Skip to content
GullySales
Tell us what you need

Domain service providers · WhatsApp marketing

Use WhatsApp to reach owners who never read the renewal email.

WhatsApp marketing for a domain provider means using the channel owners already check for renewal notices, transfer help and short answers. GullySales writes the templates and the rules for using the WhatsApp Business API or app within the platform's current rules.

Tell us what you needor call +91 80958 58589

Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

A broadband technician explains a router to a customer

What WhatsApp marketing means

WhatsApp marketing is sending updates, offers and reminders to customers on the app most Indian buyers already check daily. GullySales sets up business WhatsApp, writes the message templates and keeps the list consented and current.

Also for domain service providers

Sales and marketing for domain service providers, the overview.

Last updated 18 Oct 2026.

For domain service providers

Where it usually goes wrong, and what we would do.

  • “A shop owner reads WhatsApp before email”

    The email address on the account may be a nephew's or an old one. A mobile number on WhatsApp reaches the person who pays, and a short renewal notice there is read.

  • “A bare reminder gets ignored”

    A message that says only your domain is expiring looks like spam. Name the domain, the date and the price, and say how to renew in a single step.

  • “Support questions arrive as photos”

    Owners send screenshots of the panel and ask what to do. A shared inbox with saved replies for transfers and DNS answers these without a long call.

  • “Permission comes first”

    A number collected for support is not a list for offers. Record why each number was given and message only for that reason unless the owner agrees to more.

What we do

What we deliver for domain service providers.

Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.

  1. Template set

    Message templates for renewal notice, expiry notice, registration confirmation and transfer steps, for approval on the platform.

    Result: Each template names the domain, the date and the action.

  2. Number and consent record

    A field in your records for each owner's WhatsApp number, how it was collected and what they agreed to receive.

    Result: You can show why each owner was messaged.

  3. Shared inbox rules

    Who answers, which saved replies exist and when a message moves to a phone call.

    Result: A support message has an owner and an agreed first reply.

  4. Click-to-chat on key pages

    A WhatsApp button on the transfer guide, the price page and the agency sheet.

    Result: A buyer with a question on those pages reaches a person in one tap.

  5. Agency broadcast list

    A list of agencies who opted in to hear about price changes and new extensions.

    Result: An agency hears about a change from you, not from another provider.

How the result is measured

  • Messages delivered
  • Reply rate
  • Enquiries from WhatsApp

Recorded as a baseline before work starts, so every later report has an honest comparison.

Read the full WhatsApp marketing and automation page

What to capture or send

Messages are short, name the domain and ask one thing.

Renewal reminder template
Names the domain, the end date and the price in one line, with a button or number to reply, sent under the platform's template rules.
Welcome after registration
Confirms the name, links to the panel and offers to help connect email, sent once after the first order.
Photo of an error screen
A saved reply asking the owner to send the error screen and the domain name, so support finds the fault without a call.
Consent record
The date and wording agreed when the owner asked for updates, stored beside the number so a later complaint can be answered.
Agency broadcast
A note to agencies about a new extension or a panel change, sent only to those who opted in.

Who it is for

This is written for these domain service providers.

  • First-time business owners buying a website address
  • Startups choosing names and checking trademarks with their adviser
  • Web designers and agencies registering for clients
  • Companies protecting brand variants and regional spellings
  • Domain investors and resellers
  • Schools, trusts and associations moving to .in and .org addresses
  • Professionals such as doctors and chartered accountants starting a practice site
  • Businesses moving from a free or old address to their own domain

Not for

It is not the right fit if.

  • You hold numbers collected for support and never asked about marketing, so a reminder programme would need consent first.
  • Support has no staff free in business hours, and a chat channel for renewals would collect unanswered messages.

How it works

How the whatsapp marketing work runs

The work itself, in order. How an engagement starts, from your brief to a written scope, is set out on our method page.

  1. 1

    Read the chats you already have

    We read how customers write to you, which questions repeat and where a chat goes quiet. The repeated questions decide what gets automated first.

  2. 2

    Sort the list and the permission

    Contacts who asked to hear from you are separated from numbers that only sit in a phone book. We agree the wording new contacts will see before they say yes.

  3. 3

    Choose the app or the API

    One phone and a small team can stay on the ordinary app. Several people on one number, templates or a CRM link need the API through a provider, which is its own piece of setup work.

  4. 4

    Write the replies and the plan

    The greeting, away message, saved replies and handover rule are written in your words and approved by you. The message plan and its templates follow.

  5. 5

    Connect the record and test

    Each link carries its source line and each chat lands in the CRM. We test on real phones, including a customer who asks for a person.

  6. 6

    Read the unanswered questions

    A question the first reply could not answer becomes a new saved reply or a fixed handover. Stop requests are watched too, with the number's quality rating where the API is used, since both show a message plan that has gone too far.

Where this fits

Three pieces of sales work, in this order.

This work sits inside sales process design, at stage 0, foundation. The audit comes before it, and sales management keeps it running.

  1. Step 1

    Sales audit

    Find where deals are being lost and what to fix first.

    Start here if you cannot say where orders are lost.

  2. Step 2 · you are here

    Sales process design

    One written way to sell, from first enquiry to repeat order.

    Start here if every salesperson sells differently.

  3. Step 3

    Sales management

    A target, a review routine and someone who owns the number.

    Start here if the team has targets and no routine.

Tell us what you need Your brief is read before we call. Scope, fee and term in writing.

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

Tell us what you need
Is WhatsApp allowed for renewal reminders?
Check the platform's current rules on templates and consent before you start. We design the messages around notices an owner has asked for, and avoid promotional blasts to numbers collected for another reason.
Do we need the WhatsApp Business API?
The Business app suits a small volume of manual replies. If you send renewal notices from your system, you need the API through an approved provider. We help you decide from your volume and tools.
Can we send the authorisation code over WhatsApp?
Send it through the account panel or the registered email, not a chat. A code moves the name, and a chat message can be seen on a shared phone. If a client insists, verify who they are against the account record before sending anything.
Why would a shop owner ignore the renewal email?
Business mail sits in an inbox the owner opens rarely, one set up by a designer. A message to the phone they carry reaches them. Record the number at registration and confirm they agree to receive reminders there.
How much does it cost?
There is no price list, because the work differs by business. The fee is scoped after we have read your brief and spoken to you, and put in writing before anything starts, split into our time, your media spend and production.
How long is the contract?
The term is agreed in writing after we have spoken, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
How soon will we see results?
It depends on the trade, the channel and what is already in place. After we have read your brief and spoken to you, we say what we would expect to move first and how it will be measured against the baseline. Nothing here is guaranteed.
Who will actually do the work?
The person you speak to before anything starts. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
Your brief, and a conversation. After that, access to whatever this work touches, such as your website, your accounts or your enquiry record, and time with the people who handle your enquiries.
What if we are not happy with the work?
Tell us and the plan changes. Everything is reported against the baseline, so a number that is not moving is visible to both sides. The term is in your written scope, and the refund and cancellation policy sets out the rest.

More for domain service providers

Everything else we would do for you.

Or start from the overview: sales and marketing for domain service providers.

Your next practical step

Tell us what you are trying to grow, and we will read it before we call.

Eight short steps, mostly taps. Skip anything you would rather answer on the call.

Tell us what you need