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Architecture firms · Review generation

Ask at handover, while the client is still proud of the house.

Review generation for an architecture practice is getting past clients to write publicly about the work: the moment you ask, the person who asks, and the link you hand over. Most practices finish a house, give up the keys and never ask at all. GullySales fixes that moment and writes what goes with it.

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Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

Realistic editorial illustration of architecture firms at work in India

What review generation means

Review generation is the routine of asking satisfied customers to leave a Google or platform review at the moment they are happiest, rather than hoping they remember later. GullySales builds the request into your existing follow-up steps and tracks how many turn into a review.

Also for architecture firms

Sales and marketing for architecture firms, the overview.

Last updated 5 Oct 2026. Rules for this trade differ by state and professional body, and they change. We describe restrictions in general terms, so check the current position with your own council or adviser before you publish anything.

For architecture firms

Where it usually goes wrong, and what we would do.

  • “Handover is the only easy moment you get”

    The family has just moved in, the photographs are fresh and everybody is pleased. A year later they are living with a terrace that leaks at one corner, and the goodwill has thinned.

  • “A review naming the plot is worth ten saying good work”

    Ask the client to describe the site and what you did about it: a narrow thirty by forty, a slope, an approval that took time. A searcher with the same plot recognises their own problem in it.

  • “Your contractors and consultants can review you too”

    A structural consultant or a contractor who has built your drawings writes about details that could actually be executed and sheets that arrived when promised. That is precisely what a developer reading reviews wants to know.

What we do

What we deliver for architecture firms.

Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.

  1. An ask built into the handover meeting

    Who says it, the words used, and the link handed over on the spot rather than messaged the following week.

    Result: The ask happens while the client is pleased.

  2. A short link that opens on the review box

    Prepared for your Google Business Profile and saved on the phones of the people who do handovers and site closings.

    Result: No willing client is lost to a login screen.

  3. Prompts that get a specific review written

    Two or three questions sent with the link, about the site, the budget and how the approvals went, so the client has something to write about.

    Result: Reviews describe the work instead of praising you in general.

  4. A separate ask for contractors and consultants

    The people who build your drawings approached with a different question, about how the practice runs on site.

    Result: A developer finds proof that your drawings work.

  5. A written way to answer a bad review

    Reply in public, briefly, without arguing the design, and take the detail to a call. A defence written in a review box reads badly on a practice.

    Result: One unhappy client is not the first thing a visitor reads.

  6. Reviews placed on the project they describe

    The client's own sentences carried onto the project page, with permission recorded in writing.

    Result: Proof sits beside the photographs it belongs to.

How the result is measured

  • Reviews received
  • Average rating
  • Response rate to requests

Recorded as a baseline before work starts, so every later report has an honest comparison.

Read the full online review generation and management page

Asking for reviews the right way

Ask at the key handover, from the architect the family dealt with, and let the project do the talking.

Key handover meeting
Ask once the keys are in the client's hand and the final walk-through is done, before the snag list and the last bill reopen the conversation.
The principal or project architect asks
The person the family met on every site visit makes the request in person. A link sent by an office assistant reads like a form letter.
Link saved on the architect's phone
Keep the Google review link on the phone and send it while the client is still standing in the house, instead of promising to send it later.
Plot, locality and brief named
Suggest the client write about the plot shape, the locality and what the brief was, so a reader with a similar plot recognises their own problem.
Clients who want the house kept private
Never press a family that does not want the house named. Let them write about the process without a street or plot number, and leave both out of your reply too.
Nothing tied to the final fee
Do not link the review to a fee instalment or a completion letter. A review given under that pressure breaks the platform's rules, so check the platform's current rules.

Who it is for

This is written for these architecture firms.

  • Residential and villa architecture practices
  • Commercial and corporate campus architecture firms
  • Hospitality architecture practices
  • Institutional architecture firms, schools and hospitals
  • Interior-architecture hybrid practices
  • Sustainable and green building specialists
  • Practices working on government and public sector tenders
  • Boutique single-principal practices

Not for

It is not the right fit if.

  • You want a guaranteed Google ranking or a guaranteed number of leads. Nobody honest can promise either.
  • You need enquiries by next week and have nobody to answer them.
  • You want posts and reach reported, not enquiries and orders.

How it works

From your first message to the first report.

No open-ended retainer. Every step gives you something in writing.

  1. First

    Your brief

    You tell us what you need in a few short steps: your business, what you want, where enquiries come from and how they are handled.

  2. After the brief

    A conversation and a written scope

    We read it, then talk with whoever handles your enquiries. If you want our help, the scope, the fee and the reporting come in writing, and nothing starts before you have read them.

  3. Before work starts

    Baseline recorded

    Enquiries by source, reply time, conversion and cost per order, written down so every later report has an honest comparison.

  4. After the baseline

    The first fix goes live

    The fix we agreed to start with is put in place and measured against the baseline, whether that is reply time, a follow-up sequence, the page buyers land on or the handover between marketing and sales.

  5. As agreed

    Report against the baseline

    What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.

  6. At renewal

    Renew on the numbers

    The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.

How the review generation work runs

  1. 1

    Understand the customer journey

    We identify one fixed point in your service, such as handover or checkout, where every customer is asked in the same way.

  2. 2

    Read your current reviews

    We read every review you have, count how many were answered, and note what customers praise in their own words.

  3. 3

    Set up the ask process

    Templates and a simple sending process are built into your existing customer communication.

  4. 4

    Implement responses

    Every incoming review, positive or negative, is responded to by the routine set down in writing after we have spoken to you.

  5. 5

    Measure and adjust

    We track review volume and rating trend and adjust the ask timing if response rates are low.

Why us

Why owners pick GullySales over an agency.

  • Marketing and sales, as one job

    Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

  • The person on the first call does the work

    No account managers in between. You are never handed to someone you have not met.

  • A baseline before anything starts

    Your numbers are written down on day one, so every later report compares against something honest.

  • The fee in writing, split three ways

    Our time, your media spend and production on separate lines. You always see what goes to us.

  • No guarantees we cannot keep

    The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

  • One office, and we say so

    Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.

Your brief

Tell us what you need, and we will read it before we call.

Eight short steps about your business, what you want and who decides. Most questions are a tap, and you can skip any you would rather answer on the call.

Tell us what you needor call +91 80958 58589

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

Tell us what you need
Our clients are private and will not post about their house. What then?
Ask for a written note instead and use it on the project page with permission. Plenty of architecture clients will not put their home on a public map, which is reasonable. For those who will, the handover is the moment, and a contractor or consultant review does some of the same work.
How many reviews does a practice need?
Enough that the profile does not look abandoned, and recent enough that the newest one is not three years old. A steady trickle from finished projects is worth more than ten arriving in a single week.
Should we ask in person or send a message after the handover?
Ask in person at the handover, then send the link by WhatsApp before the client leaves the site. A message alone gets lost among site photographs and invoices. An in-person ask with the link ready in your hand turns a good mood into a written line.
We are on Google and also on Houzz. Which do we ask clients to use?
Pick Google as the main ask, since a plot owner searching your name sees it first. Mention the second platform only to clients who already use it, and check each platform's current rules on requesting reviews. Asking one client to write twice feels like pressure.
How soon would we see more enquiries?
Fixing follow-up discipline is mostly a habit change, so it can start helping as soon as your team follows the new process. Ranking for project-type searches and building referral relationships takes sustained work over a longer stretch.
Do we need to respond to every tender?
No, only the ones matching your team's real capacity and experience, since a mismatched proposal wastes effort on both sides.
How much does it cost?
There is no price list, because the work differs by business. The fee is scoped after we have read your brief and spoken to you, and put in writing before anything starts, split into our time, your media spend and production.
How long is the contract?
The term is agreed in writing after we have spoken, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
Who will actually do the work?
The person you speak to before anything starts. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
Your brief, and a conversation. After that, access to whatever this work touches, such as your website, your accounts or your enquiry record, and time with the people who handle your enquiries.

From the blog

Further reading for architecture firms.

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More for architecture firms

Everything else we would do for you.

Closest to this: reputation

Also for architecture firms

Or start from the overview: sales and marketing for architecture firms.

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