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Paediatric clinics · WhatsApp marketing

Use WhatsApp for what parents already ask there: timings, vaccines and the next date.

WhatsApp marketing for a paediatric clinic means using the app parents already message on for timings, booking and reminders, with consent and a clear line on emergencies. GullySales sets up the Business profile, the quick replies and the lists.

Tell us what you needor call +91 80958 58589

Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

A healthcare coordinator explains an appointment form to a visitor at a reception desk

What WhatsApp marketing means

WhatsApp marketing is sending updates, offers and reminders to customers on the app most Indian buyers already check daily. GullySales sets up business WhatsApp, writes the message templates and keeps the list consented and current.

Also for paediatric clinics

Sales and marketing for paediatric clinics, the overview.

Last updated 18 Oct 2026. Rules for this trade differ by state and professional body, and they change. We describe restrictions in general terms, so check the current position with your own council or adviser before you publish anything.

For paediatric clinics

Where it usually goes wrong, and what we would do.

  • “Parents already message the clinic”

    A mother sends the doctor's number a photograph of a rash at midnight, asks about a vaccine date or wants to know if the clinic is open on Sunday. The clinic is on WhatsApp whether it planned to be or not. The choice is to run it with rules or let it run the desk.

  • “A chat is not a consultation”

    A parent who sends a symptom and receives advice has had a consultation without a record. The clinic needs a standard reply for such messages: thank the parent, say the doctor will advise at a visit or by phone, and give the emergency instruction first. The doctor decides what is acceptable.

  • “The broadcast list is for those who joined”

    Sending a vaccine campaign to every number in the phone book is the quickest route to complaints and blocked numbers. A list built from parents who agreed, at registration or by a society sign-up sheet, is smaller and read. Check the platform's current rules on business messaging.

  • “The after-hours message carries the night's work”

    A parent who writes at night wants to know three things: whether anyone will answer, what to do now and when the clinic opens. An auto-reply that gives the emergency instruction first and the morning timing after it meets all three and spares the doctor.

What we do

What we deliver for paediatric clinics.

Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.

  1. A Business profile set up properly

    The clinic name, address, hours, description and catalogue of services entered on the WhatsApp Business profile, matching the board and the Maps listing.

    Result: A parent opening the profile sees the same details as on the board.

  2. Quick replies for the desk

    Saved answers for timings, vaccine visit, fees, documents to bring and how to reach the doctor, in the languages families use.

    Result: The desk answers common questions in one voice.

  3. An after-hours auto-reply

    A message that gives the emergency instruction first, then the clinic's timings, approved by the doctor.

    Result: The message the doctor approved is the one parents get at night.

  4. Labels for families and follow-ups

    Labels on conversations such as new family, vaccine due, awaiting reply and referred out, so nothing sits unnoticed.

    Result: The desk can open a label and see who is waiting.

  5. A consent capture and a broadcast list

    A sign-up on the registration form and at society talks, and a list kept apart from the general contacts.

    Result: Every number on the list asked to be there.

  6. A rule for photographs sent by parents

    A written policy for what the desk does with an image of a rash or injury: reply with the standard message, pass to the doctor, and delete as agreed.

    Result: The desk knows what to do with an image and who sees it.

How the result is measured

  • Messages delivered
  • Reply rate
  • Enquiries from WhatsApp

Recorded as a baseline before work starts, so every later report has an honest comparison.

Read the full WhatsApp marketing and automation page

Who it is for

This is written for these paediatric clinics.

  • Single-doctor paediatric clinics
  • Paediatric clinics with an in-house vaccination room
  • Clinics run by a paediatrician and a child development specialist
  • Newborn and neonatal follow-up clinics
  • Paediatric clinics inside a polyclinic
  • Clinics with a paediatric allergy or asthma focus
  • Adolescent health clinics
  • Home visit paediatricians
  • Group practices attached to a maternity home

How it works

From your first message to the first report.

No open-ended retainer. Every step gives you something in writing.

  1. First

    Your brief

    You tell us what you need in a few short steps: your business, what you want, where enquiries come from and how they are handled.

  2. After the brief

    A conversation and a written scope

    We read it, then talk with whoever handles your enquiries. If you want our help, the scope, the fee and the reporting come in writing, and nothing starts before you have read them.

  3. Before work starts

    Baseline recorded

    The numbers this work is meant to move, such as enquiries, quotations, orders, visits or renewals, written down so every later report has an honest comparison.

  4. After the baseline

    The first fix goes live

    The fix we agreed to start with is put in place and measured against the baseline, whether that is a reply, a follow-up, a page, a listing or the handover between marketing and sales.

  5. As agreed

    Report against the baseline

    What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.

  6. At renewal

    Renew on the numbers

    The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.

How the whatsapp marketing work runs

  1. 1

    Understand current WhatsApp use

    We review how customers currently message you and how consistently, if at all, it is answered.

  2. 2

    Audit common questions

    We identify the questions that come up repeatedly, which decide what should be automated first.

  3. 3

    Set up automation and templates

    An automated first response and quick reply templates are built for the most common needs.

  4. 4

    Connect to the CRM

    Conversations are linked to customer records so context carries over between team members.

  5. 5

    Measure and optimise

    We track response time and conversion, refining automated responses based on what customers actually ask.

Why us

Why owners pick GullySales over an agency.

  • Marketing and sales, as one job

    Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

  • The person on the first call does the work

    No account managers in between. You are never handed to someone you have not met.

  • A baseline before anything starts

    Your numbers are written down on day one, so every later report compares against something honest.

  • The fee in writing, split three ways

    Our time, your media spend and production on separate lines. You always see what goes to us.

  • No guarantees we cannot keep

    The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

  • One office, and we say so

    Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.

Your brief

Tell us what you need, and we will read it before we call.

Eight short steps about your business, what you want and who decides. Most questions are a tap, and you can skip any you would rather answer on the call.

Tell us what you needor call +91 80958 58589

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

Tell us what you need
Should the doctor's personal number be used?
Better to use a clinic number on the Business app, held by the desk, with the doctor involved when needed. It keeps the doctor's personal life separate and lets the clinic hand over when staff change.
Can we send bulk messages to old patients?
Only to those who agreed to receive them. Messaging numbers without consent harms the clinic's standing and may breach rules. Check the platform's current rules and ask your adviser about consent requirements.
What do we do about parents who write medical questions?
Use a standard reply that thanks them, gives the emergency instruction and invites a call or visit. The doctor decides which questions get a phone answer. Never give advice on a child's illness in a group or broadcast.
How much does it cost?
There is no price list, because the work differs by business. The fee is scoped after we have read your brief and spoken to you, and put in writing before anything starts, split into our time, your media spend and production.
How long is the contract?
The term is agreed in writing after we have spoken, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
How soon will we see results?
It depends on the trade, the channel and what is already in place. After we have read your brief and spoken to you, we say what we would expect to move first and how it will be measured against the baseline. Nothing here is guaranteed.
Who will actually do the work?
The person you speak to before anything starts. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
Your brief, and a conversation. After that, access to whatever this work touches, such as your website, your accounts or your enquiry record, and time with the people who handle your enquiries.
What if we are not happy with the work?
Tell us and the plan changes. Everything is reported against the baseline, so a number that is not moving is visible to both sides. The term is in your written scope, and the refund and cancellation policy sets out the rest.

More for paediatric clinics

Everything else we would do for you.

Or start from the overview: sales and marketing for paediatric clinics.

Your next practical step

Tell us what you are trying to grow, and we will read it before we call.

Eight short steps, mostly taps. Skip anything you would rather answer on the call.

Tell us what you need