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HSR Layout, Bengaluru

In HSR Layout, the physio who replies first gets the booking, not the nearest one.

HSR's sectors filled with people in their twenties and thirties working in the start-ups and technology companies around Koramangala and Bellandur. They have no family doctor, no family jeweller and no family anything; every choice starts with a search.

Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

A regional business owner speaks with a remote adviser by video call

At a glance

HSR Layout is a south-east Bengaluru neighbourhood of young renters and first-time owners who book almost everything on a phone, often through Practo or Urban Company. GullySales helps HSR clinics, studios, skill centres and pet businesses get found for the exact service they offer, and move repeat customers onto their own WhatsApp number.

That makes HSR a good place to be found and an easy place to be forgotten. The business that answers the WhatsApp message in five minutes wins; the one that answers at nine in the evening does not hear back.

Around HSR Layout

Where the businesses are, and who buys from them.

  1. 27th Main and Sector 1 and 2

    Cafes, restaurants, gyms, salons and the clinics and diagnostic centres that serve the sectors.

  2. Sector 6 and 7 and the Agara side

    Coaching centres, skill and language institutes, coworking spaces and early-stage start-ups.

  3. Outer Ring Road edge towards Bellandur

    Technology offices, apartment complexes and the home-services and interior firms that follow new residents.

  4. BDA Complex and 14th Main

    Banks, pharmacies, supermarkets, opticians and dental clinics serving the sectors, with steady weekday footfall from residents.

How buyers decide

How buyers in HSR Layout find and choose a business

HSR residents are mostly young professionals who rent or have just bought, speak English and Hindi, and find everything on a phone. Doctors are chosen on Practo and Google, home services on Urban Company, food on delivery apps, and a place that is on none of them hardly exists.

Coaching, language and skill centres sell to working professionals and to parents. Both book a demo class at the weekend and decide on how the first session went and how quickly the centre replied afterwards.

Pet owners are a large and close group here, with their own WhatsApp and Instagram communities. A vet, groomer or pet boarder recommended in one of them gets a run of new customers within days.

The problem

Where HSR Layout businesses lose orders.

What we see most often in HSR Layout, in the words owners use on the first call.

  • “They book the trial class and never pay”

    Demo sessions in HSR are easy to fill and easy to forget. Without a message the same evening and a call the next day, the trial becomes the end of the conversation.

  • “The platforms own our customers”

    When bookings come through Practo, Urban Company or a delivery app, the customer's number stays with the platform. Every repeat visit costs the commission again.

  • “We are one of many physios on the same few streets”

    Clinics and studios cluster in the sectors, so a generic profile blends into the rest. A page and a Business Profile for the specific problem you treat, sports injuries or back pain for example, stands out.

What we do

What we would do for HSR Layout businesses.

Usually in this order, starting with whatever we rank first once we have read your brief.

  1. Lead response and follow-up

    A named person for every enquiry, a reply routine and a follow-up date on each one until it is won or closed, so HSR Layout buyers stop going to whoever replied first.

  2. Local SEO

    A Google Business Profile, reviews and location pages set up so the right HSR Layout buyers find you on Maps and call.

  3. WhatsApp marketing and automation

    Quote follow-ups, reminders and repeat-order messages on the channel HSR Layout customers already use.

  4. Search engine optimisation

    Pages built for what buyers actually search, so enquiries arrive from search without paying for every click.

  5. Google Ads

    Campaigns judged on cost per enquiry and cost per order, with wasted searches cut as they appear.

  6. Website design and development

    A page for each thing you sell, with the call, WhatsApp and quote request one tap away.

Who it is for

This is written for these HSR Layout businesses.

  • Cafes and coffee shops in HSR Layout
  • Physiotherapy clinics in HSR Layout
  • Psychotherapy practices in HSR Layout
  • Yoga and pilates studios in HSR Layout
  • Pet service businesses in HSR Layout
  • Any HSR Layout business whose buyers search, compare and call before they buy

Not for

It is not the right fit if.

  • You want a guaranteed Google ranking or a guaranteed number of leads. Nobody honest can promise either.
  • You need enquiries by next week and have nobody to answer them.
  • You want posts and reach reported, not enquiries and orders.

How it works

From your first message to the first report.

No open-ended retainer. Every step gives you something in writing.

  1. First

    Your brief

    You tell us what you need in a few short steps: your business, what you want, where enquiries come from and how they are handled.

  2. After the brief

    A conversation and a written scope

    We read it, then talk with whoever handles your enquiries. If you want our help, the scope, the fee and the reporting come in writing, and nothing starts before you have read them.

  3. Before work starts

    Baseline recorded

    The numbers this work is meant to move, such as enquiries, quotations, orders, visits or renewals, written down so every later report has an honest comparison.

  4. After the baseline

    The first fix goes live

    The fix we agreed to start with is put in place and measured against the baseline, whether that is a reply, a follow-up, a page, a listing or the handover between marketing and sales.

  5. As agreed

    Report against the baseline

    What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.

  6. At renewal

    Renew on the numbers

    The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.

Proof

What changed for businesses near you.

Real clients, the work we did, and the result as it was recorded. Where no number was recorded, none is claimed.

All case studies
  • Chord Road Hospital

    Situation
    Patients who knew the hospital trusted it. Patients who searched for a department or a treatment in the area did not find it.
    What we did
    • Website rebuilt around patient needs
    • Search visibility
    • Social media on a schedule
    • Review management
    Result
    • Organic traffic increased 60% within six months
    • Online appointment bookings increased 40%
    • Social following grew 45%, and engagement on it rose 70%
    Read the case study
  • SB Engineering

    Situation
    Buyers searching for laser cutting and sheet metal work in Bengaluru were finding other suppliers first, because the company did not rank for the terms its own customers type.
    What we did
    • The site redesigned for mobile
    • Search work on the buyer's terms
    • Content that shows the work
    • Social channels managed
    Result
    • Website traffic rose 60% within six months, against a target of 50%.
    • High-quality leads rose 45%, with a rise in conversion rates alongside them.
    • Fifteen target keywords moved up the rankings, five of them into the top three positions.
    Read the case study
  • Nanda Arthritis and Rheumatology Center

    Situation
    There was no website, so a patient looking for a rheumatologist had no way to learn about the centre. Enquiries were few, and the ones that arrived came by word of mouth.
    What we did
    • A website for patients
    • Search work
    • Google Business and reviews
    • Lead capture and advertising
    Result
    No numbers were recorded for this engagement. The work is described in full in the case study.
    Read the case study

Also worked with

Curtain Label · Difesa Security Services · Felicity Inn · Hands On CSR · Implevista · Kambar Group · Kalessi · Kerur Pain Clinic · LL Trust · Lucky Deals · Natural Gases · NavaShakthi Souhardha · NewCom Logistics · Proton Technical Services · Shakthi Foundation · Shakthi Group · Urbanest · Insyde Studio · Venkateshwara Laser Tech · Vivara Studios

Why us

Why owners pick GullySales over an agency.

  • Marketing and sales, as one job

    Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

  • The person on the first call does the work

    No account managers in between. You are never handed to someone you have not met.

  • A baseline before anything starts

    Your numbers are written down on day one, so every later report compares against something honest.

  • The fee in writing, split three ways

    Our time, your media spend and production on separate lines. You always see what goes to us.

  • No guarantees we cannot keep

    The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

  • One office, and we say so

    Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.

Your brief

Tell us what you need, and we will read it before we call.

Eight short steps about your business, what you want and who decides. Most questions are a tap, and you can skip any you would rather answer on the call.

FAQ

Questions HSR Layout owners ask before they call.

Not here? More answers, or ask on WhatsApp.

Which matters more here, Instagram or Google?
Google for the booking, Instagram for the habit. A clinic or a coaching centre gets almost all first enquiries from a search; a cafe gets more from Instagram. We measure both and tell you which produced the customers.
Should we stay on Practo and Urban Company?
Usually yes, for the first visit. The work is to move the second visit onto your own WhatsApp number and profile, so repeat customers stop costing a commission.
How much does it cost?
There is no price list, because the work differs by business. The fee is scoped after we have read your brief and spoken to you, and put in writing before anything starts, split into our time, your media spend and production.
How long is the contract?
The term is agreed in writing after we have spoken, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
How soon will we see results?
Fixes to reply time, follow-up and your Google Business Profile are the quickest to show, because the enquiries already exist. Ads can follow soon after follow-up is in place. SEO and content take longer. How long each takes depends on your business, and we tell you which applies to you after we have spoken. Nothing here is guaranteed.
Who will actually do the work?
The person you speak to before anything starts. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
To start, last month's enquiries in any format and time with whoever handles them. After that, access to the accounts the work touches, such as the website, Google Business Profile or CRM.
What if we are not happy with the work?
Tell us and the plan changes. Everything is reported against the baseline, so a number that is not moving is visible to both sides. The term is in your written scope, and the refund and cancellation policy sets out the rest.

Your next practical step

Tell us what you are trying to grow, and we will read it before we call.

Eight short steps, mostly taps. Skip anything you would rather answer on the call.