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Art and craft stores · Digital marketing

Join the listing, the guides and WhatsApp into one route from search to counter.

Digital marketing for an art and craft store is the set of online channels that bring buyers to the shop or to a WhatsApp order: the map listing, search, social posts and messages. GullySales works on how these channels connect, so a buyer who finds one is carried to the next.

Scope, fee, reporting and term are agreed in writing after we have read your brief and spoken to you.

Realistic editorial illustration of retailers at work in India

What digital marketing means

Digital marketing is the combined work of search, social media, advertising and website channels running together rather than as separate projects with separate people. GullySales runs these as one connected system so a change in one channel, such as a new offer, is reflected everywhere at once.

Last updated 18 Oct 2026.

For art and craft stores

Where it usually goes wrong, and what we would do.

  • “Each channel works alone, so the buyer drops out”

    A buyer sees a reel, searches for the shop, finds an old listing and gives up. When the reel, the listing and the WhatsApp route say the same thing, the buyer arrives at the counter.

  • “Spend follows the calendar, not the month”

    Project terms, holiday camps and festivals decide when buyers search. Money and effort placed ahead of those dates reach buyers who are about to buy; the same money in a quiet week reaches no one.

  • “A promotion needs a price the counter honours”

    A reel quoting a bundle price brings buyers who expect that price. If the counter quotes another number, the buyer leaves with a complaint. One price, written once, serves every channel. Write the price once on the shared sheet before any channel uses it.

  • “Not every item deserves an advert”

    A school glue stick sells itself. The imported brush set, the resin kit and the calligraphy range are where a hobbyist's trip is decided, so these get the pages and the posts. Spend effort where a trip across the city is decided.

What we do

What we deliver for art and craft stores.

Every deliverable, what it covers for you, and the result it is there to produce. Nothing here is an extra.

  1. A channel plan for the shop

    A plain plan naming which channel does what: map listing, guides, posts, WhatsApp and any paid ads.

    Result: Each channel has one job on paper.

  2. A shared price and offer sheet

    One sheet of bundle prices and offers used by the counter, the posts and the listing.

    Result: Every channel quotes the same number.

  3. A seasonal calendar

    Project terms, holiday camps and festival dates with the pages and posts due before each.

    Result: Work is scheduled ahead of every buying season.

  4. Priority item pages

    Pages and posts for the specialist items that draw hobbyists, ahead of the everyday stationery.

    Result: The items worth a trip are the ones promoted.

  5. Enquiry source tracking

    Every enquiry tagged by where it came from, so each channel's contribution is visible.

    Result: You can see which channel sends buyers.

  6. A paid advert test

    If the owner wants it, a small advert for one item and one area, with a clear stop point.

    Result: A tested advert with its result written down.

How the result is measured

  • Enquiries across channels
  • Cost per enquiry overall
  • Channel mix by contribution

Recorded as a baseline before work starts, so every later report has an honest comparison.

Who it is for

This is written for these art and craft stores.

  • School and college students buying for projects and exams
  • Parents buying holiday craft and hobby kits for children
  • Hobby painters and sketch artists
  • Resin, clay and jewellery-making hobbyists
  • Calligraphy and journaling enthusiasts
  • Hobby class teachers and workshop organisers
  • Small makers selling on Instagram or at weekend markets
  • Schools, event planners and tuition centres buying craft material in bulk

How it works

From your first message to the first report.

No open-ended retainer. Every step gives you something in writing.

  1. First

    Your brief

    You tell us what you need in a few short steps: your business, what you want, where enquiries come from and how they are handled.

  2. After the brief

    A conversation and a written scope

    We read it, then talk with whoever handles your enquiries. If you want our help, the scope, the fee and the reporting come in writing, and nothing starts before you have read them.

  3. Before work starts

    Baseline recorded

    The numbers this work is meant to move, such as enquiries, quotations, orders, visits or renewals, written down so every later report has an honest comparison.

  4. After the baseline

    The first fix goes live

    The fix we agreed to start with is put in place and measured against the baseline, whether that is a reply, a follow-up, a page, a listing or the handover between marketing and sales.

  5. As agreed

    Report against the baseline

    What moved, what did not, and what changes next, in plain words. How often you get it is set in writing before work starts.

  6. At renewal

    Renew on the numbers

    The term ends and you decide whether to continue from the results. The length is agreed in writing before anything starts.

How the digital marketing work runs

  1. 1

    Understand the objective

    We agree the one thing this campaign needs to achieve before choosing any channel.

  2. 2

    Audit available channels

    We assess which channels are realistic to run well within the budget and timeline.

  3. 3

    Strategise the central idea

    One message and offer is developed that will work across every planned channel.

  4. 4

    Implement across channels

    Each channel receives its own adapted version, launched on a shared timeline.

  5. 5

    Measure as one campaign

    Results from every channel are combined into a single report against the original objective.

Why us

Why owners pick GullySales over an agency.

  • Marketing and sales, as one job

    Most agencies stop at the enquiry. We also fix what happens after it: the reply, the follow-up, the quote and the CRM.

  • The person on the first call does the work

    No account managers in between. You are never handed to someone you have not met.

  • A baseline before anything starts

    Your numbers are written down on day one, so every later report compares against something honest.

  • The fee in writing, split three ways

    Our time, your media spend and production on separate lines. You always see what goes to us.

  • No guarantees we cannot keep

    The term is agreed in writing and never a default twelve months. We never promise a ranking or a lead count, because nobody controls those.

  • One office, and we say so

    Nagarbhavi, Bengaluru. We work across India by call and WhatsApp and travel when a session needs to be in person.

#257, 3rd floor, Sri Nanjundeshwara Complex, Nagarbhavi 8th Block, Outer Ring Road. How we work.

Your brief

Tell us what you need, and we will read it before we call.

Eight short steps about your business, what you want and who decides. Most questions are a tap, and you can skip any you would rather answer on the call.

FAQ

Questions owners ask before they call.

Not here? More answers, or ask on WhatsApp.

Where should a small shop begin?
With the map listing and WhatsApp, because they connect a nearby buyer to the counter. Guides, posts and adverts come after, once the base answers properly.
Is online selling a must for a craft shop?
No. Some items ship well, others do not. Decide item by item, and let the shop's local pickup and advice carry the products that are bulky or fragile.
How do we know our digital marketing is working?
By the enquiries, school lists, repeat buyers and teacher accounts that you can trace to a channel. We set up the tags that make these visible.
How much does it cost?
There is no price list, because the work differs by business. The fee is scoped after we have read your brief and spoken to you, and put in writing before anything starts, split into our time, your media spend and production.
How long is the contract?
The term is agreed in writing after we have spoken, along with the fee and the reporting. It is never a default twelve months, and renewal is decided on the numbers against the baseline recorded at the start.
How soon will we see results?
It depends on the trade, the channel and what is already in place. After we have read your brief and spoken to you, we say what we would expect to move first and how it will be measured against the baseline. Nothing here is guaranteed.
Who will actually do the work?
The person you speak to before anything starts. We work from one office in Nagarbhavi, Bengaluru, with no account managers in between.
What do you need from us?
Your brief, and a conversation. After that, access to whatever this work touches, such as your website, your accounts or your enquiry record, and time with the people who handle your enquiries.
What if we are not happy with the work?
Tell us and the plan changes. Everything is reported against the baseline, so a number that is not moving is visible to both sides. The term is in your written scope, and the refund and cancellation policy sets out the rest.

Your next practical step

Tell us what you are trying to grow, and we will read it before we call.

Eight short steps, mostly taps. Skip anything you would rather answer on the call.