • You need enquiries by next week and have nobody to answer them.
  • You want posts and reach reported, not enquiries and orders.

How it works

From your first message to the first report.

No open-ended retainer. Every step gives you something in writing.

  1. First

    Your brief

    You tell us what you need in a few short steps: your business, what you want, where enquiries come from and how they are handled.

  2. After the brief

    A conversation and a written scope

    We read it, then talk with whoever handles your enquiries. If you want our help, the scope, the fee and the reporting come in writing, and nothing starts before you have read them.

  3. Before work starts

    Baseline recorded

    Enquiries by source, reply time, conversion and cost per order, written down so every later report has an honest comparison.

  4. After the baseline

    The first fix goes live

    The fix we agreed to start with is put in place and measured against the baseline, whether that is reply time, a follow-up sequence, the page buyers land on or the handover between marketing and sales.

  5. As agreed

    Report against the baseline

    What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.

  6. At renewal

    Renew on the numbers

    The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.

How the whatsapp marketing work runs

  1. 1

    Understand current WhatsApp use

    We review how customers currently message you and how consistently, if at all, it is answered.

  2. 2

    Audit common questions

    We identify the questions that come up repeatedly, which decide what should be automated first.

  3. 3

    Set up automation and templates

    An automated first response and quick reply templates are built for the most common needs.

  4. 4

    Connect to the CRM

    Conversations are linked to customer records so context carries over between team members.

  5. 5

    Measure and optimise

    We track response time and conversion, refining automated responses based on what customers actually ask.

Why us

Why owners pick GullySales over an agency.

  • Marketing and sales, as one job

    Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

  • The person on the first call does the work

    No account managers in between. You are never handed to someone you have not met.

  • A baseline before anything starts

    Your numbers are written down on day one, so every later report compares against something honest.

  • The fee in writing, split three ways

    Our time, your media spend and production on separate lines. You always see what goes to us.

  • No guarantees we cannot keep

    The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

  • One office, and we say so

    Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.

Your brief

Tell us what you need, and we will read it before we call.

Eight short steps about your business, what you want and who decides. Most questions are a tap, and you can skip any you would rather answer on the call.

Tell us what you needor call +91 80958 58589

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

Tell us what you need
Broadcast list or the API?
A broadcast list works for a small set of clients who have saved your number. The API suits an agency sending status updates at volume, with templates, and has costs. Check WhatsApp's current terms.
Should we use WhatsApp groups with clients?
For a corporate project with several people, a group can work. For individuals with personal documents, one-to-one chats are safer, and a group must never mix clients.
Can staff use their own numbers?
We advise against it. A client's file, a price and a promise sit on a phone you do not control. Give staff access to the company number instead.
Is a catalogue useful for a translation agency?
A little. List document types, languages and add-ons like certification and courier, without prices if they vary by file. It gives a client a first picture before they send a scan.
Do you translate documents for us?
No. GullySales is a sales and marketing firm. We bring the enquiries in and help turn them into orders, and your own translators and reviewers do the language work.
Can you promise our pages will rank for visa translation?
No one can. We build pages that answer what clients search and record the requests that come from them. Rankings depend on search engines and competitors, and are never promised.
How much does it cost?
There is no price list, because the work differs by business. The fee is scoped after we have read your brief and spoken to you, and put in writing before anything starts, split into our time, your media spend and production.
How long is the contract?
The term is agreed in writing after we have spoken, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
How soon will we see results?
It depends on the trade, the channel and what is already in place. After we have read your brief and spoken to you, we say what we would expect to move first and how it will be measured against the baseline. Nothing here is guaranteed.
Who will actually do the work?
The person you speak to before anything starts. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.

More for translation and interpretation services

Everything else we would do for you.

Or start from the overview: sales and marketing for translation and interpretation services.

Your next practical step

Tell us what you are trying to grow, and we will read it before we call.

Eight short steps, mostly taps. Skip anything you would rather answer on the call.

Tell us what you need