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Tyre dealers · Follow up systems

Call the owner when the tyres are due, before another shop does.

A follow-up system for a tyre dealer is the set of calls and messages sent after an enquiry, a quotation and a fitting. GullySales writes the steps, assigns each to a named person and builds the list that starts each day.

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Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

Tyre dealers: show a real physical business scene illustrating Stock by size, brand and pattern. Count each size, brand, pattern and load rating with its rack location and reorder level, so the counter answers from the screen rather than a walk to the rack.

What follow up systems means

A follow-up system is the set routine for calling, messaging or emailing an enquiry more than once, since most buyers do not decide on the first conversation. GullySales sets the number and timing of follow-ups so an undecided buyer keeps hearing from you until they decide either way.

Also for tyre dealers

Sales and marketing for tyre dealers, the overview.

Last updated 18 Oct 2026.

For tyre dealers

Where it usually goes wrong, and what we would do.

  • “The quotation that is never chased”

    A fleet manager asks for a quote, receives it, and hears nothing more. Three weeks later the fleet has bought elsewhere. One call asking whether the figures were clear is the whole system, and it is skipped.

  • “The enquiry that went cold at the counter”

    A caller asks the price of a size, is told it, and says they will come later. Without a note, nobody calls back. A name and number on the sheet and a call the next morning is a different shop.

  • “After the fitting is when trust is made”

    A message two days after the fitting asking whether the car feels right shows the owner someone is accountable. A complaint caught here is fixed; a complaint missed becomes a bad review.

  • “The due date is a reason to call”

    Alignment and rotation have natural points when the owner should return. A call that says the tyres fitted are due for a check is a service, not a sales push, if it is brief and sent to people who agreed.

What we do

What we deliver for tyre dealers.

Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.

  1. Enquiry follow-up steps

    A short sequence for price enquiries: reply, note the size, call back the next morning, record the result.

    Result: Each enquiry ends as booked, lost or parked, with a reason.

  2. Quotation chase for fleets

    A set of steps after a quotation is sent: confirm receipt, answer questions, visit the depot, record the decision.

    Result: No fleet quotation is left without an outcome.

  3. After-fitting check

    A message to the owner after the fitting asking whether anything feels off, with a number to call.

    Result: Problems reach you before they reach a review site.

  4. Due-date reminder messages

    Short reminders in the owner's language for rotation, alignment or replacement, sent only to owners who agreed.

    Result: The right owners are reminded at the right time.

  5. Morning follow-up list

    A list at the start of the working day of the calls to make, with names, numbers and the reason for each.

    Result: The counter starts the day knowing whom to call.

How the result is measured

  • Follow-up completion rate
  • Average number of follow-ups before close
  • Enquiries closed after repeat follow-up

Recorded as a baseline before work starts, so every later report has an honest comparison.

Read the full lead response and follow-up page

Who it is for

This is written for these tyre dealers.

  • Multi-brand passenger car tyre shops
  • Two-wheeler tyre and puncture shops
  • Truck and bus tyre dealers
  • Authorised brand tyre showrooms
  • Tyre retreading shops
  • Tyre and alignment centres that offer balancing and wheel care
  • Fleet tyre suppliers who serve transport companies
  • Tractor and farm tyre dealers

How it works

How the follow up systems work runs

The work itself, in order. How an engagement starts, from your brief to a written scope, is set out on our method page.

  1. 1

    Measure today's reply time

    From last month's enquiries, we measure how long each waited for a first reply and how many follow-ups it got.

  2. 2

    Agree targets and the sequence

    We set reply targets and the follow-up sequence with your team, based on its real hours and workload.

  3. 3

    Set up templates, tasks and ownership

    Templates, first-call questions, CRM tasks and named owners go live, with cover for leave and weekends.

  4. 4

    Track and adjust every month

    Reply time and follow-up completion are reported against the baseline, and the routine is changed where it is not kept.

Where this fits

Three pieces of sales work, in this order.

This work sits inside sales process design, at stage 2, qualification. The audit comes before it, and sales management keeps it running.

  1. Step 1

    Sales audit

    Find where deals are being lost and what to fix first.

    Start here if you cannot say where orders are lost.

  2. Step 2 · you are here

    Sales process design

    One written way to sell, from first enquiry to repeat order.

    Start here if every salesperson sells differently.

  3. Step 3

    Sales management

    A target, a review routine and someone who owns the number.

    Start here if the team has targets and no routine.

Tell us what you need Your brief is read before we call. Scope, fee and term in writing.

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

Tell us what you need
Who should make the follow-up calls?
One named person. When everybody is responsible, nobody calls. Give the list to the counter hand who knows the customers and make the call part of the morning routine.
When do we stop chasing a quotation?
Chase until the buyer says yes, no or later, and record which. A buyer who says later needs a date to be called. Repeating the same message with no new reason annoys the buyer, so give each call a purpose.
How much does it cost?
There is no price list, because the work differs by business. The fee is scoped after we have read your brief and spoken to you, and put in writing before anything starts, split into our time, your media spend and production.
How long is the contract?
The term is agreed in writing after we have spoken, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
How soon will we see results?
It depends on the trade, the channel and what is already in place. After we have read your brief and spoken to you, we say what we would expect to move first and how it will be measured against the baseline. Nothing here is guaranteed.
Who will actually do the work?
The person you speak to before anything starts. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
Your brief, and a conversation. After that, access to whatever this work touches, such as your website, your accounts or your enquiry record, and time with the people who handle your enquiries.

More for tyre dealers

Everything else we would do for you.

Closest to this: leads and follow-up

Also for tyre dealers

Or start from the overview: sales and marketing for tyre dealers.

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