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TravelTech startups · WhatsApp marketing

Run the booking on WhatsApp, from first question to the pickup point.

WhatsApp marketing for a TravelTech startup means using the app that Indian travellers already open to answer questions, share itineraries, take confirmations and keep in touch after the trip. GullySales works on the enquiry flow, the message templates and the record that keeps each chat tied to a booking.

Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

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What WhatsApp marketing means

WhatsApp marketing is sending updates, offers and reminders to customers on the app most Indian buyers already check daily. GullySales sets up business WhatsApp, writes the message templates and keeps the list consented and current.

Last updated 18 Oct 2026.

For TravelTech startups

Where it usually goes wrong, and what we would do.

  • “The itinerary is shared in the group chat”

    A traveller sends your plan to a partner or friends and waits for opinions. A long text with unclear dates is hard to forward. A tidy summary with route, stay, inclusions and refund rule travels well and keeps the conversation inside your plan.

  • “The first reply sets the tone”

    A traveller who messages on a Friday evening expects a person. A reply that asks about the dates and the mood of the trip feels like a travel friend. A pasted price list feels like a vending machine, and the chat ends.

  • “Day-of-trip messages carry the brand”

    Pickup point, driver name, stay address and a number to call when something goes wrong are the messages travellers remember. A cancelled hotel handled calmly on the chat does more for trust than any advertisement.

  • “Broadcast lists need consent and restraint”

    Past travellers may enjoy a note about a new route, but only if they agreed to hear from you. Check the platform's current rules on business messaging, keep messages relevant to the traveller's last trip and make leaving the list easy.

What we do

What we deliver for TravelTech startups.

Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.

  1. A WhatsApp Business setup

    A business profile with a catalogue of trips, quick replies and labels that mark each chat by stage.

    Result: The team sees every chat tagged by stage and owner.

  2. Reply templates for enquiry stages

    Written replies for price requests, date changes, group sizes and payment details, each asking one question back.

    Result: Common enquiries have a standard reply that still sounds human.

  3. A forwardable trip card

    A single message or image with the route, stay, inclusions and refund rule, made to be shared in a group.

    Result: A traveller can pass the plan on without retyping.

  4. A departure-day message set

    Messages for the pickup point, driver details, stay address and an emergency contact, sent at set points before departure.

    Result: Every booked traveller gets the same departure information.

  5. A consent-based broadcast list

    A list of past travellers who agreed to hear about new trips, with segments by trip type.

    Result: The owner can send a relevant note to people who asked for it.

How the result is measured

  • Messages delivered
  • Reply rate
  • Enquiries from WhatsApp

Recorded as a baseline before work starts, so every later report has an honest comparison.

Who it is for

This is written for these TravelTech startups.

  • Curated weekend and holiday package startups
  • Online stay, homestay and hostel booking startups
  • Corporate travel and expense management startups
  • Activity, experience and local-guide marketplace startups
  • Pilgrimage and group-tour startups
  • Car rental, self-drive and bus ticketing startups
  • Travel visa and documentation service startups
  • Workation and long-stay startups

How it works

From your first message to the first report.

No open-ended retainer. Every step gives you something in writing.

  1. First

    Your brief

    You tell us what you need in a few short steps: your business, what you want, where enquiries come from and how they are handled.

  2. After the brief

    A conversation and a written scope

    We read it, then talk with whoever handles your enquiries. If you want our help, the scope, the fee and the reporting come in writing, and nothing starts before you have read them.

  3. Before work starts

    Baseline recorded

    The numbers this work is meant to move, such as enquiries, quotations, orders, visits or renewals, written down so every later report has an honest comparison.

  4. After the baseline

    The first fix goes live

    The fix we agreed to start with is put in place and measured against the baseline, whether that is a reply, a follow-up, a page, a listing or the handover between marketing and sales.

  5. As agreed

    Report against the baseline

    What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.

  6. At renewal

    Renew on the numbers

    The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.

How the whatsapp marketing work runs

  1. 1

    Understand current WhatsApp use

    We review how customers currently message you and how consistently, if at all, it is answered.

  2. 2

    Audit common questions

    We identify the questions that come up repeatedly, which decide what should be automated first.

  3. 3

    Set up automation and templates

    An automated first response and quick reply templates are built for the most common needs.

  4. 4

    Connect to the CRM

    Conversations are linked to customer records so context carries over between team members.

  5. 5

    Measure and optimise

    We track response time and conversion, refining automated responses based on what customers actually ask.

Why us

Why owners pick GullySales over an agency.

  • Marketing and sales, as one job

    Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

  • The person on the first call does the work

    No account managers in between. You are never handed to someone you have not met.

  • A baseline before anything starts

    Your numbers are written down on day one, so every later report compares against something honest.

  • The fee in writing, split three ways

    Our time, your media spend and production on separate lines. You always see what goes to us.

  • No guarantees we cannot keep

    The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

  • One office, and we say so

    Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.

Your brief

Tell us what you need, and we will read it before we call.

Eight short steps about your business, what you want and who decides. Most questions are a tap, and you can skip any you would rather answer on the call.

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

Is WhatsApp enough for a booking, or do we need a website?
The chat can run the conversation, but a traveller often wants to see the plan and policy on a page first. We link the two so the page answers questions and the chat closes the booking.
Can we message past customers about new trips?
Only people who agreed to receive messages, and within the platform's current rules, which you should check. We build the consent step into the booking flow and keep a record of who said yes.
How do we handle many chats at once?
Use labels for stage, a shared inbox if the team grows and clear reply templates for common questions. We also set who owns each chat, so none sits unanswered on a busy weekend.
How much does it cost?
There is no price list, because the work differs by business. The fee is scoped after we have read your brief and spoken to you, and put in writing before anything starts, split into our time, your media spend and production.
How long is the contract?
The term is agreed in writing after we have spoken, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
How soon will we see results?
It depends on the trade, the channel and what is already in place. After we have read your brief and spoken to you, we say what we would expect to move first and how it will be measured against the baseline. Nothing here is guaranteed.
Who will actually do the work?
The person you speak to before anything starts. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
Your brief, and a conversation. After that, access to whatever this work touches, such as your website, your accounts or your enquiry record, and time with the people who handle your enquiries.
What if we are not happy with the work?
Tell us and the plan changes. Everything is reported against the baseline, so a number that is not moving is visible to both sides. The term is in your written scope, and the refund and cancellation policy sets out the rest.

Your next practical step

Tell us what you are trying to grow, and we will read it before we call.

Eight short steps, mostly taps. Skip anything you would rather answer on the call.