Skip to content

TV and audio stores · WhatsApp marketing

Let the household send the wall photograph and receive a size answer on WhatsApp.

WhatsApp marketing for a TV and audio store is the use of the store's business number to answer enquiries, invite households to the demo room and keep installation on track. GullySales works on the catalogue, the saved replies and the broadcast rules for a number buyers already trust.

Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

Realistic editorial illustration of electronics and appliance stores at work in India

What WhatsApp marketing means

WhatsApp marketing is sending updates, offers and reminders to customers on the app most Indian buyers already check daily. GullySales sets up business WhatsApp, writes the message templates and keeps the list consented and current.

Last updated 18 Oct 2026.

For TV and audio stores

Where it usually goes wrong, and what we would do.

  • “Buyers send a photograph of the wall”

    A household that cannot describe the room will send a picture of the wall and the sofa. A store that replies with a size suggestion and a demo slot turns that photograph into a visit.

  • “The catalogue is read before the shop is visited”

    Televisions, soundbars and mounts shown with sizes and price bands let a buyer shortlist at home. A catalogue that is out of date sends them to the door for a model that is gone.

  • “Broadcasts can annoy the very buyers you want”

    Sending every offer to every contact turns a trusted number into noise. Messages should go to people who asked, in groups that match their interest, with a clear way to stop them.

  • “Installation chatter belongs in one thread”

    Dates, address details and technician names get lost across calls. Keeping the installation conversation on WhatsApp gives the household and the team a single history.

What we do

What we deliver for TV and audio stores.

Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.

  1. A business profile and catalogue

    Store name, address, hours and a catalogue of televisions, soundbars, home theatre and mounting, with sizes and starting price bands.

    Result: The shortlist can be made from the phone.

  2. Saved replies for common questions

    Ready answers on size, panel type, exchange, finance and installation, edited by the salesperson before sending.

    Result: Answers are consistent and still personal.

  3. Click-to-chat links on ads and posts

    Links from the website, Google profile and social posts that open a chat with a pre-filled line about the model or room.

    Result: Each source starts a chat you can count.

  4. Labels and lists by buyer stage

    Contacts marked as enquiry, demo booked, bought and installation pending, so messages go only to the right group.

    Result: Broadcasts reach the right people.

  5. Opt-in and stop wording

    A plain line asking permission to send offers and a simple way to opt out, following the platform's current rules.

    Result: Contacts have agreed to hear from you.

  6. Match and festival message templates

    Short, dated messages for seasonal offers, written once and reused with the right details.

    Result: Seasonal messages are ready before the season.

How the result is measured

  • Messages delivered
  • Reply rate
  • Enquiries from WhatsApp

Recorded as a baseline before work starts, so every later report has an honest comparison.

Who it is for

This is written for these TV and audio stores.

  • Multi-brand television showrooms with a demo room
  • Home theatre and hi-fi specialists
  • Brand-exclusive television and audio stores
  • Soundbar and speaker boutiques
  • Stores supplying hotels, guest houses and offices
  • Stores supplying interior designers and builders
  • Electronics stores with a strong TV and audio floor
  • Small-town TV dealers who deliver and install

How it works

From your first message to the first report.

No open-ended retainer. Every step gives you something in writing.

  1. First

    Your brief

    You tell us what you need in a few short steps: your business, what you want, where enquiries come from and how they are handled.

  2. After the brief

    A conversation and a written scope

    We read it, then talk with whoever handles your enquiries. If you want our help, the scope, the fee and the reporting come in writing, and nothing starts before you have read them.

  3. Before work starts

    Baseline recorded

    The numbers this work is meant to move, such as enquiries, quotations, orders, visits or renewals, written down so every later report has an honest comparison.

  4. After the baseline

    The first fix goes live

    The fix we agreed to start with is put in place and measured against the baseline, whether that is a reply, a follow-up, a page, a listing or the handover between marketing and sales.

  5. As agreed

    Report against the baseline

    What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.

  6. At renewal

    Renew on the numbers

    The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.

How the whatsapp marketing work runs

  1. 1

    Understand current WhatsApp use

    We review how customers currently message you and how consistently, if at all, it is answered.

  2. 2

    Audit common questions

    We identify the questions that come up repeatedly, which decide what should be automated first.

  3. 3

    Set up automation and templates

    An automated first response and quick reply templates are built for the most common needs.

  4. 4

    Connect to the CRM

    Conversations are linked to customer records so context carries over between team members.

  5. 5

    Measure and optimise

    We track response time and conversion, refining automated responses based on what customers actually ask.

Why us

Why owners pick GullySales over an agency.

  • Marketing and sales, as one job

    Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

  • The person on the first call does the work

    No account managers in between. You are never handed to someone you have not met.

  • A baseline before anything starts

    Your numbers are written down on day one, so every later report compares against something honest.

  • The fee in writing, split three ways

    Our time, your media spend and production on separate lines. You always see what goes to us.

  • No guarantees we cannot keep

    The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

  • One office, and we say so

    Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.

Your brief

Tell us what you need, and we will read it before we call.

Eight short steps about your business, what you want and who decides. Most questions are a tap, and you can skip any you would rather answer on the call.

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

Is the normal WhatsApp app enough?
For a few chats, yes. A business account adds a catalogue, labels and saved replies, which a store with a steady stream of enquiries will want. Check the platform's current rules on bulk messaging.
Can we message past customers about an upgrade?
Only those who have agreed to hear from you, and with a way to say stop. Keep the message about something useful, such as a soundbar to suit the set they bought.
How much does it cost?
There is no price list, because the work differs by business. The fee is scoped after we have read your brief and spoken to you, and put in writing before anything starts, split into our time, your media spend and production.
How long is the contract?
The term is agreed in writing after we have spoken, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
How soon will we see results?
It depends on the trade, the channel and what is already in place. After we have read your brief and spoken to you, we say what we would expect to move first and how it will be measured against the baseline. Nothing here is guaranteed.
Who will actually do the work?
The person you speak to before anything starts. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
Your brief, and a conversation. After that, access to whatever this work touches, such as your website, your accounts or your enquiry record, and time with the people who handle your enquiries.
What if we are not happy with the work?
Tell us and the plan changes. Everything is reported against the baseline, so a number that is not moving is visible to both sides. The term is in your written scope, and the refund and cancellation policy sets out the rest.

Your next practical step

Tell us what you are trying to grow, and we will read it before we call.

Eight short steps, mostly taps. Skip anything you would rather answer on the call.