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GullySales

Event management companies · Reputation management

Ask for the review in the week after the event, not the month after.

Reputation management for an event company means watching what the client, and the few hundred guests with phones, say publicly once the event is over. GullySales builds the review ask into your wrap-up and drafts the reply to a complaint before it sits unanswered.

A statue plinth seen close: the bronze figure implied only by its feet and the hem of its drapery above the top of the frame, one face of the stone pedestal scrubbed pale and the other still grimy and carrying a scrawl of paint, with a pressure hose coiled on the steps beside a bucket, brushes and cloths

What reputation management means

Reputation management is watching what is said about your business across Google, social media and review sites, and responding to it before it changes a buyer's mind. GullySales monitors mentions, drafts responses to negative reviews and flags recurring complaints back to your team.

For event management companies

Where it usually goes wrong, and what we would do.

  • The review has a short window

    A week after the wedding the family is still grateful. A month later they are back at work.

  • A guest can review food you did not supply

    Someone who queued at the buffet posts about another vendor's catering, and it lands on your listing.

  • Corporate buyers ask for a reference call

    An admin head wants the HR manager you last worked for on the phone. Keep a list of who agrees.

What we do

What we deliver for event management companies.

Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.

  1. A review ask built into the wrap-up week

    Who asks, on which day after the event, and with what link, added to the handover routine so it happens while the family is still grateful.

    Result: You ask in the week that works instead of the month that does not.

  2. A drafted reply for a complaint about another vendor

    A short, polite response ready for the guest who posts about the buffet queue or the sound, saying plainly who supplied what.

    Result: Nobody is composing a reply to a one-star review at midnight.

  3. A reference list of corporate clients who will take a call

    Named HR and admin contacts who have agreed to speak for you, sorted by event type, so the right reference goes with the right enquiry.

    Result: The back-channel call an admin head makes reaches somebody who rates you.

  4. Alerts on your company name and the venues you work at

    Watches set on your name, your listings and the tagged posts from events you executed, so a public complaint is found by you first.

    Result: You hear about it before the next enquiry does.

  5. Photograph and quote permission agreed in the contract

    A clause covering the client's name, the photographs and a usable quote, signed before the event rather than requested afterwards.

    Result: You build a portfolio nobody can later ask you to take down.

How the result is measured

  • Average rating
  • Response time to reviews
  • Negative mentions resolved

Recorded as a baseline before work starts, then reported every month against it.

Who it is for

This is written for these event management companies.

  • Wedding planning companies
  • Corporate and MICE event agencies
  • Exhibition and trade show organisers
  • Birthday and private party planners
  • Destination wedding specialists
  • Government and institutional event contractors

Not for

It is not the right fit if.

  • You want a guaranteed Google ranking or a guaranteed number of leads. Nobody honest can promise either.
  • You need enquiries by next week and have nobody to answer them.
  • You want posts and reach reported, not enquiries and orders.

How it works

From your first message to the first monthly report.

No open-ended retainer. Each step has a point in time and something you receive.

  1. 01 · Day 1

    Free audit call

    45 minutes with whoever handles your enquiries: how they arrive, how fast they are answered, where they are lost.

  2. 02 · Within a few working days

    Written, scored report

    Six areas scored, fixes ranked by return and cost. If you want our help, the scope and fee come with it, in writing.

  3. 03 · Before work starts

    Baseline recorded

    Enquiries by source, reply time, conversion and cost per order, written down so every later month has an honest comparison.

  4. 04 · Month 1

    The first fix goes live

    Usually the cheapest one on the report: reply time, a follow-up sequence or the marketing-to-sales handover.

  5. 05 · Every month

    Report against the baseline

    What moved, what did not, and what changes next, in plain words.

  6. 06 · Month 3 to 6

    Renew on the numbers

    The term ends and you decide whether to continue from the results. No twelve-month lock.

How the work runs for event management companies

  1. 1

    Assess

    We look at your portfolio, your reply time to a fresh enquiry, your reviews, and which vendors and past clients are actually sending you referrals.

  2. 2

    Build the portfolio that sells

    Recent events organised by type and budget, photographed and captioned so a family or a corporate planner can see themselves in it.

  3. 3

    Fix the quote and the reply

    A same-day reply routine and a quote template that goes out fast, with every enquiry logged so none is forgotten during a busy season.

  4. 4

    Bring enquiries in

    Instagram reels, local search for planners in your city, and a vendor referral system that sends leads in both directions.

  5. 5

    Protect the reputation

    A review request built into the post-event wrap-up, and a fast, honest reply to any complaint before it sits unanswered.

Proof

What happened when owners fixed this.

Real clients, the work we did, and the result as it was recorded. Where no number was recorded, none is claimed.

All case studies
  • Divya Agros

    Situation
    Certification is the proof in organic produce. Divya Agros had the certificates and no place to put them, which is a hard position to build trust from.
    What we did
    • Site structure planned first
    • A responsive website
    • Pages written for the reader
    • A visual identity
    Result
    No numbers were recorded for this engagement. The work is described in full in the case study.
    Read the case study
  • Chord Road Hospital

    Situation
    Patients who knew the hospital trusted it. Patients who searched for a department or a treatment in the area did not find it.
    What we did
    • Website rebuilt around patient needs
    • Search visibility
    • Social media on a schedule
    • Review management
    Result
    • Organic traffic increased 60% within six months
    • Online appointment bookings increased 40%
    • Social following grew 45%, and engagement on it rose 70%
    Read the case study

Also worked with

Curtain Label · Difesa Security Services · Felicity Inn · Hands On CSR · Implevista · Kambar Group · Kalessi · Kerur Pain Clinic · LL Trust · Lucky Deals · Natural Gases · NavaShakthi Souhardha · NewCom Logistics · Proton Technical Services · SB Engineering · Shakthi Foundation · Shakthi Group · Urbanest · Insyde Studio · Venkateshwara Laser Tech · Vivara Studios

Why us

Why owners pick GullySales over an agency.

  • Marketing and sales, as one job

    Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

  • The person on the first call does the work

    No account managers in between. You are never handed to someone you have not met.

  • A baseline before anything starts

    Your numbers are written down on day one, so every monthly report compares against something honest.

  • The fee in writing, split three ways

    Our time, your media spend and production on separate lines. You always see what goes to us.

  • No lock-in, no guarantees we cannot keep

    Three to six months at a time. We never promise a ranking or a lead count, because nobody controls those.

  • One office, and we say so

    Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.

The offer

Start with a free audit of how you sell.

It is useful on its own, whether or not you hire us.

What you receive

  • A 45-minute call with the person who will do the work
  • A written, scored report on the six places orders leak, within a few working days
  • Every fix ranked by what it returns and what it costs
  • The one thing to do first, and why
  • An honest line on whether you need outside help at all
  • If you do, the scope and the fee in writing

No invoice. No obligation. No sales script.

We call and WhatsApp on this number.

We use your details only to reply to this enquiry. See the privacy policy.

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

A guest gave us one star over the food, what do we do?
Reply once, politely, saying who supplied the catering, and leave it there.
Should we ask every client for a review?
Ask every wedding family. From a corporate client, ask for a reference instead.
How long before we see more enquiries?
A faster reply and a stronger portfolio help within a season, because referrals already exist. Ranking for local search builds over time with consistent posting and reviews, tracked against your baseline every month.
Do we need to advertise?
Most event companies grow first through referrals, portfolio and reviews. Advertising helps fill a specific quiet month, for example corporate events in the monsoon lull between wedding seasons.
How much does it cost?
There is no price list, because the work differs by business. The fee is scoped in the free audit and put in writing before anything starts, split into our time, your media spend and production.
How long is the contract?
Three to six months at a time. There is no twelve-month lock, and renewal is decided on the numbers against the baseline recorded at the start.
Who will actually do the work?
The person you meet on the audit call. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
For the audit, last month's enquiries in any format and 45 minutes with whoever handles them. After that, access to the accounts the work touches, such as the website, Google Business Profile or CRM, and time for the monthly review.
What if we are not happy with the work?
Tell us and the plan changes. Every month is reported against the baseline, so a number that is not moving is visible to both sides. Terms run three to six months at a time, and the refund and cancellation policy sets out the rest.

Get a free audit of how you sell, and a scored report of where the work is.

Book a free audit