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Kitchen appliance stores · WhatsApp marketing

Turn the chat where the kitchen drawing arrives into a record and a sale.

WhatsApp marketing for a kitchen appliance store is the use of the shop's WhatsApp number for catalogues, quotations and service reminders to people who have agreed to hear from you. GullySales sets up the Business number, the catalogue and the messages, and keeps to the platform's current rules.

Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

Kitchen Appliances product collection

What WhatsApp marketing means

WhatsApp marketing is sending updates, offers and reminders to customers on the app most Indian buyers already check daily. GullySales sets up business WhatsApp, writes the message templates and keeps the list consented and current.

Last updated 18 Oct 2026.

For kitchen appliance stores

Where it usually goes wrong, and what we would do.

  • “The drawing arrives as a photo”

    Designers and households send kitchen drawings and cabinet photos on WhatsApp. A shop that replies with the fit answer and the quotation, and logs the sender, wins the chat; one that replies with a price list loses it.

  • “A catalogue by appliance saves the first ten minutes”

    A catalogue organised by chimney, hob, oven and purifier lets a visitor browse and send the model they like. It also gives staff a link to share when the same question arrives again.

  • “Service reminders belong on WhatsApp”

    A chimney cleaning or cartridge reminder sent to a household that bought from you is welcome and brings the booking. It must go only to people who have agreed to receive messages, and it should offer a way to stop.

  • “Broadcasts to everyone annoy the best customers”

    A festival message to the whole contact list reaches people who bought a chimney last year and wanted nothing else. Group the list by what they bought, and send each group what is relevant.

What we do

What we deliver for kitchen appliance stores.

Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.

  1. A WhatsApp Business setup

    A business profile with the shop name, address, hours and a catalogue by appliance type.

    Result: A profile a visitor can read before messaging.

  2. Quick replies for common questions

    Saved replies for model enquiries, quotation requests, installation and service, written in plain words.

    Result: Staff answer the common questions the same way.

  3. Permission and list grouping

    A way to record consent when a number is taken and to group contacts by purchase.

    Result: A list that shows who agreed to messages.

  4. Reminder and festival messages

    Service reminders and a festival catalogue, sent to the relevant group with an option to stop.

    Result: Messages that go only to the people they suit.

  5. A hand-off to the quotation log

    A step where every drawing received in chat is entered in the quotation record.

    Result: No kitchen drawing stays only in a chat.

How the result is measured

  • Messages delivered
  • Reply rate
  • Enquiries from WhatsApp

Recorded as a baseline before work starts, so every later report has an honest comparison.

Who it is for

This is written for these kitchen appliance stores.

  • Built-in chimney, hob and oven specialists
  • Multi-brand kitchen appliance showrooms
  • Modular kitchen studios that also supply appliances
  • Water purifier and RO dealers with service teams
  • Mixer-grinder, cookware and small appliance stores
  • Dishwasher and microwave dealers
  • Commercial kitchen equipment suppliers for restaurants and canteens
  • Appliance stores supplying builders' show flats

How it works

From your first message to the first report.

No open-ended retainer. Every step gives you something in writing.

  1. First

    Your brief

    You tell us what you need in a few short steps: your business, what you want, where enquiries come from and how they are handled.

  2. After the brief

    A conversation and a written scope

    We read it, then talk with whoever handles your enquiries. If you want our help, the scope, the fee and the reporting come in writing, and nothing starts before you have read them.

  3. Before work starts

    Baseline recorded

    The numbers this work is meant to move, such as enquiries, quotations, orders, visits or renewals, written down so every later report has an honest comparison.

  4. After the baseline

    The first fix goes live

    The fix we agreed to start with is put in place and measured against the baseline, whether that is a reply, a follow-up, a page, a listing or the handover between marketing and sales.

  5. As agreed

    Report against the baseline

    What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.

  6. At renewal

    Renew on the numbers

    The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.

How the whatsapp marketing work runs

  1. 1

    Understand current WhatsApp use

    We review how customers currently message you and how consistently, if at all, it is answered.

  2. 2

    Audit common questions

    We identify the questions that come up repeatedly, which decide what should be automated first.

  3. 3

    Set up automation and templates

    An automated first response and quick reply templates are built for the most common needs.

  4. 4

    Connect to the CRM

    Conversations are linked to customer records so context carries over between team members.

  5. 5

    Measure and optimise

    We track response time and conversion, refining automated responses based on what customers actually ask.

Why us

Why owners pick GullySales over an agency.

  • Marketing and sales, as one job

    Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

  • The person on the first call does the work

    No account managers in between. You are never handed to someone you have not met.

  • A baseline before anything starts

    Your numbers are written down on day one, so every later report compares against something honest.

  • The fee in writing, split three ways

    Our time, your media spend and production on separate lines. You always see what goes to us.

  • No guarantees we cannot keep

    The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

  • One office, and we say so

    Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.

Your brief

Tell us what you need, and we will read it before we call.

Eight short steps about your business, what you want and who decides. Most questions are a tap, and you can skip any you would rather answer on the call.

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

Can we send messages to everyone in the phone?
Message only people who have agreed. Check the platform's current rules and the data rules that apply to you before any broadcast.
Do we need the WhatsApp Business API?
Not for a small shop; the Business app with a catalogue and quick replies is enough. We look at the API only if message volume outgrows it.
Should designers be in a group?
A broadcast list or a group with their consent can work for stock updates. Keep it for information that helps them, such as new models and delivery dates.
How much does it cost?
There is no price list, because the work differs by business. The fee is scoped after we have read your brief and spoken to you, and put in writing before anything starts, split into our time, your media spend and production.
How long is the contract?
The term is agreed in writing after we have spoken, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
How soon will we see results?
It depends on the trade, the channel and what is already in place. After we have read your brief and spoken to you, we say what we would expect to move first and how it will be measured against the baseline. Nothing here is guaranteed.
Who will actually do the work?
The person you speak to before anything starts. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
Your brief, and a conversation. After that, access to whatever this work touches, such as your website, your accounts or your enquiry record, and time with the people who handle your enquiries.
What if we are not happy with the work?
Tell us and the plan changes. Everything is reported against the baseline, so a number that is not moving is visible to both sides. The term is in your written scope, and the refund and cancellation policy sets out the rest.

Your next practical step

Tell us what you are trying to grow, and we will read it before we call.

Eight short steps, mostly taps. Skip anything you would rather answer on the call.