Painters · CRM
Keep every enquiry, quote and repaint date where the crew leader can find it.
A CRM for a painter is the one place that holds every enquiry, site visit, quote and past job. GullySales works on setting up a simple record that suits a crew leader working from a phone, not a software team.
Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.
What CRM means
A CRM is the record where every enquiry, call and quote is kept against a customer, replacing separate notebooks, spreadsheets and memory. GullySales sets up or cleans an existing CRM and reports from it by enquiry outcome rather than by activity logged.
Last updated 18 Oct 2026.
For painters
Where it usually goes wrong, and what we would do.
“Quotes live in call logs and voice notes”
A family asked for a quote on a call three weeks ago. The figure is in a voice note, the wall photos are in a chat and the date is in memory. When the family calls back, the painter starts again. One record fixes that.
“Past customers are the cheapest next job”
A flat painted some time ago is due again. Without a list of who was painted, when and with what finish, there is no one to remind. A simple record turns old work into repaint reminders.
“A spreadsheet is enough to start”
A painter with a handful of open enquiries does not need a heavy system. A sheet with a column for status, the next step and the date does the job, provided that the whole crew updates it the same way.
“Landlord accounts need their own view”
An owner with several flats has a different pattern from a family with one. The record should group flats under the owner, with the last paint date and the rate agreed for each.
What we do
What we deliver for painters.
Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.
A single enquiry record
One row or card per enquiry holding name, locality, job type, wall photos, quote and next step.
Result: Every open enquiry has a status and a next step.
A stage list that fits painting
Stages named for the trade: enquiry, photo received, site visit, quote sent, booked, in progress, done.
Result: The crew leader sees at a glance where each job stands.
A past customer sheet
A list of finished jobs with date, rooms, brand and finish, so repaint reminders can be sent.
Result: You can see whose walls were last done and with what.
Landlord and manager accounts
Records grouping flats under each owner, with agreed rates and last paint dates.
Result: An owner's flats appear together.
A phone-friendly setup
The record arranged to be updated from a phone on site, in the language the crew uses.
Result: The record is filled in on the day, not at night.
How the result is measured
- Enquiries logged in the CRM
- Data completeness
- Reports generated from CRM data
Recorded as a baseline before work starts, so every later report has an honest comparison.
Who it is for
This is written for these painters.
- Independent house and flat painters
- Painting crews led by a contractor with a team of four to ten
- Interior wall finish specialists for putty, texture and designs
- Exterior and weatherproof coating painters
- Wood polish, door and grill painters
- Painters working through a paint brand's programme
- Rental flat turnover painters for landlords and property managers
- Shop and showroom repaint teams
How it works
From your first message to the first report.
No open-ended retainer. Every step gives you something in writing.
First
Your brief
You tell us what you need in a few short steps: your business, what you want, where enquiries come from and how they are handled.
After the brief
A conversation and a written scope
We read it, then talk with whoever handles your enquiries. If you want our help, the scope, the fee and the reporting come in writing, and nothing starts before you have read them.
Before work starts
Baseline recorded
The numbers this work is meant to move, such as enquiries, quotations, orders, visits or renewals, written down so every later report has an honest comparison.
After the baseline
The first fix goes live
The fix we agreed to start with is put in place and measured against the baseline, whether that is a reply, a follow-up, a page, a listing or the handover between marketing and sales.
As agreed
Report against the baseline
What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.
At renewal
Renew on the numbers
The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.
How the CRM work runs
- 1
Map the sales process
We record how a deal actually moves from enquiry to close in your business today.
- 2
Configure stages and fields
The CRM's pipeline and fields are built to match that process exactly, not a generic template.
- 3
Set up automations
Reminders, assignment rules and follow-up triggers are configured so routine steps happen without manual effort.
- 4
Test with real deals
We run the configuration against actual current deals to catch gaps before the whole team relies on it.
Why us
Why owners pick GullySales over an agency.
Marketing and sales, as one job
Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.
The person on the first call does the work
No account managers in between. You are never handed to someone you have not met.
A baseline before anything starts
Your numbers are written down on day one, so every later report compares against something honest.
The fee in writing, split three ways
Our time, your media spend and production on separate lines. You always see what goes to us.
No guarantees we cannot keep
The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.
One office, and we say so
Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.
#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.
Your brief
Tell us what you need, and we will read it before we call.
Eight short steps about your business, what you want and who decides. Most questions are a tap, and you can skip any you would rather answer on the call.
FAQ
Questions owners ask before they call.
Not here? More answers, or ask on WhatsApp.
Do I need paid software?
Who should update the record?
Can customer data be kept private?
How much does it cost?
How long is the contract?
How soon will we see results?
Who will actually do the work?
What do you need from us?
What if we are not happy with the work?
More for painters
Everything else we would do for you.
Closest to this: leads and follow-up
Also for painters
Or start from the overview: sales and marketing for painters.
Your next practical step
Tell us what you are trying to grow, and we will read it before we call.
Eight short steps, mostly taps. Skip anything you would rather answer on the call.