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GullySales

Day care centres · WhatsApp marketing

Answer the 11pm message about the infant room before the mother falls asleep.

Most day care enquiries now arrive on WhatsApp, late at night, from a mother who cannot make a phone call during office hours. The same number then carries daily updates to enrolled families, which is where it turns into a mess. GullySales separates the admission line from the parent groups and sets rules for both.

Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

Realistic editorial illustration of day care centres at work in India

What WhatsApp marketing means

WhatsApp marketing is sending updates, offers and reminders to customers on the app most Indian buyers already check daily. GullySales sets up business WhatsApp, writes the message templates and keeps the list consented and current.

Last updated 5 Oct 2026. Rules for this trade differ by state and professional body, and they change. We describe restrictions in general terms, so check the current position with your own council or adviser before you publish anything.

For day care centres

Where it usually goes wrong, and what we would do.

  • “The admission enquiry and the parent group cannot share one inbox”

    A new enquiry about the infant room disappears under two hundred messages from the toddler-room parent group by morning. Keep admissions on a separate business number, or the message you answer first will be the one that did not need answering.

  • “A child's photograph needs written consent before it leaves the building”

    A caregiver forwarding a nap-time picture to a prospective parent is the quickest way to lose a family you already have. Consent is per parent and per use, and it belongs on paper before a single image is sent anywhere.

  • “The broadcast to every parent is how the number gets blocked”

    Holiday notices and fee reminders belong on WhatsApp. An admission offer sent to the families already paying you does not. Once a mother blocks the number, the next genuine message about a fever at 2pm does not reach her.

What we do

What we deliver for day care centres.

Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.

  1. A WhatsApp Business account for admissions only

    A separate centre number set up with the profile, hours, address and age groups, kept off the parent groups entirely.

    Result: A new enquiry is never buried under today's group chatter.

  2. A catalogue of age groups, timings and what the fee covers

    The infant, toddler and pre-school options listed in the business catalogue with hours, meals and what is included, so a parent can read before asking.

    Result: A mother at 11pm gets her first three questions answered without waiting.

  3. Saved replies for the questions asked at night

    Prepared answers for the caregiver ratio, staff verification, CCTV access, the meal plan and the trial-day slot, ready for whoever is on the phone.

    Result: The reply is fast and the same whichever staff member sends it.

  4. An away message that still books the visit

    An out-of-hours reply that acknowledges the message, gives the trial-day booking link and says when a person will call.

    Result: A late-night enquiry is held rather than lost to the next centre.

  5. A written photograph consent form

    A short consent covering the daily update, the website and any advertising, signed at admission and recorded against the child.

    Result: Staff know exactly which child may appear where.

  6. Rules for the parent group

    What goes to the group, what goes to one parent only, and what never goes on WhatsApp at all, written down and shared with every caregiver.

    Result: The group stays useful and parents stop muting it.

How the result is measured

  • Messages delivered
  • Reply rate
  • Enquiries from WhatsApp

Recorded as a baseline before work starts, so every later report has an honest comparison.

What must be in place first

Settle these before the centre messages a parent.

Admission line apart from parent groups
Keep the Business number for admission enquiries and run enrolled families separately. A prospective parent should never see another family's child in a group photograph.
Permission on the admission form
Add WhatsApp permission to the admission form, with the number that should receive messages: mother, father or guardian. Do not use emergency contact numbers for anything else.
Who may post in the parent group
Set the group to admin posting or agree written rules at admission. Fee comparisons and complaints in front of other parents are a risk that a clear rule can limit.
Health and injury news by call first
Report illness, allergy or injury by phone or in person, and use the chat only for a follow-up the parent asked for. Never name a child's health issue in a group.
Templates for fee and renewal reminders
A fee reminder you start after a parent last wrote may need an approved template, and may be billed separately. Check WhatsApp's current business policy and pricing. Send it to the fee-paying parent only.
Caregivers off personal phones
Keep parent chats on a centre device, not on a caregiver's own phone. Remove staff from groups the day they leave, so a former employee cannot see families.

Who it is for

This is written for these day care centres.

  • Neighbourhood creches and day care centres
  • Preschool-attached day care centres
  • Corporate day care tie-ups inside office campuses
  • Multi-branch day care chains and franchises
  • Infant care specialists for children below one year
  • Full-day care centres with an activity curriculum
  • After-school and holiday camp care providers
  • Home-based day care centres formalising into a licensed set-up

How it works

From your first message to the first report.

No open-ended retainer. Every step gives you something in writing.

  1. First

    Your brief

    You tell us what you need in a few short steps: your business, what you want, where enquiries come from and how they are handled.

  2. After the brief

    A conversation and a written scope

    We read it, then talk with whoever handles your enquiries. If you want our help, the scope, the fee and the reporting come in writing, and nothing starts before you have read them.

  3. Before work starts

    Baseline recorded

    The numbers this work is meant to move, such as enquiries, quotations, orders, visits or renewals, written down so every later report has an honest comparison.

  4. After the baseline

    The first fix goes live

    The fix we agreed to start with is put in place and measured against the baseline, whether that is a reply, a follow-up, a page, a listing or the handover between marketing and sales.

  5. As agreed

    Report against the baseline

    What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.

  6. At renewal

    Renew on the numbers

    The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.

How the whatsapp marketing work runs

  1. 1

    Understand current WhatsApp use

    We review how customers currently message you and how consistently, if at all, it is answered.

  2. 2

    Audit common questions

    We identify the questions that come up repeatedly, which decide what should be automated first.

  3. 3

    Set up automation and templates

    An automated first response and quick reply templates are built for the most common needs.

  4. 4

    Connect to the CRM

    Conversations are linked to customer records so context carries over between team members.

  5. 5

    Measure and optimise

    We track response time and conversion, refining automated responses based on what customers actually ask.

Why us

Why owners pick GullySales over an agency.

  • Marketing and sales, as one job

    Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

  • The person on the first call does the work

    No account managers in between. You are never handed to someone you have not met.

  • A baseline before anything starts

    Your numbers are written down on day one, so every later report compares against something honest.

  • The fee in writing, split three ways

    Our time, your media spend and production on separate lines. You always see what goes to us.

  • No guarantees we cannot keep

    The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

  • One office, and we say so

    Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.

Your brief

Tell us what you need, and we will read it before we call.

Eight short steps about your business, what you want and who decides. Most questions are a tap, and you can skip any you would rather answer on the call.

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

Can we send daily photographs of the children to parents on WhatsApp?
Only with the parent's written consent, and only to that child's own parent. A group send puts one family's child on another family's phone. Rules on children's images differ by state and by your licence conditions, so confirm yours before you start.
Should the enquiry number be the owner's personal phone?
No. The number has to survive a staff change and be answerable by whoever is at the desk. A WhatsApp Business account on a centre number does both, and lets you set an away message for the enquiries that come in after the centre has closed.
A family has left the centre. Should we keep them in the group?
Remove them on their last day and tell them you are doing so. Stop sending broadcasts to their number. Keep the admission record as your own record policy says, but do not leave them in a group full of other children's photographs.
Can a grandparent or driver be added to the parent group?
Only if the parent who enrolled the child asks in writing. Other adults would see photographs and messages about other families' children. Offer a separate pickup message to that person instead.
How much does it cost?
There is no price list, because the work differs by business. The fee is scoped after we have read your brief and spoken to you, and put in writing before anything starts, split into our time, your media spend and production.
How long is the contract?
The term is agreed in writing after we have spoken, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
How soon will we see results?
It depends on the trade, the channel and what is already in place. After we have read your brief and spoken to you, we say what we would expect to move first and how it will be measured against the baseline. Nothing here is guaranteed.
Who will actually do the work?
The person you speak to before anything starts. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
Your brief, and a conversation. After that, access to whatever this work touches, such as your website, your accounts or your enquiry record, and time with the people who handle your enquiries.
What if we are not happy with the work?
Tell us and the plan changes. Everything is reported against the baseline, so a number that is not moving is visible to both sides. The term is in your written scope, and the refund and cancellation policy sets out the rest.

Your next practical step

Tell us what you are trying to grow, and we will read it before we call.

Eight short steps, mostly taps. Skip anything you would rather answer on the call.