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Business compliance consultants · CRM

Keep a record that knows when each licence falls due.

A CRM for a compliance consultant holds each client, the licences you look after and the month each one comes up again. GullySales sets one up that your team will actually fill, and shapes it around renewals as much as new enquiries.

Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

Realistic editorial illustration of chartered accountants and accounting firms at work in India

What CRM means

A CRM is the record where every enquiry, call and quote is kept against a customer, replacing separate notebooks, spreadsheets and memory. GullySales sets up or cleans an existing CRM and reports from it by enquiry outcome rather than by activity logged.

Last updated 18 Oct 2026.

For business compliance consultants

Where it usually goes wrong, and what we would do.

  • “The renewal date is the most valuable field”

    A licence has a due period and a returns calendar. When the record holds it, the next conversation with the client is yours to start. When it sits in one partner's diary, it goes with them.

  • “Enquiries and clients live in different books”

    A caller from last spring and a client of ten years should both be found by name. A single record lets a partner see who spoke to whom, what was quoted and what stalled. Write it down once so the whole team answers alike.

  • “A quiet year looks like a year that needed no one”

    The owner sees nothing happen and wonders what the fee was for. A record of notices filed, licences renewed and returns done gives the renewal call something concrete to say. Your partners can then say the same thing on every call.

  • “The tool must be easy for juniors”

    If entering a call takes longer than a diary line, it will not be filled. Keep the fields few and agreed, and start with a sheet if that is what the team will use. Start with the trades where your files are strongest.

What we do

What we deliver for business compliance consultants.

Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.

  1. A field list agreed with your partners

    Source, trigger, trade, state, licences held, quote, status and renewal period, no more.

    Result: Every record carries the same facts.

  2. Pipeline stages in your own words

    Stages such as first call, gap list sent, proposal sent, engaged and due for renewal.

    Result: A partner reads the stage and knows the next step.

  3. Import of existing clients

    Existing client names and licences moved into the record, with gaps flagged for your team to fill.

    Result: Your current work is in one place.

  4. Renewal view

    A list of engagements and licences falling due, sorted by the period they come up.

    Result: Renewal calls are started by you.

  5. Short training for the team

    A walk-through for partners and juniors on adding a call and updating a stage.

    Result: People know what to enter and when.

How the result is measured

  • Enquiries logged in the CRM
  • Data completeness
  • Reports generated from CRM data

Recorded as a baseline before work starts, so every later report has an honest comparison.

Who it is for

This is written for these business compliance consultants.

  • Small factories and workshops with a first factory licence
  • Hotels, restaurants and cloud kitchens with several licences
  • Retail chains and showrooms across several states
  • Schools and training institutes with staff and building rules
  • Hospitals and clinics with consents and biomedical waste authorisations
  • Warehouses and logistics operators
  • Contractors who supply labour and need licences and registers
  • Startups and offices crossing a headcount threshold

How it works

How the CRM work runs

The work itself, in order. How an engagement starts, from your brief to a written scope, is set out on our method page.

  1. 1

    Map the sales process

    We record how a deal actually moves from enquiry to close in your business today.

  2. 2

    Configure stages and fields

    The CRM's pipeline and fields are built to match that process exactly, not a generic template.

  3. 3

    Set up automations

    Reminders, assignment rules and follow-up triggers are configured so routine steps happen without manual effort.

  4. 4

    Test with real deals

    We run the configuration against actual current deals to catch gaps before the whole team relies on it.

Where this fits

Three pieces of sales work, in this order.

This work sits inside sales management. A target, a review routine and someone who owns the number.

  1. Step 1

    Sales audit

    Find where deals are being lost and what to fix first.

    Start here if you cannot say where orders are lost.

  2. Step 2

    Sales process design

    One written way to sell, from first enquiry to repeat order.

    Start here if every salesperson sells differently.

  3. Step 3 · you are here

    Sales management

    A target, a review routine and someone who owns the number.

    Start here if the team has targets and no routine.

Tell us what you need Your brief is read before we call. Scope, fee and term in writing.

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

Do we need paid CRM software?
Not at the start. A well-kept sheet can hold a small practice. Move to a tool when the number of clients makes the sheet hard to search. We help you choose one that is in ordinary use in India.
Is client data safe in a CRM?
That depends on the tool and your own practice. Keep client papers out of it, limit who can see records and review the tool's data terms. Your partners should approve what is stored.
How much does it cost?
There is no price list, because the work differs by business. The fee is scoped after we have read your brief and spoken to you, and put in writing before anything starts, split into our time, your media spend and production.
How long is the contract?
The term is agreed in writing after we have spoken, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
How soon will we see results?
It depends on the trade, the channel and what is already in place. After we have read your brief and spoken to you, we say what we would expect to move first and how it will be measured against the baseline. Nothing here is guaranteed.
Who will actually do the work?
The person you speak to before anything starts. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
Your brief, and a conversation. After that, access to whatever this work touches, such as your website, your accounts or your enquiry record, and time with the people who handle your enquiries.
What if we are not happy with the work?
Tell us and the plan changes. Everything is reported against the baseline, so a number that is not moving is visible to both sides. The term is in your written scope, and the refund and cancellation policy sets out the rest.

Your next practical step

Tell us what you are trying to grow, and we will read it before we call.

Eight short steps, mostly taps. Skip anything you would rather answer on the call.