A missed delivery date is what a purchase engineer tells the next one.

1. Monitoring on Maps, JustDial and marketplaces

   Regular checks of reviews and ratings across the places local buyers and marketplace buyers leave comments.

   Result: A bad review is answered while it is still one review.

2. Reply wording for delay, finish and rework

   Factual prepared replies for the three complaints a fabrication shop gets, each saying what was checked and what was done.

   Result: The next reader sees a shop that handles problems.

3. A review ask built into job handover

   A short request made at the point the gate is fitted or the batch is accepted, while the customer is looking at the work.

   Result: Reviews come from finished jobs instead of from memory.

4. Written references from industrial accounts

   A short note collected from purchase heads who have used you for years, kept for vendor registration and outreach.

   Result: You have proof from buyers who would never post publicly.

5. A rework and rejection record

   Every returned part logged with the job card, the cause and the action, so a reply can name a fact and a pattern can be seen.

   Result: Quality complaints get fixed at the machine, not in the reply.

6. A monthly reputation summary

   New reviews, replies sent, references collected and items still open, reported against the baseline set at the audit.

   Result: Nothing sits unanswered for a month.

1. 01 · Day 1

   Free audit call

   45 minutes with whoever handles your enquiries: how they arrive, how fast they are answered, where they are lost.

2. 02 · Within a few working days

   Written, scored report

   Six areas scored, fixes ranked by return and cost. If you want our help, the scope and fee come with it, in writing.

3. 03 · Before work starts

   Baseline recorded

   Enquiries by source, reply time, conversion and cost per order, written down so every later month has an honest comparison.

4. 04 · Month 1

   The first fix goes live

   Usually the cheapest one on the report: reply time, a follow-up sequence or the marketing-to-sales handover.

5. 05 · Every month

   Report against the baseline

   What moved, what did not, and what changes next, in plain words.

6. 06 · Month 3 to 6

   Renew on the numbers

   The term ends and you decide whether to continue from the results. No twelve-month lock.

• Marketing and sales, as one job

  Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

• The person on the first call does the work

  No account managers in between. You are never handed to someone you have not met.

• A baseline before anything starts

  Your numbers are written down on day one, so every monthly report compares against something honest.

• The fee in writing, split three ways

  Our time, your media spend and production on separate lines. You always see what goes to us.

• No lock-in, no guarantees we cannot keep

  Three to six months at a time. We never promise a ranking or a lead count, because nobody controls those.

• One office, and we say so

  Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.