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Fast-food restaurants · WhatsApp marketing

Put today's combo in the pocket of the regulars who asked to hear about it.

WhatsApp marketing for a fast-food outlet is the use of WhatsApp Business to take orders, share the combo of the day and reach regulars who opted in. GullySales works on the profile, the catalogue, the opt-in routes and the messages sent through it.

Tell us what you needor call +91 80958 58589

Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

Realistic editorial illustration of restaurants at work in India

What WhatsApp marketing means

WhatsApp marketing is sending updates, offers and reminders to customers on the app most Indian buyers already check daily. GullySales sets up business WhatsApp, writes the message templates and keeps the list consented and current.

Also for fast-food restaurants

Sales and marketing for fast-food restaurants, the overview.

Last updated 18 Oct 2026.

For fast-food restaurants

Where it usually goes wrong, and what we would do.

  • “The phone number is already the order line”

    Hostels, offices and regulars already message to ask what is available and what it costs. If those messages land on the cook's personal phone and wait, orders are lost. A Business number with a catalogue and a greeting answers the common questions at once.

  • “Opt-in decides whether messages are welcome”

    A list built from a counter QR, a bag card and a board line reaches people who asked for it. A list bought or copied from a group reaches people who did not, and invites complaints and a blocked number. Only message customers who agreed.

  • “A message must carry the price”

    A student reading a status or a broadcast decides in a glance. 'New combo launched' earns nothing. The combo, the price, the cut-off time and the address in the first lines get the reply.

  • “Group orders belong in a conversation”

    A warden or admin wants to confirm a count, a time and a price. A single chat thread with the outlet, with a saved reply for the pack rates, is easier for them than an app and keeps the order on record.

What we do

What we deliver for fast-food restaurants.

Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.

  1. A Business profile and catalogue

    Name, address, hours, a short description and a catalogue of the main combos with price and photograph.

    Result: A new contact sees the combos and prices before typing a word.

  2. Greeting and saved replies

    An automatic greeting and saved answers for timings, pack rates, delivery area and bulk orders.

    Result: The common questions are answered the moment they arrive.

  3. Opt-in routes

    A QR on the counter and the bag, and a line on the board, each inviting customers to join the outlet's list.

    Result: Each route carries the same clear opt-in sentence.

  4. Broadcast templates

    A small set of messages for the day's combo, match-night offers and bulk packs, each with the price and a cut-off.

    Result: Every template states the price and the last time to order.

  5. A reply log

    A record of enquiries from the chat, what was ordered and which broadcast preceded it.

    Result: The owner can see which messages produced orders.

How the result is measured

  • Messages delivered
  • Reply rate
  • Enquiries from WhatsApp

Recorded as a baseline before work starts, so every later report has an honest comparison.

Read the full WhatsApp marketing and automation page

Who it is for

This is written for these fast-food restaurants.

  • Burger and sandwich outlets
  • Roll, shawarma and kathi roll counters
  • Momos and Chinese street-style outlets
  • Pizza and pasta takeaway outlets
  • Fried chicken and snack outlets
  • Fast-food kiosks in malls and food courts
  • College-gate and bus-stand outlets
  • Franchise outlets of national and regional brands

How it works

From your first message to the first report.

No open-ended retainer. Every step gives you something in writing.

  1. First

    Your brief

    You tell us what you need in a few short steps: your business, what you want, where enquiries come from and how they are handled.

  2. After the brief

    A conversation and a written scope

    We read it, then talk with whoever handles your enquiries. If you want our help, the scope, the fee and the reporting come in writing, and nothing starts before you have read them.

  3. Before work starts

    Baseline recorded

    The numbers this work is meant to move, such as enquiries, quotations, orders, visits or renewals, written down so every later report has an honest comparison.

  4. After the baseline

    The first fix goes live

    The fix we agreed to start with is put in place and measured against the baseline, whether that is a reply, a follow-up, a page, a listing or the handover between marketing and sales.

  5. As agreed

    Report against the baseline

    What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.

  6. At renewal

    Renew on the numbers

    The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.

How the whatsapp marketing work runs

  1. 1

    Understand current WhatsApp use

    We review how customers currently message you and how consistently, if at all, it is answered.

  2. 2

    Audit common questions

    We identify the questions that come up repeatedly, which decide what should be automated first.

  3. 3

    Set up automation and templates

    An automated first response and quick reply templates are built for the most common needs.

  4. 4

    Connect to the CRM

    Conversations are linked to customer records so context carries over between team members.

  5. 5

    Measure and optimise

    We track response time and conversion, refining automated responses based on what customers actually ask.

Why us

Why owners pick GullySales over an agency.

  • Marketing and sales, as one job

    Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

  • The person on the first call does the work

    No account managers in between. You are never handed to someone you have not met.

  • A baseline before anything starts

    Your numbers are written down on day one, so every later report compares against something honest.

  • The fee in writing, split three ways

    Our time, your media spend and production on separate lines. You always see what goes to us.

  • No guarantees we cannot keep

    The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

  • One office, and we say so

    Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.

Your brief

Tell us what you need, and we will read it before we call.

Eight short steps about your business, what you want and who decides. Most questions are a tap, and you can skip any you would rather answer on the call.

Tell us what you needor call +91 80958 58589

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

Tell us what you need
Can we send offers to everyone in our phone contacts?
No. Message only people who agreed to hear from the outlet. Check the platform's current rules on business messaging and the data rules that apply to you, with your own adviser.
Is the free Business app enough?
For a single counter, it is a sound start. A larger outlet or chain may later want the paid business interface. Begin with the free app and see what the volume needs.
How do we stop the chat becoming a mess?
Give one person charge of the number on each shift, use saved replies, and label chats by type: single order, bulk, complaint. Clean threads let the owner see what is waiting.
How much does it cost?
There is no price list, because the work differs by business. The fee is scoped after we have read your brief and spoken to you, and put in writing before anything starts, split into our time, your media spend and production.
How long is the contract?
The term is agreed in writing after we have spoken, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
How soon will we see results?
It depends on the trade, the channel and what is already in place. After we have read your brief and spoken to you, we say what we would expect to move first and how it will be measured against the baseline. Nothing here is guaranteed.
Who will actually do the work?
The person you speak to before anything starts. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
Your brief, and a conversation. After that, access to whatever this work touches, such as your website, your accounts or your enquiry record, and time with the people who handle your enquiries.

More for fast-food restaurants

Everything else we would do for you.

Or start from the overview: sales and marketing for fast-food restaurants.

Your next practical step

Tell us what you are trying to grow, and we will read it before we call.

Eight short steps, mostly taps. Skip anything you would rather answer on the call.

Tell us what you need