Marketplace platforms · Social media
Speak to providers and buyers in the places each already spends time.
Social media marketing for a marketplace means running two audiences on the channels where each already gathers: providers in trade groups and short video, buyers in feeds and local pages. GullySales plans the posts, the group presence and the proof so each side sees a reason to join.
Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

What social media means
Social media is the ongoing posting your business does on platforms such as Instagram, Facebook and LinkedIn to stay visible to customers and prospects between purchases. GullySales plans a posting calendar, writes captions and designs the images so the page looks active and answers what a visitor would ask.
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Sales and marketing for marketplace platforms, the overview.
Last updated 18 Oct 2026.
For marketplace platforms
Where it usually goes wrong, and what we would do.
“Providers and buyers do not share a feed”
A mason and a homeowner use the same apps but follow different people. Content for providers should show earnings paths, how a lead arrives and how a first job went. Content for buyers should show verified providers and finished work. Mixing both on one page confuses each.
“Trade groups carry more weight than brand pages”
Providers listen to other providers. A message inside a WhatsApp or Facebook group of electricians, from a respected member, travels further than a brand post. Social effort for supply should include a way to work with group admins and early providers.
“Proof of a finished job beats a promise”
A short video of a real booking, with the buyer's permission, from request to completion, answers the question both sides ask: does this work. A claim that the platform is trusted carries less than a clear sequence of steps with a real provider.
“Engagement is not a booking”
Likes and views look healthy while the locality stays empty. The measure that matters is how many people from a post reached a registration or a booking. Posts should carry a trackable link or a code so that the source is known.
What we do
What we deliver for marketplace platforms.
Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.
Two content tracks
A plan separating posts for providers from posts for buyers, with a theme, a format and a call to action for each.
Result: A written plan with one track per side.
A provider story format
A repeatable format for showing a provider's first job on the platform, with consent from the provider and the buyer.
Result: A format and a consent note used for each story.
Group and community presence
A list of trade groups and local communities, rules for joining and posting respectfully, and who speaks for the platform.
Result: A list of target groups with the person responsible for each.
Trackable links and codes
Links or codes in each post that show which channel and post brought a registration or a booking.
Result: A report of registrations and bookings by post.
A response routine
A rule for answering comments and direct messages from providers and buyers, including complaints from either side.
Result: A written reply guide for common questions and complaints.
How the result is measured
- Posts published
- Engagement rate
- Enquiries from social profiles
Recorded as a baseline before work starts, so every later report has an honest comparison.
Who it is for
This is written for these marketplace platforms.
- Home and local services marketplaces
- B2B sourcing and trade marketplaces
- Freelancer and professional talent marketplaces
- Rental and equipment-sharing platforms
- Tutor, coach and course marketplaces
- Used goods and vehicle marketplaces
- Farm produce and agri input marketplaces
- Event, wedding and vendor discovery platforms
How it works
How the social media work runs
The work itself, in order. How an engagement starts, from your brief to a written scope, is set out on our method page.
- 1
Understand your audience and platforms
We identify which platforms your specific buyers actually use and what kind of content they respond to.
- 2
Audit current presence
We review existing pages, past content performance and any gaps in consistency.
- 3
Build the content calendar
A plan is created, balancing genuine value with occasional direct offers.
- 4
Implement and post
Content is created and published consistently on the agreed schedule.
- 5
Measure and optimise
We track enquiries alongside engagement and adjust the content mix based on what actually performs.
Where this fits
Three pieces of sales work, in this order.
This work sits inside sales process design, at stage 0, foundation. The audit comes before it, and sales management keeps it running.
Step 1
Sales audit
Find where deals are being lost and what to fix first.
Start here if you cannot say where orders are lost.
Step 2 · you are here
Sales process design
One written way to sell, from first enquiry to repeat order.
Start here if every salesperson sells differently.
Step 3
Sales management
A target, a review routine and someone who owns the number.
Start here if the team has targets and no routine.
FAQ
Questions owners ask before they call.
Not here? More answers, or ask on WhatsApp.
Which platform should a marketplace start with?
Should providers post about us?
How much does it cost?
How long is the contract?
How soon will we see results?
Who will actually do the work?
What do you need from us?
What if we are not happy with the work?
More for marketplace platforms
Everything else we would do for you.
Closest to this: content and social
Also for marketplace platforms
Or start from the overview: sales and marketing for marketplace platforms.
Your next practical step
Tell us what you are trying to grow, and we will read it before we call.
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