Answer the part photo before the mechanic sends it to the next counter.

1. A named person on the parts phone in every shift

   Who answers between opening and lunch, and who takes it after, written on the board, so the phone is never everybody's job and nobody's.

   Result: Messages stop sitting unread during the busy hour.

2. Three questions asked before any price goes out

   Model, year and variant, with the chassis number asked for the parts where it matters, written as a saved reply the counter can send in one tap.

   Result: Fewer wrong parts come back and fewer garages drift away.

3. A written reply for the part you do not have

   A saved message giving the arrival time, the alternative brand you stock and the price for each, instead of the silence most counters give.

   Result: The garage waits for you instead of calling around.

4. A street-by-street plan for garages you do not supply

   A list of workshops inside your delivery radius, the route to cover them, what to leave behind and when to call after the first order.

   Result: New accounts open in a pattern rather than by luck.

5. A fleet proposal for cab and transport operators

   A written offer covering tyre and battery rates, monthly billing with GST invoices, on-site checks and the person they call, aimed at operators nearby.

   Result: Larger repeat orders land on a schedule.

6. An enquiry register with reply times in it

   Every call and message noted with the source, the part asked for, what was quoted and how long the reply took, reviewed at the end of each week.

   Result: You can see the orders lost to a slow phone.

1. 01 · Day 1

   Free audit call

   45 minutes with whoever handles your enquiries: how they arrive, how fast they are answered, where they are lost.

2. 02 · Within a few working days

   Written, scored report

   Six areas scored, fixes ranked by return and cost. If you want our help, the scope and fee come with it, in writing.

3. 03 · Before work starts

   Baseline recorded

   Enquiries by source, reply time, conversion and cost per order, written down so every later month has an honest comparison.

4. 04 · Month 1

   The first fix goes live

   Usually the cheapest one on the report: reply time, a follow-up sequence or the marketing-to-sales handover.

5. 05 · Every month

   Report against the baseline

   What moved, what did not, and what changes next, in plain words.

6. 06 · Month 3 to 6

   Renew on the numbers

   The term ends and you decide whether to continue from the results. No twelve-month lock.

• Marketing and sales, as one job

  Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

• The person on the first call does the work

  No account managers in between. You are never handed to someone you have not met.

• A baseline before anything starts

  Your numbers are written down on day one, so every monthly report compares against something honest.

• The fee in writing, split three ways

  Our time, your media spend and production on separate lines. You always see what goes to us.

• No lock-in, no guarantees we cannot keep

  Three to six months at a time. We never promise a ranking or a lead count, because nobody controls those.

• One office, and we say so

  Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.