CPA and accounting firms · Email marketing
The client list is the asset, and most firms only mail it an organiser.
Email for a CPA firm has two jobs: selling advisory work to the clients you already have, and staying in front of prospects and referral sources between seasons. GullySales segments the list, writes the November planning campaign and the extension-season outreach, and keeps the consent and unsubscribe side in order.
Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

What email marketing means
Email marketing is sending planned messages to a list of past and prospective customers who have agreed to hear from you. It suits offers, updates and staying in touch with someone who is not ready to buy yet. GullySales writes and schedules these emails and tracks who opens, clicks and enquires.
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Sales and marketing for CPA and accounting firms, the overview.
Last updated 5 Oct 2026. Rules for this trade differ by state and professional body, and they change. We describe restrictions in general terms, so check the current position with your own council or adviser before you publish anything.
For CPA and accounting firms
Where it usually goes wrong, and what we would do.
“Advisory sells to people who already trust you”
The business clients on your own list are the shortest path to monthly accounting work, and most of them have never been asked.
“Business owners and individual filers need different mail”
One segment wants planning before 31 December. The other wants a reminder about documents and nothing else.
“September is when patience runs out elsewhere”
Owners whose preparer has gone silent through the extension are ready to move, and a mail in those weeks lands differently.
What we do
What we deliver for CPA and accounting firms.
Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.
The client list segmented by what you want to sell
Business clients, individual filers, dormant clients and referral sources separated, with the niche flagged, so no mail goes to everybody.
Result: Each mail is written for the person opening it.
A November year-end planning campaign
A short sequence to business clients and prospects about decisions due before the year closes, offering a paid planning meeting as the next step.
Result: Planning work is sold in a quarter that is usually quiet.
Extension season outreach to stalled prospects
A mail in the weeks before the autumn deadlines to owners who enquired earlier and stayed put, asking one honest question about how it is going.
Result: You reach owners at the moment they are ready to move.
An advisory offer to existing tax clients
A campaign to the business clients already filing with you, framed around what their own return shows about their bookkeeping and their year.
Result: Retainers come from clients who already know the firm.
Consent, unsubscribe and sending records kept straight
A working unsubscribe, a real postal address and a record of consent, set up to the marketing email rules your counsel confirms apply to you.
Result: The firm's mail cannot become a compliance problem.
How the result is measured
- Open rate
- Click rate
- Enquiries from email
Recorded as a baseline before work starts, so every later report has an honest comparison.
What must be in place first
What an accounting firm needs in place before it emails clients about advisory work.
- Clients listed by what they could buy next
- Mark each client as a business owner, an individual filer, a dormant client or a referral source, and note the niche. A planning offer sent to an individual filer wastes the filer's time and your name.
- Consent that covers marketing, not only the engagement
- An engagement letter lets you write about the work you were hired for. Add a clause or a tick box for news and advisory offers, and keep a record. Check the data-protection law that applies to your clients.
- Client financial detail kept out of the mailing tool
- Returns, balance sheets and ledgers stay in your practice system. A campaign list holds a name, an address and a segment. A mail should never quote a client's figures to a group.
- A professional body check on promotion
- Rules on how accountants and firms may advertise or solicit differ by body and country, and change. Check your own institute's current guidance before an advisory offer goes out.
- Referral sources on their own list
- Lawyers, bankers and other advisers who send you work should get a different note from clients. Their note says what you take on, and what you would pass to them.
- A partner's name and a reply read the same day
- Mail comes from a partner the client knows. Replies go to the partner or the manager who can book a planning meeting. Every note has an unsubscribe link.
Who it is for
This is written for these CPA and accounting firms.
- Sole practitioners and two-partner firms
- Multi-partner regional firms
- Tax-only practices
- Client accounting and advisory service teams
- Audit and assurance practices doing non-profit and benefit plan work
- Niche firms serving a single industry
- Bookkeeping firms adding tax work
- Firms preparing for succession or a sale
- New firms in their first two years
How it works
From your first message to the first report.
No open-ended retainer. Every step gives you something in writing.
First
Your brief
You tell us what you need in a few short steps: your business, what you want, where enquiries come from and how they are handled.
After the brief
A conversation and a written scope
We read it, then talk with whoever handles your enquiries. If you want our help, the scope, the fee and the reporting come in writing, and nothing starts before you have read them.
Before work starts
Baseline recorded
The numbers this work is meant to move, such as enquiries, quotations, orders, visits or renewals, written down so every later report has an honest comparison.
After the baseline
The first fix goes live
The fix we agreed to start with is put in place and measured against the baseline, whether that is a reply, a follow-up, a page, a listing or the handover between marketing and sales.
As agreed
Report against the baseline
What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.
At renewal
Renew on the numbers
The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.
How the email marketing work runs
- 1
Understand your list
We review who is on the list, how they got there, and how long it has been since they last heard from you.
- 2
Audit past sends
We check open and click rates from past emails to see what has and has not worked.
- 3
Segment and plan
The list is split into meaningful groups and a sending calendar is agreed.
- 4
Implement content and automation
Emails are written, scheduled and, where useful, set to trigger automatically based on behaviour.
- 5
Measure and optimise
We track performance and adjust subject lines, timing and content based on what the list responds to.
Why us
Why owners pick GullySales over an agency.
Marketing and sales, as one job
Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.
The person on the first call does the work
No account managers in between. You are never handed to someone you have not met.
A baseline before anything starts
Your numbers are written down on day one, so every later report compares against something honest.
The fee in writing, split three ways
Our time, your media spend and production on separate lines. You always see what goes to us.
No guarantees we cannot keep
The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.
Hours that fit your day, agreed up front
Which hours we overlap with yours is settled before any work starts, so you know when a reply is coming and when it is not.
#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.
Your brief
Tell us what you need, and we will read it before we call.
Eight short steps about your business, what you want and who decides. Most questions are a tap, and you can skip any you would rather answer on the call.
FAQ
Questions owners ask before they call.
Not here? More answers, or ask on WhatsApp.
Can we email clients about services they have not bought?
How often should we mail the list?
Can we email a client's personal contact about the business accounts too?
Should the planning note be a newsletter or a personal mail?
How much does it cost?
How long is the contract?
How soon will we see results?
Who will actually do the work?
What do you need from us?
What if we are not happy with the work?
More for CPA and accounting firms
Everything else we would do for you.
Or start from the overview: sales and marketing for CPA and accounting firms.
Your next practical step
Tell us what you are trying to grow, and we will read it before we call.
Eight short steps, mostly taps. Skip anything you would rather answer on the call.