Event management companies · Reputation management
Ask for the review in the week after the event, not the month after.
Reputation management for an event company means watching what the client, and the few hundred guests with phones, say publicly once the event is over. GullySales builds the review ask into your wrap-up and drafts the reply to a complaint before it sits unanswered.
What reputation management means
Reputation management is watching what is said about your business across Google, social media and review sites, and responding to it before it changes a buyer's mind. GullySales monitors mentions, drafts responses to negative reviews and flags recurring complaints back to your team.
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Sales and marketing for event management companies, the overview.
For event management companies
Where it usually goes wrong, and what we would do.
“The review has a short window”
A week after the wedding the family is still grateful. A month later they are back at work.
“A guest can review food you did not supply”
Someone who queued at the buffet posts about another vendor's catering, and it lands on your listing.
“Corporate buyers ask for a reference call”
An admin head wants the HR manager you last worked for on the phone. Keep a list of who agrees.
What we do
What we deliver for event management companies.
Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.
A review ask built into the wrap-up week
Who asks, on which day after the event, and with what link, added to the handover routine so it happens while the family is still grateful.
Result: You ask in the week that works instead of the month that does not.
A drafted reply for a complaint about another vendor
A short, polite response ready for the guest who posts about the buffet queue or the sound, saying plainly who supplied what.
Result: Nobody is composing a reply to a one-star review at midnight.
A reference list of corporate clients who will take a call
Named HR and admin contacts who have agreed to speak for you, sorted by event type, so the right reference goes with the right enquiry.
Result: The back-channel call an admin head makes reaches somebody who rates you.
Alerts on your company name and the venues you work at
Watches set on your name, your listings and the tagged posts from events you executed, so a public complaint is found by you first.
Result: You hear about it before the next enquiry does.
Photograph and quote permission agreed in the contract
A clause covering the client's name, the photographs and a usable quote, signed before the event rather than requested afterwards.
Result: You build a portfolio nobody can later ask you to take down.
How the result is measured
- Average rating
- Response time to reviews
- Negative mentions resolved
Recorded as a baseline before work starts, then reported every month against it.
Who it is for
This is written for these event management companies.
- Wedding planning companies
- Corporate and MICE event agencies
- Exhibition and trade show organisers
- Birthday and private party planners
- Destination wedding specialists
- Government and institutional event contractors
Not for
It is not the right fit if.
- You want a guaranteed Google ranking or a guaranteed number of leads. Nobody honest can promise either.
- You need enquiries by next week and have nobody to answer them.
- You want posts and reach reported, not enquiries and orders.
How it works
From your first message to the first monthly report.
No open-ended retainer. Each step has a point in time and something you receive.
01 · Day 1
Free audit call
45 minutes with whoever handles your enquiries: how they arrive, how fast they are answered, where they are lost.
02 · Within a few working days
Written, scored report
Six areas scored, fixes ranked by return and cost. If you want our help, the scope and fee come with it, in writing.
03 · Before work starts
Baseline recorded
Enquiries by source, reply time, conversion and cost per order, written down so every later month has an honest comparison.
04 · Month 1
The first fix goes live
Usually the cheapest one on the report: reply time, a follow-up sequence or the marketing-to-sales handover.
05 · Every month
Report against the baseline
What moved, what did not, and what changes next, in plain words.
06 · Month 3 to 6
Renew on the numbers
The term ends and you decide whether to continue from the results. No twelve-month lock.
How the work runs for event management companies
- 1
Assess
We look at your portfolio, your reply time to a fresh enquiry, your reviews, and which vendors and past clients are actually sending you referrals.
- 2
Build the portfolio that sells
Recent events organised by type and budget, photographed and captioned so a family or a corporate planner can see themselves in it.
- 3
Fix the quote and the reply
A same-day reply routine and a quote template that goes out fast, with every enquiry logged so none is forgotten during a busy season.
- 4
Bring enquiries in
Instagram reels, local search for planners in your city, and a vendor referral system that sends leads in both directions.
- 5
Protect the reputation
A review request built into the post-event wrap-up, and a fast, honest reply to any complaint before it sits unanswered.
Proof
What happened when owners fixed this.
Real clients, the work we did, and the result as it was recorded. Where no number was recorded, none is claimed.
Divya Agros
- Situation
- Certification is the proof in organic produce. Divya Agros had the certificates and no place to put them, which is a hard position to build trust from.
- What we did
- Site structure planned first
- A responsive website
- Pages written for the reader
- A visual identity
- Result
- No numbers were recorded for this engagement. The work is described in full in the case study.
Chord Road Hospital
- Situation
- Patients who knew the hospital trusted it. Patients who searched for a department or a treatment in the area did not find it.
- What we did
- Website rebuilt around patient needs
- Search visibility
- Social media on a schedule
- Review management
- Result
- Organic traffic increased 60% within six months
- Online appointment bookings increased 40%
- Social following grew 45%, and engagement on it rose 70%
Also worked with
Curtain Label · Difesa Security Services · Felicity Inn · Hands On CSR · Implevista · Kambar Group · Kalessi · Kerur Pain Clinic · LL Trust · Lucky Deals · Natural Gases · NavaShakthi Souhardha · NewCom Logistics · Proton Technical Services · SB Engineering · Shakthi Foundation · Shakthi Group · Urbanest · Insyde Studio · Venkateshwara Laser Tech · Vivara Studios
Why us
Why owners pick GullySales over an agency.
Marketing and sales, as one job
Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.
The person on the first call does the work
No account managers in between. You are never handed to someone you have not met.
A baseline before anything starts
Your numbers are written down on day one, so every monthly report compares against something honest.
The fee in writing, split three ways
Our time, your media spend and production on separate lines. You always see what goes to us.
No lock-in, no guarantees we cannot keep
Three to six months at a time. We never promise a ranking or a lead count, because nobody controls those.
One office, and we say so
Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.
#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.
The offer
Start with a free audit of how you sell.
It is useful on its own, whether or not you hire us.
What you receive
- A 45-minute call with the person who will do the work
- A written, scored report on the six places orders leak, within a few working days
- Every fix ranked by what it returns and what it costs
- The one thing to do first, and why
- An honest line on whether you need outside help at all
- If you do, the scope and the fee in writing
No invoice. No obligation. No sales script.
FAQ
Questions owners ask before they call.
Not here? More answers, or ask on WhatsApp.
A guest gave us one star over the food, what do we do?
Should we ask every client for a review?
How long before we see more enquiries?
Do we need to advertise?
How much does it cost?
How long is the contract?
Who will actually do the work?
What do you need from us?
What if we are not happy with the work?
More for event management companies
Everything else we would do for you.
- SEO for event management companies
- PPC ads for event management companies
- Lead generation for event management companies
- Digital marketing for event management companies
- Local SEO for event management companies
- Branding for event management companies
- Social media marketing for event management companies
- Content marketing for event management companies
- Email marketing for event management companies
Or start from the overview: sales and marketing for event management companies.