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Bicycle stores · WhatsApp marketing

A parent asks the size on WhatsApp, and the answer arrives with a photo of the cycle.

WhatsApp marketing for a bicycle store is using one business number for size questions, photos of stock, service bookings and reminders. GullySales works on the greeting, the saved replies, the catalogue and the rules for messaging people who agreed.

Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

Realistic editorial illustration of retailers at work in India

What WhatsApp marketing means

WhatsApp marketing is sending updates, offers and reminders to customers on the app most Indian buyers already check daily. GullySales sets up business WhatsApp, writes the message templates and keeps the list consented and current.

Last updated 18 Oct 2026.

For bicycle stores

Where it usually goes wrong, and what we would do.

  • “The enquiry arrives as a photo of someone else's cycle”

    A buyer sends a picture from a marketplace and asks if the shop has it. A reply that says come to the shop loses them, while a reply that says we hold something close and shows it keeps them chatting.

  • “Repair customers want a status, not a visit”

    They ask if the cycle is ready and what the problem was. A message with a photo and a plain note saves a trip and builds trust. Without it, the owner calls the shop and interrupts the mechanic.

  • “A personal number mixes shop and family”

    When the owner's own phone carries enquiries, they sit between family messages and are missed at night. A separate business number with a greeting and away message keeps shop talk in one place.

  • “Broadcasts to people who did not agree get blocked”

    Sending offers to every number in the phone looks efficient and gets the number reported. Messages go to people who agreed to hear from the shop, and the shop checks the platform's current rules before any bulk send.

What we do

What we deliver for bicycle stores.

Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.

  1. A WhatsApp Business setup

    A business profile with name, address, hours, a short description and a catalogue of cycles and services.

    Result: A customer sees a shop profile, not a stranger's number.

  2. A greeting and away message

    An opening message that asks age, height and use, and an after-hours note that says when the shop will reply.

    Result: Every enquiry starts with the questions you need.

  3. Saved replies for common questions

    Replies for wheel size, e-cycle range questions, service booking and pick-up, each with a photo or link.

    Result: The team answers the same question the same way.

  4. A catalogue of cycles and services

    Photos and short descriptions of the cycles you hold and the repairs you do, kept current by one person.

    Result: Buyers browse before they ask.

  5. A reminder message set

    Service-due and repair-ready messages, sent to people who agreed to receive them.

    Result: Reminders go out from the record to the right people.

  6. Labels for enquiry stage

    Labels for new, sizing, ready to visit, bought and service due, applied in the business app.

    Result: You can see where each chat stands.

How the result is measured

  • Messages delivered
  • Reply rate
  • Enquiries from WhatsApp

Recorded as a baseline before work starts, so every later report has an honest comparison.

Who it is for

This is written for these bicycle stores.

  • Neighbourhood cycle shops selling kids' and adult bicycles
  • Gear cycle and mountain bike specialists
  • Electric bicycle dealers
  • Road bike and performance cycling shops
  • Cycle repair and servicing workshops
  • Cycle spares and accessories shops
  • Shops supplying school transport and fitness groups
  • Cycle rental and tour operators selling used cycles

How it works

From your first message to the first report.

No open-ended retainer. Every step gives you something in writing.

  1. First

    Your brief

    You tell us what you need in a few short steps: your business, what you want, where enquiries come from and how they are handled.

  2. After the brief

    A conversation and a written scope

    We read it, then talk with whoever handles your enquiries. If you want our help, the scope, the fee and the reporting come in writing, and nothing starts before you have read them.

  3. Before work starts

    Baseline recorded

    The numbers this work is meant to move, such as enquiries, quotations, orders, visits or renewals, written down so every later report has an honest comparison.

  4. After the baseline

    The first fix goes live

    The fix we agreed to start with is put in place and measured against the baseline, whether that is a reply, a follow-up, a page, a listing or the handover between marketing and sales.

  5. As agreed

    Report against the baseline

    What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.

  6. At renewal

    Renew on the numbers

    The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.

How the whatsapp marketing work runs

  1. 1

    Understand current WhatsApp use

    We review how customers currently message you and how consistently, if at all, it is answered.

  2. 2

    Audit common questions

    We identify the questions that come up repeatedly, which decide what should be automated first.

  3. 3

    Set up automation and templates

    An automated first response and quick reply templates are built for the most common needs.

  4. 4

    Connect to the CRM

    Conversations are linked to customer records so context carries over between team members.

  5. 5

    Measure and optimise

    We track response time and conversion, refining automated responses based on what customers actually ask.

Why us

Why owners pick GullySales over an agency.

  • Marketing and sales, as one job

    Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

  • The person on the first call does the work

    No account managers in between. You are never handed to someone you have not met.

  • A baseline before anything starts

    Your numbers are written down on day one, so every later report compares against something honest.

  • The fee in writing, split three ways

    Our time, your media spend and production on separate lines. You always see what goes to us.

  • No guarantees we cannot keep

    The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

  • One office, and we say so

    Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.

Your brief

Tell us what you need, and we will read it before we call.

Eight short steps about your business, what you want and who decides. Most questions are a tap, and you can skip any you would rather answer on the call.

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

Can we use our existing number?
You can move it to WhatsApp Business if you are not using it for anything else. A separate number keeps shop and family apart. We help you choose, and check the platform's current rules.
Is sending offers to all our contacts allowed?
Only to people who agreed to receive them, and subject to the platform's current rules. We build the list from consent at billing and on enquiry, and we do not message numbers that never opted in.
Should we use a chatbot?
Not at the start. A greeting, saved replies and a person who answers are enough for a cycle shop. Automation can follow once the questions are clear and someone watches the replies.
How much does it cost?
There is no price list, because the work differs by business. The fee is scoped after we have read your brief and spoken to you, and put in writing before anything starts, split into our time, your media spend and production.
How long is the contract?
The term is agreed in writing after we have spoken, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
How soon will we see results?
It depends on the trade, the channel and what is already in place. After we have read your brief and spoken to you, we say what we would expect to move first and how it will be measured against the baseline. Nothing here is guaranteed.
Who will actually do the work?
The person you speak to before anything starts. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
Your brief, and a conversation. After that, access to whatever this work touches, such as your website, your accounts or your enquiry record, and time with the people who handle your enquiries.
What if we are not happy with the work?
Tell us and the plan changes. Everything is reported against the baseline, so a number that is not moving is visible to both sides. The term is in your written scope, and the refund and cancellation policy sets out the rest.

Your next practical step

Tell us what you are trying to grow, and we will read it before we call.

Eight short steps, mostly taps. Skip anything you would rather answer on the call.