Sales administrative support · Sales
Stop your best salespeople losing afternoons to quotations and follow-up emails.
A sales team is often measured on closing ability while spending a large part of the week on quotations, order paperwork, CRM updates and chasing an overdue invoice. None of that is selling, and none of it needs to be done by the person best at closing deals.
Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.
In one paragraph
Sales administrative support is the back-office work behind every sale: quotations, order processing, CRM data entry and invoice follow-up, handled so the sales team can spend its time selling. GullySales sets up the process and, where needed, the resourcing that keeps this administration moving without pulling a salesperson off the phone.
This service builds the administrative layer that handles it instead. It covers a clear process for quotations and order processing, someone responsible for keeping CRM records current, and a consistent way of following up on invoices. Administration then happens reliably, without consuming a salesperson's selling time.
The problem
Does this sound like your business?
What owners tell us on the first call, in their words.
“Quotations take days because they compete with selling time”
A buyer asks for a quote, and it sits in a queue behind actual sales calls, sometimes long enough for the opportunity to cool.
“CRM records are only as current as the last quiet afternoon”
Data entry happens in bursts when a salesperson finally has time, so the CRM is never a reliable, current picture of the pipeline.
“Invoice follow-up is inconsistent and uncomfortable”
Chasing payment falls to whoever made the sale, who is reluctant to damage the relationship, so overdue invoices drift longer than they should.
What we do
Everything that is included.
Each deliverable, and what it gets you. Nothing here is an extra.
Quotation process and turnaround standard
A clear process and turnaround time for quotations, handled by administrative support rather than competing with sales calls.
Order processing support
Orders logged, confirmed and tracked through to fulfilment without depending on the salesperson chasing internally.
CRM data entry and hygiene
Records kept current and complete, so the CRM reflects the actual state of the pipeline at any time.
Invoice follow-up process
A consistent, professional follow-up cadence for overdue invoices that does not depend on the salesperson's comfort with chasing payment.
Sales reporting support
Regular reports on pipeline, quotations and orders prepared and delivered without pulling a salesperson away from selling to build them.
How the result is measured
- Quotation turnaround time
- CRM record completeness
- Invoice ageing beyond terms
- Sales hours reclaimed from administration
Recorded as a baseline before work starts, so every later report has an honest comparison.
Who it is for
This is written for you if these sound familiar.
- Sales teams where quotations, orders and CRM updates are done by the same people who sell
- Businesses with inconsistent or delayed quotation turnaround
- Companies chasing overdue invoices informally, with no consistent follow-up process
- Growing sales teams reaching the size where dedicated administrative support pays for itself
Not for
It is not the right fit if.
- Your sales team is small enough that the current administrative load is genuinely light
- You need field-specific support such as route planning for travelling reps. That is field sales support
How it works
From your first message to the first report.
No open-ended retainer. Every step gives you something in writing.
First
Your brief
You tell us what you need in a few short steps: your business, what you want, where enquiries come from and how they are handled.
After the brief
A conversation and a written scope
We read it, then talk with whoever handles your enquiries. If you want our help, the scope, the fee and the reporting come in writing, and nothing starts before you have read them.
Before work starts
Baseline recorded
The numbers this work is meant to move, such as enquiries, quotations, orders, visits or renewals, written down so every later report has an honest comparison.
After the baseline
The first fix goes live
The fix we agreed to start with is put in place and measured against the baseline, whether that is a reply, a follow-up, a page, a listing or the handover between marketing and sales.
As agreed
Report against the baseline
What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.
At renewal
Renew on the numbers
The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.
How the sales administrative support work runs
- 1
Map current administrative load
A review of how much time the sales team currently spends on quotations, orders, CRM and invoice follow-up.
- 2
Design the support process
A clear process built for each administrative task, with turnaround standards set.
- 3
Resource and implement
The process implemented, either through your existing admin resource, a new hire, or as an ongoing outsourced function.
- 4
Track turnaround and hygiene
Quotation turnaround, CRM completeness and invoice ageing tracked to confirm the support is working.
Why us
Why owners pick GullySales over an agency.
Marketing and sales, as one job
Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.
The person on the first call does the work
No account managers in between. You are never handed to someone you have not met.
A baseline before anything starts
Your numbers are written down on day one, so every later report compares against something honest.
The fee in writing, split three ways
Our time, your media spend and production on separate lines. You always see what goes to us.
No guarantees we cannot keep
The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.
One office, and we say so
Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.
#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.
Engagement options
Ways to work with us.
Pick the size of commitment that fits. Every option starts with your brief and a conversation.
Option 1
The conversation on its own
A call after you send your brief. It says honestly whether you need outside help, and many fixes are ones your own team can make.
Option 2
One fix, scoped
Start with the fix that matters most, such as reply time or follow-up. The fee is in writing before anything starts.
Option 3
An ongoing programme
We run the work, report against the baseline, and you renew on the numbers. The term and the reporting are agreed in writing first.
Option 4
Guidance for your own team or agency
We plan, brief and check the work of your in-house team or current agency, instead of replacing them.
Your brief
Tell us what you need, and we will read it before we call.
Eight short steps about your business, what you want and who decides. Most questions are a tap, and you can skip any you would rather answer on the call.
FAQ
Questions owners ask before they call.
Not here? More answers, or ask on WhatsApp.
Can GullySales provide the administrative resource directly?
Will this slow down quotations by adding a step?
How is this different from CRM administration and support?
Does this include collecting overdue payments directly from customers?
How much does it cost?
How long is the contract?
How soon will we see results?
Who will actually do the work?
What do you need from us?
What if we are not happy with the work?
By industry
Sales administrative support, written for your industry.
Related services
Often bought with this, or instead of it.
Your next practical step
Tell us what you are trying to grow, and we will read it before we call.
Eight short steps, mostly taps. Skip anything you would rather answer on the call.